ZipRecruiter

Log In

1

Urgently Hiring Key Performance Indicators Jobs (NOW HIRING)

Puget Collision

Director of Carrier Performance

Kent, WA · On-site

$130K - $160K/yr

The Director will utilize data-driven decision making to improve key performance indicators, develop standardized estimating processes, enhance team effectiveness, and strengthen carrier ...

Centene

Provider Performance Manager

Burr Ridge, IL · On-site +1

$56K - $101K/yr

Identify improvement opportunities based on key performance indicators and develop action plans * Develop and provide training and support to provider staffs to assist them in understanding ...

AbsoluteCare

Resource Manager - 3067

Baltimore, MD · On-site

$80K - $85K/yr

... own Key Performance Indicators (KPIs) and ensuring SDOH-Cs are aching their KPIs and program goals. Duties and Responsibilities: * Responsible for team management including hiring, promoting ...

Vanilla Sky

Key Holder

Montvale, NJ · On-site

$14.75 - $18.25/hr

Analyzes results, identifies opportunities, and makes decisions in collaboration with the leadership team to drive key performance indicators. * Support leading team through change and challenges.

Vanilla Sky

Key Holder

Livingston, NJ · On-site

$15.25 - $19/hr

Analyzes results, identifies opportunities, and makes decisions in collaboration with the leadership team to drive key performance indicators. * Support leading team through change and challenges.

NRG

Performance Engineer

Pekin, IL · On-site

$98K - $162K/yr

Establish, update, and communicate on an established basis the key performance indicators (KPI's) for this program. * Assist the generating station in assessing and correcting equipment degradation ...

NRG Energy

Performance Engineer

Pekin, IL · On-site

$98K - $162K/yr

Establish, update, and communicate on an established basis the key performance indicators (KPI's) for this program. * Assist the generating station in assessing and correcting equipment degradation ...

NRG

Performance Engineer

Pekin, IL · On-site

$98K - $162K/yr

Establish, update, and communicate on an established basis the key performance indicators (KPI's) for this program. * Assist the generating station in assessing and correcting equipment degradation ...

Brightside Windows

In Home Sales Consultant

Vancouver, WA · On-site

$85K - $250K/yr

Report sales numbers to the manager and be accountable for your Key Performance Indicators (KPIs ... We are urgently hiring and eager to add top talent to our team. Apply Now to become part of our ...

previous pagenext page

Showing results 21-40

All JobsUrgently Hiring Key Performance Indicators Jobs

Urgently Hiring Key Performance Indicators information

See salary details

$11

$21

$32

How much do urgently hiring key performance indicators jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for urgently hiring key performance indicators in the United States is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.52 per hour, depending on experience, location, and employer.

What cities are hiring for Urgently Hiring Key Performance Indicators jobs?

Cities with the most Urgently Hiring Key Performance Indicators job openings:

What are the most commonly searched types of Key Performance Indicators jobs?

The most popular types of Key Performance Indicators jobs are:

What states have the most Urgently Hiring Key Performance Indicators jobs?

States with the most job openings for Urgently Hiring Key Performance Indicators jobs include:

Urgently Hiring Key Performance Indicators jobs near you

Director of Carrier Performance

Puget Collision

Kent, WA • On-site

$130K - $160K/yr

Other

Posted 8 days ago

Job description

Job Description: Director of Carrier Performance for Collision Repair


Leading Carrier Performance, Centralized Review, and DRP Operations


Location: Remote, Hybrid, or In-Office (West Coast Preferred)
Territory: Arizona, California, Colorado, Oregon, Washington, Wyoming
Travel: Up to 30% throughout company operations as needed


Position Summary

The Performance Central Review Director is responsible for leading and optimizing the company's centralized estimate review and carrier performance operations across six western states. This position oversees a team of Carrier Performance Managers and serves as the primary leader responsible for driving estimating accuracy, repair plan profitability, DRP compliance, carrier performance metrics, operational consistency, and customer satisfaction. This role provides strategic oversight of repair planning processes, ensuring adherence to OEM repair standards and operational best practices. The Director collaborates with leadership and field teams to improve repair accuracy, increase efficiency, optimize profitability, and support consistent execution across all locations. The Director will utilize data-driven decision making to improve key performance indicators, develop standardized estimating processes, enhance team effectiveness, and strengthen carrier relationships.


Essential Duties and Responsibilities

Leadership & Team Management

  • Lead, mentor, and develop a team of Carrier Performance Managers.
  • Establish performance expectations and accountability measures for the centralized review team.
  • Conduct regular performance reviews, coaching sessions, and career development planning.
  • Create and implement training programs to improve estimating consistency and profitability.
  • Foster a culture of continuous improvement, collaboration, and operational excellence.


Centralized Estimate Review Oversight

  • Maintain oversight of centralized review processes for all DRP estimates before submission to insurance carriers.
  • Ensure repair plans maximize profitability while maintaining compliance with OEM repair procedures and insurer guidelines.
  • Verify proper repair-versus-replace decisions, parts utilization, refinish operations, and labor allocations.
  • Ensure compliance with ADAS scanning and calibration requirements.
  • Monitor estimate accuracy, supplement management, final billing accuracy, documentation standards, and customer authorizations.

Carrier Performance & DRP Management

  • Serve as the senior operational contact for insurance carrier performance initiatives.
  • Build and maintain executive-level relationships with key carrier partners including State Farm, Progressive, GEICO, Allstate, USAA, and other DRP partners.
  • Analyze carrier scorecard performance and develop corrective action plans when performance falls below expectations.
  • Collaborate with Operations and field leadership to improve cycle time, CSI, estimate quality, and DRP performance metrics.
  • Support conflict resolution involving carrier concerns, customer escalations, and performance disputes.


Business Analytics & Performance Improvement

  • Monitor and analyze performance data across all locations.
  • Develop reporting tools and dashboards that measure operational effectiveness and profitability.
  • Identify operational trends and implement initiatives that improve estimating quality, gross profit, carrier performance, and customer satisfaction.
  • Present performance results, recommendations, and strategic initiatives to Executive Leadership.
  • Partner with Operations leadership to establish best practices and standard operating procedures.


Key Performance Indicators

The Performance Central Review Director will be accountable for:

  • Company-wide estimate gross profit performance of 45%+.
  • State Farm RPM score of 800+ or carrier-established performance targets.
  • NPS score of 90+.
  • Cycle time performance below state averages where feasible.
  • Estimate accuracy and reduced supplement frequency.
  • DRP compliance and carrier scorecard achievement.
  • Reduction in repair planning errors and rework.
  • Team productivity and performance management outcomes.


Qualifications Required

  • I-CAR ProLevel 1 certification or equivalent collision repair estimating industry credentials. Preferred: I-CAR Platinum Individual; required within 12 months of hire if not currently held.
  • Demonstrated expertise in OEM repair standards, ADAS requirements, repair planning, and DRP compliance.
  • 10+ years of collision industry experience
  • Multi-shop or MSO leadership experience
  • Extensive DRP knowledge with State Farm, Progressive, GEICO, Allstate, and USAA
  • Expertise in CCC, Mitchell, OEM repair procedures, and carrier scorecards
  • Demonstrated success improving profitability and operational performance through data analysis.
  • Exceptional communication, conflict resolution, and relationship management skills.

Competencies

  • Strategic Leadership
  • Business Acumen
  • Analytical Thinking
  • Relationship Management
  • Process Improvement
  • Coaching & Development
  • Operational Excellence
  • Executive Communication
  • Accountability & Results Orientation