$40K - $46K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
$40K - $46K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
IT Manager
$95K - $116K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
IT Manager
$95K - $116K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
$40K - $46K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
$40K - $46K/yr
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Account Manager
Kansas City, KS · On-site
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Account Manager - Northern California Region
Daly City, CA · On-site +1
$60K - $84K/yr
At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body ...
Account Manager - Northern California Region
Daly City, CA · On-site +1
$60K - $84K/yr
At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body ...
Implementation Representative - San Francisco, California
Daly City, CA · On-site +1
$60K - $84K/yr
At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body ...
Implementation Representative - San Francisco, California
Daly City, CA · On-site +1
$60K - $84K/yr
At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be.
Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be.
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be.
Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be.
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Quick apply
Description Become a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of ...
Updatepromise information
What is UpdatePromise?
UpdatePromise is a communication platform used by automotive repair shops to keep customers informed about the status of their vehicle service. The system sends automated updates via text, email, or phone, providing transparency and improving customer satisfaction. By streamlining communication, UpdatePromise helps repair shops manage customer expectations and reduce the number of incoming status inquiry calls. This ultimately enhances the overall service experience for both customers and businesses.
What are the key skills and qualifications needed to thrive as an UpdatePromise Customer Experience Specialist, and why are they important?
To thrive as an UpdatePromise Customer Experience Specialist, you need a solid background in customer service, problem-solving, and familiarity with automotive or insurance processes. Proficiency with UpdatePromise's software platform, CRM systems, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient handling of customer inquiries, smooth workflow management, and high client satisfaction in fast-paced service environments.
What are the typical responsibilities for someone working in an UpdatePromise customer support role?
In an UpdatePromise customer support role, you’ll typically be responsible for assisting automotive service providers and their clients with the platform’s communication and workflow tools. Your daily tasks may include helping users navigate the software, resolving technical issues, and providing training or troubleshooting over the phone, email, or chat. You’ll also collaborate closely with internal product and development teams to relay customer feedback and ensure timely solutions to recurring issues. This role requires strong communication skills, patience, and a customer-first mindset.
What cities are hiring for Updatepromise jobs? Cities with the most Updatepromise job openings:
What states have the most Updatepromise jobs? States with the most job openings for Updatepromise jobs include:
What job categories do people searching Updatepromise jobs look for? The top searched job categories for Updatepromise jobs are:
$40K - $46K/yr
Full-time
Re-posted 6 days ago
Job description
Description
What exactly are we looking for?
What are some things you will be doing?
What do we absolutely need from you?
Become a Part of the UpdatePromise Team
UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream, innovate and create. Our culture thrives by embracing diversity and rewarding imagination. We seek achievers, leaders and visionaries. At UpdatePromise it’s about each person bringing skills and passion to a challenging and constantly evolving world of technology.
UpdatePromise is a technology company. From our flagship Auto-Body Review product that changed an industry, to our full suite of products geared towards communication and automation, managing big data and providing leading edge engineering and systems support, our teams at UpdatePromise exist to revolutionize the future at the confluence of tech and communication. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
What exactly are we looking for?
An Implementation Rep. who has:
1. Excellent verbal and written communication skills. Should be comfortable in speaking with all levels of management, including C-Level. Written communication should be at a business level.
2. The comfortability to coach and train individuals in large groups.
3. Self-motivated, and able to work with little to no supervision.
4. Intermediate experience with Microsoft Excel and Word.
5. A quick learner who is used to a fast paced environment, and can readily adapt to new changes.
6. Excellent time management and task prioritization skills.
7. The ability to trouble shoot problems, and solve issues creatively.
What are some things you will be doing?
1. Training and servicing new clients on the full suite of our products.
2. Follow-up support with existing clients once they are fully onboarded.
3. Building meaningful industry relationships to help keep existing clients and find new potential clients.
4. Traveling throughout the country to manage accounts to help ensure their success.
5. Data analysis and translating that data into thoughtful recommendations for training of service personnel.
What do we absolutely need from you?
1. An Associates Degree OR Similar Experience
2. Experience within a professional in-person Customer Service role (Ideally, Account Management, Implementation, etc)
3. Experience with work related travel
4. Experience in working with software (ie troubleshooting, triage, learning the ins and outs of a software system)
5. A huge plus if you have worked within the Automotive Industry!
4. Experience in working with software (ie troubleshooting, triage, learning the ins and outs of a software system)
5. A huge plus if you have worked within the Automotive Industry!
About UpdatePromise
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
Chino, CA, US
Year founded
2009