Lead and participate in experience benchmarking and usability testing to ensure ServiceNow solutions meet user needs * Conduct user and channel behavior analysis to inform design decisions * Perform ...
Lead and participate in experience benchmarking and usability testing to ensure ServiceNow solutions meet user needs * Conduct user and channel behavior analysis to inform design decisions * Perform ...
Experience Architect (Salesforce)
Juno Beach, FL · On-site
$67.50 - $83.50/hr
Lead and participate in experience benchmarking and usability testing to ensure Salesforce solutions meet user needs * Conduct user and channel behavior analysis to inform design decisions * Perform ...
Experience Architect (Salesforce)
Juno Beach, FL · On-site
$67.50 - $83.50/hr
Lead and participate in experience benchmarking and usability testing to ensure Salesforce solutions meet user needs * Conduct user and channel behavior analysis to inform design decisions * Perform ...
Product Design Lead at early-stage consumer social app
Saint Petersburg, FL · On-site
$148K - $182K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Saint Petersburg, FL · On-site
$148K - $182K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Melbourne, FL · On-site
$143K - $176K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Melbourne, FL · On-site
$143K - $176K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Miami, FL · On-site
$148K - $181K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Miami, FL · On-site
$148K - $181K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Fort Myers, FL · On-site
$136K - $167K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Fort Myers, FL · On-site
$136K - $167K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Pensacola, FL · On-site
$138K - $170K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Pensacola, FL · On-site
$138K - $170K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Orlando, FL · On-site
$144K - $177K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Orlando, FL · On-site
$144K - $177K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Tallahassee, FL · On-site
$147K - $180K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Tallahassee, FL · On-site
$147K - $180K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Boca Raton, FL · On-site
$146K - $180K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Boca Raton, FL · On-site
$146K - $180K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Tampa, FL · On-site
$146K - $180K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Tampa, FL · On-site
$146K - $180K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Experience Architect
Juno Beach, FL · On-site
Plan and facilitate usability testing, design reviews, and feedback sessions * Conduct qualitative and quantitative research and synthesize insights into clear recommendations * Identify experience ...
Experience Architect
Juno Beach, FL · On-site
Plan and facilitate usability testing, design reviews, and feedback sessions * Conduct qualitative and quantitative research and synthesize insights into clear recommendations * Identify experience ...
Product Design Lead at early-stage consumer social app
Jacksonville, FL · On-site
$145K - $178K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Jacksonville, FL · On-site
$145K - $178K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Hialeah, FL · On-site
$140K - $172K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Hialeah, FL · On-site
$140K - $172K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Software Engineer II
Tampa, FL · On-site
$92K - $126K/yr
... usability testing scenarios, and administers portions of the testing process. • Creates test transactions and runs component, assembly, and system tests for conformance to standards and adherence ...
Software Engineer II
Tampa, FL · On-site
$92K - $126K/yr
... usability testing scenarios, and administers portions of the testing process. • Creates test transactions and runs component, assembly, and system tests for conformance to standards and adherence ...
Product Design Lead at early-stage consumer social app
Lake Worth, FL · On-site
$138K - $170K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Product Design Lead at early-stage consumer social app
Lake Worth, FL · On-site
$138K - $170K/yr
Conduct user research and usability testing to inform design decisions and iterate on solutions * Advocate for user-centered design principles and best practices while staying informed on the latest ...
Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...
Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...
Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...
Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...
Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...
Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...
Sr Design Researcher
Miramar, FL · On-site
Proven experience conducting user research and usability testing for digital products and services at all stages of development * Proficiency in qualitative and quantitative research methods
Sr Design Researcher
Miramar, FL · On-site
Proven experience conducting user research and usability testing for digital products and services at all stages of development * Proficiency in qualitative and quantitative research methods
Usability Testing information
See Florida salary details
$60.5K - $67.3K
7% of jobs
$69.2K is the 25th percentile. Wages below this are outliers.
$67.3K - $74.1K
65% of jobs
$75.6K is the 75th percentile. Wages above this are outliers.
$74.1K - $80.9K
11% of jobs
$80.9K - $87.7K
9% of jobs
$87.7K - $94.5K
3% of jobs
$94.5K - $101.3K
0% of jobs
$101.3K - $108.1K
0% of jobs
$108.1K - $114.9K
0% of jobs
$114.9K - $121.7K
0% of jobs
$121.7K - $128.5K
0% of jobs
$128.5K - $135.3K
4% of jobs
$60.5K
$79.5K
$135.3K
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What is a Usability Testing job?
A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.
What does a typical usability testing process look like for this position?
A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.
What are the key skills and qualifications needed to thrive in the Usability Testing position, and why are they important?
To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.
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Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
Job description
Kforce has a client in Juno Beach, FL that is seeking an Experience Architect (ServiceNow).
Summary:
We are seeking a passionate and skilled Human-Centered Design (HCD) Contractor to act as the primary point of contact between our business and IT partners. This individual will contribute to ServiceNow-related projects by leveraging expertise in HCD practices and methodologies. The role requires a strong understanding of both HCD principles and ServiceNow to deliver user-centric solutions that align with business goals.
Key Responsibilities:
* Lead and participate in experience benchmarking and usability testing to ensure ServiceNow solutions meet user needs
* Conduct user and channel behavior analysis to inform design decisions
* Perform qualitative and quantitative research to gather actionable insights
* Develop personas and journey maps that reflect user needs and expectations
* Identify and address challenges through root cause analysis
* Collaborate on experience blueprinting and value modeling to enhance solution impact
* Facilitate design thinking workshops and co-creation sessions with stakeholders
* Synthesize insights and present findings to business and IT partners
* Create and iterate on storyboards and concepts to visualize ideas and designs
* Serve as a bridge between business stakeholders and IT, ensuring ServiceNow projects are user-centric and technically feasible
REQUIREMENTS:
* Proven experience in Human-Centered Design (HCD) and ServiceNow projects
* Strong expertise in HCD methodologies such as design thinking, experience blueprinting, and insight synthesis
* Familiarity with ServiceNow functionalities, workflows, and user experience best practices
* Experience conducting usability testing and using research methods to validate designs
* Ability to communicate effectively and collaborate with cross-functional teams, including business and IT stakeholders
* Hands-on experience with Figma
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.