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Updatepromise Jobs in Oregon (NOW HIRING)

UpdatePromise

Document accurate information for yourself and the UpdatePromise team. What do we absolutely need from you? * 1-2 years of Outside Sales, or Phone Sales Experience. * A high school diploma. * Must ...

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Updatepromise information

What is UpdatePromise?

UpdatePromise is a communication platform used by automotive repair shops to keep customers informed about the status of their vehicle service. The system sends automated updates via text, email, or phone, providing transparency and improving customer satisfaction. By streamlining communication, UpdatePromise helps repair shops manage customer expectations and reduce the number of incoming status inquiry calls. This ultimately enhances the overall service experience for both customers and businesses.

What are the typical responsibilities of an UpdatePromise customer support specialist?

In an UpdatePromise customer support role, you’ll typically be responsible for assisting automotive service providers and their clients with the platform’s communication and workflow tools. Your daily tasks may include helping users navigate the software, resolving technical issues, and providing training or troubleshooting over the phone, email, or chat. You’ll also collaborate closely with internal product and development teams to relay customer feedback and ensure timely solutions to recurring issues. This role requires strong communication skills, patience, and a customer-first mindset.

What are the key skills and qualifications needed to thrive as an UpdatePromise customer experience specialist?

To thrive as an UpdatePromise Customer Experience Specialist, you need a solid background in customer service, problem-solving, and familiarity with automotive or insurance processes. Proficiency with UpdatePromise's software platform, CRM systems, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient handling of customer inquiries, smooth workflow management, and high client satisfaction in fast-paced service environments.

What are popular job titles related to Updatepromise jobs in Oregon?

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The top searched job categories for Updatepromise jobs in Oregon are:

Updatepromise jobs near you
Infographic showing various Updatepromise job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Outside Sales Rep. - Portland, Oregon

UpdatePromise
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about UpdatePromiseexternal

Full-time

Re-posted 23 days ago

Job description

Description
You are a hunter who is motivated, confident, and loyal. You’re driven not just by sales, but by the opportunity to connect with your clients and foster lifelong relationships. You set goals and then strive to surpass them. Rejection doesn’t faze your resolve but strengthens it. You’re personable—and you understand the importance of face-to-face interaction with clients and teammates. You’re an agile written and verbal communicator who exercises good judgment and can pivot as the situation demands it. Coachable, adaptable, and “can do,” you turn constructive criticism into self-improvement. You truly believe you have the ability to positively impact our industry and our world.

What exactly are we looking for?
An Outside Sales Representative who has:
  1. The ability to follow sales processes.
  2. The ability to work independently and be accountable for sales goals.
  3. The confidence and ability to close sales daily, weekly, and monthly.
  4. Confidence in creating, facilitating, and controlling the direction of conversations.
  5. The ability to make spontaneous decisions, based on education and intuition.
  6. The ability to network, and harvest meaningful customer relationships.
  7. The will to continuously learn and be coached by those around you.
  8. The intuition to understand the difference between persistence and pushiness.
  9. Confidence when giving pitches in front of prospective clients.
  10. Experience and comfortability with cold calling.
  11. The diligence to properly document records and reports.
  12. Present sales data to managers on a daily, weekly, and monthly basis.


What are some things you will be doing?
  1. Lead generation for prospective clients.
  2. Prospect, engage, and present to prospective clients, following the Sales Process Strategy.
  3. Build upon relationships to create future sales opportunities.
  4. Collaborate with Sales Manager to implement new sales strategies.
  5. Plan and coordinate client visits to maximize travel efficiency and minimize costs.
  6. Plan and coordinate travel schedules/itineraries for yourself within budget.
  7. Document accurate information for yourself and the UpdatePromise team.


What do we absolutely need from you?
  1. 1-2 years of Outside Sales, or Phone Sales Experience.
  2. A high school diploma.
  3. Must possess interpersonal skills, organizational skills, be a self-starter, detail oriented, and have ability to multitask and to communicate (verbal and written)
  4. Ability to work remotely in their territory daily.
  5. Proficiency in Microsoft Office.
  6. Must have a valid state driver’s license, and a clean driving record.