IT Manager
$95K - $116K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
IT Manager
$95K - $116K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
$40K - $46K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
$40K - $46K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
$40K - $46K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
$40K - $46K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Implementation Representative - San Francisco, California
Daly City, CA · On-site +1
$60K - $84K/yr
At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body ...
Implementation Representative - San Francisco, California
Daly City, CA · On-site +1
$60K - $84K/yr
At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body ...
Account Manager - Northern California Region
Daly City, CA · On-site +1
$60K - $84K/yr
At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body ...
Account Manager - Northern California Region
Daly City, CA · On-site +1
$60K - $84K/yr
At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be.
Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be.
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be.
Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be.
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Updatepromise information
What is UpdatePromise?
UpdatePromise is a communication platform used by automotive repair shops to keep customers informed about the status of their vehicle service. The system sends automated updates via text, email, or phone, providing transparency and improving customer satisfaction. By streamlining communication, UpdatePromise helps repair shops manage customer expectations and reduce the number of incoming status inquiry calls. This ultimately enhances the overall service experience for both customers and businesses.
What are the key skills and qualifications needed to thrive as an UpdatePromise Customer Experience Specialist, and why are they important?
To thrive as an UpdatePromise Customer Experience Specialist, you need a solid background in customer service, problem-solving, and familiarity with automotive or insurance processes. Proficiency with UpdatePromise's software platform, CRM systems, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient handling of customer inquiries, smooth workflow management, and high client satisfaction in fast-paced service environments.
What are the typical responsibilities for someone working in an UpdatePromise customer support role?
In an UpdatePromise customer support role, you’ll typically be responsible for assisting automotive service providers and their clients with the platform’s communication and workflow tools. Your daily tasks may include helping users navigate the software, resolving technical issues, and providing training or troubleshooting over the phone, email, or chat. You’ll also collaborate closely with internal product and development teams to relay customer feedback and ensure timely solutions to recurring issues. This role requires strong communication skills, patience, and a customer-first mindset.
What cities are hiring for Updatepromise jobs? Cities with the most Updatepromise job openings:
What states have the most Updatepromise jobs? States with the most job openings for Updatepromise jobs include:
What job categories do people searching Updatepromise jobs look for? The top searched job categories for Updatepromise jobs are:
Job description
Description
What skills and knowledge do we need from you?
What are some things you will be doing?
Become a Part of the UpdatePromise Team
UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream, innovate and create. Our culture thrives by embracing diversity and rewarding imagination. We seek achievers, leaders and visionaries. At UpdatePromise it’s about each person bringing skills and passion to a challenging and constantly evolving world of technology.
UpdatePromise is a technology company. From our flagship Auto-Body Review product that changed an industry, to our full suite of products geared towards communication and automation, managing big data and providing leading edge engineering and systems support, our teams at UpdatePromise exist to revolutionize the future at the confluence of tech and communication. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
What skills and knowledge do we need from you?
- Expertise of the complete Microsoft Office Suite (365, Word, Excel, PowerPoint) and the Windows OS.
- Expertise on the Apple OSX operating system with the ability to set up and troubleshoot issues with the OS and its applications.
- Knowledge of Linux OS, specifically Ubuntu and how to prepare, setup, and troubleshoot issues.
- ISO and PCI/DSS compliance, including but not limited to, full survey, audit and documentation. If needs are necessary, implementation and maintenance of all changes of the programs.
- Asset Management, procurement and tracking of all Company issued hardware and software.
- Knowledge with troubleshooting various types of hardware, including but not limited to Apple Desktops, Apple Laptops, Apple iPads, Apple iPhones, Microsoft Surface devices, and other desktop/laptop platforms.
- Knowledge of virtualization.
- Knowledge of VPN remote software and RDP setup from start to finish.
- Understanding of DNS, DHCP, WINS and TCP/IP.
- Ability to follow escalation procedure within IT Operations
What are some things you will be doing?
- Supervising daily operations of network and server infrastructure
- Aligning IT infrastructure with current and future business requirements and goals
- Managing IT budgets, forecast, handling cash flow and enforcing cost-effectiveness
- Evaluating risk, developing network recovery and backup processes
- Assessing and purchasing new and replacement hardware
- Assuring that IT activities are within the limits of applicable laws, codes and regulations
- Testing, troubleshooting and adjusting information systems to operate effectively
- Implementing security of the network, data and its storage and communication systems
About UpdatePromise
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
Chino, CA, US
Year founded
2009