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Usa Operations Jobs in Wisconsin (NOW HIRING)

Topcon

Customer Operations Specialist

Fort Atkinson, WI · On-site

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We ... Position Summary The Customer Operations Specialist is the primary operational contact for assigned ...

TOPCON

Customer Operations Specialist

Fort Atkinson, WI · On-site

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We ... Position Summary The Customer Operations Specialist is the primary operational contact for assigned ...

Elkay

WI · On-site

$110 - $160/hr

## Operations Manager - SiteworksApplylocations: Caddo Mills, TXtime type: Full timeposted on: Posted ... Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace ...

New

Elkay

WI · On-site

$85 - $110/hr

Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace ... The Operations Manager - Siteworks, leads three plant locations, which includes 80 employees, and a ...

New

Amazon

Sr. Operations Manager

Oak Creek, WI · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives ... Learn more about our benefits at USA, WI, Oak Creek - 135,000.00 - 182,700.00 USD annually

Amazon

Sr. Operations Manager

Oak Creek, WI · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives ... Learn more about our benefits at USA, WI, Oak Creek - 135,000.00 - 182,700.00 USD annually

Amazon

Operations Manager, RSR

Weston, WI · On-site

ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon ... Learn more about our benefits at USA, WI, Weston - 91,000.00 - 136,500.00 USD annually

Promachinnovation

WI · On-site

$95 - $130/hr

Middleton, WI, USA: Monroe, WI, USAtime type: Full timeposted on: Posted Todayjob requisition id ... Lead and coordinate the day-to-day operations of the business, ensuring alignment across assembly ...

Coach USA

Mechanic

Janesville, WI · On-site

$26 - $32/hr

Compensation: $26.00 - $32.00 per hour Coach USA has new and exciting career opportunities for ... Collaborate with other diesel mechanics on operational repairs, when needed. * Demonstrate skills ...

Coach USA

Mechanic

Waukesha, WI · On-site

$40/hr

Coach USA has a new and exciting career opportunity for an experienced diesel mechanic at our ... Collaborates with other diesel mechanics in all operational repairs. * Demonstrate skills in ...

Range USA

Assistant Store Leader

Greenfield, WI

$15.75 - $19.25/hr

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to ... Manage to Operations Specialist to ensure all responsibilities are completed and assist when ...

Range USA

Assistant Store Leader

Greenfield, WI · On-site

$15.75 - $19.25/hr

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to ... Manage to Operations Specialist to ensure all responsibilities are completed and assist when ...

JBS USA

JBS Green Bay Production- IA

Green Bay, WI · On-site

$21.90 - $28.90/hr

JBS USA is a leading global provider of diversified, high-quality food products, including a ... Working in operations gives you the opportunity to contribute to the very core of our business ...

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Usa Operations information

What is USA Operations?

USA Operations typically refer to the management and oversight of a company's business activities within the United States. This can include logistics, supply chain management, regulatory compliance, customer service, and local market strategy. Professionals working in USA Operations ensure that the organization's processes run efficiently and align with federal, state, and local laws. Their work is essential for companies that operate in or serve the U.S. market, helping them to achieve operational excellence and meet business goals.

What are some common challenges faced by professionals in USA Operations roles, and how can they be overcome?

Professionals in USA Operations often encounter challenges such as coordinating across multiple time zones, ensuring compliance with federal and state regulations, and balancing efficiency with cost management. Successfully navigating these issues typically requires strong communication skills, adaptability, and a proactive approach to problem-solving. Building close relationships with cross-functional teams and staying updated on regulatory changes can help USA Operations professionals address these challenges effectively and contribute to overall organizational success.

What are the key skills and qualifications needed to thrive as a USA Operations manager, and why are they important?

To thrive as a USA Operations Manager, you need strong leadership, analytical, and organizational skills, typically supported by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, supply chain management tools, and proficiency in data analysis software are commonly required. Excellent communication, problem-solving abilities, and adaptability are essential soft skills for managing teams and responding to dynamic business needs. These skills and qualifications are vital for ensuring efficient operations, driving business growth, and maintaining a competitive edge.

What is the difference between Usa Operations vs Usa Customer Service Representative?

AspectUsa OperationsUsa Customer Service Representative
Primary RoleOversees business processes, logistics, and operational efficiencyHandles customer inquiries, provides support, and resolves issues
Required SkillsProcess management, problem-solving, organizational skillsCommunication, empathy, problem resolution
Work EnvironmentOffice setting, possibly cross-functional teamsCall centers, customer support centers
Common CertificationsBusiness administration, operations managementCustomer service certifications, communication courses

While Usa Operations focuses on managing business processes and logistics, Usa Customer Service Representatives primarily handle customer interactions and support. Both roles are essential in the industry but differ in responsibilities, skills, and work environment.

What are popular job titles related to Usa Operations jobs in Wisconsin?

For Usa Operations jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Usa Operations jobs in Wisconsin look for?

The top searched job categories for Usa Operations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Usa Operations jobs?

Cities in Wisconsin with the most Usa Operations job openings:

Usa Operations jobs near you

Customer Operations Specialist

Topcon

Fort Atkinson, WI • On-site

Full-time

Re-posted 14 days ago

Job description

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).
We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to www.topconcareers.com.
Position Summary
The Customer Operations Specialist is the primary operational contact for assigned customers, responsible for overseeing the entire order lifecycle and coordinating the resolution of customer issues across multiple departments. This role ensures a unified customer experience by facilitating clear communication, operational ownership, and seamless collaboration among Sales, Supply Chain, Service, and Finance teams. Combining aspects of Customer Service and Sales Operations, the position provides operational management of order execution, customer communication, and issue resolution, while minimizing internal department handoffs.
Essential Duties and Responsibilities
Customer Interface and Communication
  • Serve as the main operational point of contact for assigned customers.
  • Communicate order status, delivery timelines, backorders, and operational updates.
  • Ensure customer expectations are communicated and managed throughout the order lifecycle.
  • Maintain accurate records of customer communications within CRM systems.

Order Lifecycle Management
  • Manage customer orders from entry to shipment within ERP systems.
  • Validate pricing, product configuration, and order details for accuracy.
  • Coordinate order acknowledgements, changes, and fulfillment updates.
  • Prepare shipping documentation and arrange freight scheduling.
  • Work with supply chain, logistics, and finance teams to ensure timely order fulfillment.

Issue Resolution and RMA Coordination
  • Initiate and generate Return Material Authorizations (RMA) as needed.
  • Coordinate with service, warranty, supply chain, and sales teams to address product or operational issues.
  • Track and communicate resolution status to customers and internal stakeholders.
  • Escalate complex issues when necessary and ensure follow-through to closure.

Operational Coordination
  • Act as the central coordination point for customer-related operational issues.
  • Collaborate across departments to resolve order fulfillment challenges.
  • Reduce internal handoffs by managing issue resolution across teams.

Continuous Improvement
  • Identify recurring operational issues affecting customers.
  • Recommend improvements to internal processes and workflows.
  • Support initiatives to enhance operational efficiency and customer experience.

Performance Measures
  • Order accuracy and reliability of fulfillment.
  • Reduction in customer escalations and resolution cycle times.
  • Effective coordination of RMA and service processes.
  • Clear and consistent communication with customers.
  • Contribution to operational process improvements.

Qualifications
Education and Experience
  • Bachelor's degree in Business, Supply Chain, Operations, or related field preferred.
  • 3-5 years of experience in customer operations, sales operations, order management, or a related operational role.

Knowledge, Skills, and Abilities
  • Experience with ERP systems such as SAP or similar platforms.
  • Proficiency in CRM systems such as Salesforce to track customer interactions.
  • Strong organizational and problem-solving abilities.
  • Effective coordination skills across cross-functional teams.
  • Strong written and verbal communication skills.
  • Ability to manage multiple operational priorities in a fast-paced environment

Working Relationships
The Customer Operations Specialist works closely with Sales, Supply Chain, Service, Logistics, Finance, and other internal stakeholders to ensure a consistent and unified customer experience.

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