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Urgently Hiring Msp Help Desk Jobs in Brooklyn, NY

... help our customers solve complex multicloud problems and drive efficiency. With decades of ... Collaborate with Deal Desk, Solutions Engineering, and leadership to structure competitive and ...

Analyst, Deal Desk

Manhattan, NY · On-site +1

$67K - $84K/yr

What You'll Do Deal Structuring & Review Help maintain team SLAs for timely changes Assist sales ... This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring ...

Do you have experience working for an MSP? * Are you a "jack of all trades" and you want to grow ... As such, the Help Desk Level 2 will not be expected to know everything but is expected to be ...

Deal Desk Manager

New York, NY

$117.40K - $177.60K/yr

You will also generate and drive solutions that help our Deal Desk and deal processes scale to ... Humans will always make any candidate selection and hiring decisions. Please see our Candidate ...

You will also generate and drive solutions that help our Deal Desk and deal processes scale to ... Humans will always make any candidate selection and hiring decisions. Please see our Candidate ...

Be Seen First

... assist with hiring new employees. Responsibilities include scheduling new hires interviews ... Through high quality, compassionate care, we aim to help physically, and mentally challenged ...

... we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking an ... Collaborate with senior HelpDesk members for issue visibility and escalation. * Gather and report ...

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Urgently Hiring Msp Help Desk information

See Brooklyn, NY salary details

$10

$21

$34

How much do urgently hiring msp help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for urgently hiring msp help desk in Brooklyn, NY is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Urgently Hiring Msp Help Desk vs Msp Support Technician?

AspectUrgently Hiring Msp Help DeskMsp Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, remote or on-site supportTechnical support, on-site or remote
Industry UsageIT service providers, MSPsIT support, MSPs, corporate IT
Search IntentHiring, entry-level support rolesTechnical support, troubleshooting

Both roles involve technical support within MSP environments and require similar certifications. The main difference is that 'Urgently Hiring Msp Help Desk' emphasizes immediate hiring for entry-level help desk positions, often focusing on customer support and troubleshooting. 'Msp Support Technician' may refer to a broader or more experienced support role, sometimes with additional technical responsibilities. Understanding these distinctions helps job seekers find the right opportunity based on their skills and career goals.

What are the most commonly searched types of Msp Help Desk jobs in Brooklyn, NY? The most popular types of Msp Help Desk jobs in Brooklyn, NY are:
What cities near Brooklyn, NY are hiring for Urgently Hiring Msp Help Desk jobs? Cities near Brooklyn, NY with the most Urgently Hiring Msp Help Desk job openings:
Infographic showing various Urgently Hiring Msp Help Desk job openings in Brooklyn, NY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $45,589 per year, or $21.9 per hour.
Senior Analyst, Service Desk

Senior Analyst, Service Desk

Wedbush Securities

Manhattan, NY • On-site

$100K - $120K/yr

Temporary

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Job Description
Wedbush Securities is one of the largest securities firm and investment banks in the nation. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions. Headquartered in Los Angeles, California with over 100 offices and more than 80 correspondent offices, our commitment to providing relentless, customized services is the foundation of our consistent growth.
We are seeking a Service Desk Analyst to work out of our New York office. The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
Responsibilities include, but are not limited to:
  • Develop and implement service desk policies, procedures, and standards to ensure efficient and effective IT support services
  • Analyze service desk performance metrics and generate reports to inform strategic decisions and continuous improvement initiatives
  • Manage escalated technical issues, coordinating with cross-functional teams to resolve complex problems
  • Analyze systematic information systems issues and implement solutions that impact business operations
  • Analyze current IT Resources support procedures implement changes that impact management policies
  • Advice management in planning, purchasing and negotiation of agreements with vendors
  • Perform other tasks and duties as required and assigned

Experience and Skills
  • Bachelor's Degree from an accredited University, preferably in Computer Science or other related fields
  • 10+ years helpdesk experience
  • Strong technical troubleshooting skills.
  • Familiarity with ITSM tools and ITIL practices.
  • Ability to analyze and resolve complex support issues.
  • Effective leadership, communication, and customer service abilities.
  • Combined with solid time management, independent judgment, and the capacity to mentor others and improve support processes.
  • Ability to work in a constant state of alertness and safe manner

Job Benefits
As part of our overall compensation package, Wedbush Securities offers an array of diverse benefits to all our colleagues. We believe that providing competitive benefit options yields the advantageous reward of establishing a healthy and inclusive foundational work culture.
  • Comprehensive medical, dental, and vision coverage with multiple health plan options for you and your family
  • Health Savings Account with company-sponsored contributions
  • Flexible Spending Accounts (FSA) traditional and dependent care
  • Pre-Tax Commuter Benefits
  • 401(k) plan with discretionary, competitive company matching and profit-sharing contributions
  • Tuition reimbursement up to $5,250/year
  • 3 weeks of Paid Time Off
  • 2 weeks of Paid Sick Time (may vary by location)
  • 10 Paid Holidays
  • Charitable Donation Matching Contributions
  • Paid Leave (Parental Bonding, Military, Jury Duty, Volunteer Time Off, Disability, etc.)
  • FINRA License Sponsorship
  • Travel & Employee Assistance and Employee Discount Programs

The reasonable estimate of the compensation range for this role has not been adjusted for the applicable geographic location. A reasonable estimate of the current hiring range is $100,000- $120,000. Colleagues may be eligible for additional, discretionary incentive compensation based on the colleague's and the firm's performance. Decisions regarding compensation are determined on a case-by-case basis and are dependent on a variety of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Wedbush Securities (WS) is proud to be an Equal Employment Opportunity employer. WS does not discriminate based on race, religion, color, creed, sex, sexual orientation, gender, gender identity or expression, national origin, ancestry, citizenship status, registered domestic partner status, uniform service member status, marital status, pregnancy, age, medical condition, disability, genetic information, family care or medical leave status, or any other consideration made unlawful by applicable federal, state, or local laws, or on the basis that an applicant or Colleague is perceived to have these characteristics or is associated with someone who is perceived to have these characteristics. WS aims to foster a culture of inclusion where all Colleagues are valued for their unique contributions to the firm as well as provided equal opportunities to succeed.
Wedbush uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities here https://www.e-verify.gov/employees/e-verify-overview
This position is subject to various laws or regulations that impose restrictions or prohibitions for employment with Wedbush due to criminal history. Those laws or regulations include but are not limited to, the following: Securities Exchange Act of 1934 (SEA) Rule 17a-3, et. seq., Financial Industry Regulatory Authority (FINRA) Rules 3110(e), Rule 4530(a), etc., and FINRA Regulatory Notice 07-55