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Ups Customer Call Center Jobs (NOW HIRING)

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Elkhorn, NE

$15.25 - $19/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Elkhorn, NE

$15.25 - $19/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$15.50 - $20.25/hr

The Call Center Agent is expected to be highly proficient in resolving problems, identifying customer needs, and aiding in the resolution of customer complaints while recommending appropriate ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

  • Medical

  • PTO

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Make outbound calls for customer follow-ups, surveys, or sales support activities. * Resolve ...

Westeasthub Llc

Call Center Receptionist

Yorba Linda, CA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

You'll play a key role in creating a welcoming experience and driving customer engagement. Key ... follow-ups Maintain a professional, organized front-desk environment Qualifications High school ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

The Call Center Agent is expected to be highly proficient in resolving problems, identifying customer needs, and aiding in the resolution of customer complaints while recommending appropriate ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

The Call Center Agent is expected to be highly proficient in resolving problems, identifying customer needs, and aiding in the resolution of customer complaints while recommending appropriate ...

Westeasthub Llc

Call Center Receptionist

Yorba Linda, CA · On-site

$21/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Greet and direct customers to the appropriate department or resource * Make outbound calls to ... data entry, and follow-ups * Maintain a professional, organized front-desk environment ...

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Showing results 41-60

All JobsUps Customer Call Center Jobs

Ups Customer Call Center information

See salary details

$10

$18

$26

How much do ups customer call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ups customer call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Ups Customer Call Center vs Ups Customer Service Representative?

AspectUps Customer Call CenterUps Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, handling inbound/outbound callsOffice environment, assisting customers via phone, email, or chat
Employer & IndustryPart of UPS logistics and delivery services

Both roles involve customer interaction within the UPS industry, requiring similar credentials and work environments. The main difference is that the Ups Customer Call Center typically refers to the centralized call center team handling large call volumes, while the Ups Customer Service Representative may work in various settings, including local offices or remote positions, providing direct customer support across multiple channels.

What are the key skills and qualifications needed to thrive as a UPS Customer Call Center representative?

To thrive as a UPS Customer Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, UPS tracking systems, and call center telephony is typically required. Patience, active listening, and a positive attitude help you deliver excellent customer service and resolve issues efficiently. These skills and qualities are crucial for maintaining customer satisfaction and upholding the company's reputation in a fast-paced support environment.

What are some common challenges faced by UPS Customer Call Center representatives, and how can they be managed effectively?

UPS Customer Call Center representatives often handle a high volume of calls, including complex queries about shipments, tracking, and delivery issues. Managing customer expectations and resolving complaints efficiently can be challenging, especially during peak seasons. Successful representatives rely on strong communication skills, patience, and thorough knowledge of UPS policies and systems. Ongoing training and support from team leads help staff stay updated and manage stress, ensuring both customer satisfaction and personal development.

What is a UPS Customer Call Center representative?

UPS Customer Call Center jobs involve assisting customers with inquiries, tracking shipments, resolving delivery issues, and providing information about UPS services over the phone or through digital channels. Employees in these roles are responsible for delivering excellent customer service, handling complaints, processing requests, and ensuring customer satisfaction. These jobs require strong communication skills, problem-solving abilities, and familiarity with UPS policies and procedures. Call center agents may work in teams and often use specialized software to manage customer interactions efficiently.
More about Ups Customer Call Center jobs

What states have the most Ups Customer Call Center jobs?

States with the most job openings for Ups Customer Call Center jobs include:

What job categories do people searching Ups Customer Call Center jobs look for?

The top searched job categories for Ups Customer Call Center jobs are:

Ups Customer Call Center jobs near you
Infographic showing various Ups Customer Call Center job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Call Center Representative

Village Pointe Toyota

Omaha, NE

$15.25 - $19.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

Job description

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service appointments, they will also make outbound calls to existing customer to set up routine maintenance.  

At Village Pointe Toyota, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities

  • Make outbound phone calls to existing customers in excess of 150 per day
  • Answer inbound service and parts phone inquires 
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

  • Experience with Microsoft Office is a plus
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance
  • Must have previous call center experience

Schedule

  • Monday -  Saturday 9:00am to 6:00pm  (M-F).
  • Schedule will vary and may change without warning 

Apply