Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Title: Java Support Engineer
Work Location: Chicago, IL 60604
Duration: 12+ Months
Job Type: Contract
Work Type: Onsite
Job Description:
Summary:
- We are seeking a highly skilled Java Support Engineer with 8+ years of experience, proficient in Unix support with shell scripting, PL/SQL, and banking application knowledge. The ideal candidate will have strong support or development experience with MTS product knowledge and possess excellent communication, analytical, and problem-solving skills.
Experience Level:Preferred Experience:- Support or development experience with MTS product knowledge
Tasks and Responsibilities:- Monitor and troubleshoot application issues in production.
- Lead troubleshooting, analysis, and resolution of unexpected system behaviors impacting service quality.
- Liaise with stakeholders (technical and business) for problem resolution.
- Communicate issue/resolution status (written and verbal) to project team and management.
- Perform minor production bug fixes.
- Conduct disaster recovery and patch testing.
- Handle data extraction, reporting, and audit activities.
Knowledge/Skills:- Excellent oral and written communication skills.
- Highly motivated, self-directed, and possess solid execution skills.
- Strong analytical, organizational, and problem-solving skills.
Qualifications:- Strong support experience in Unix and Oracle.
- Experience with Control-M, ServiceNow, and MQ.
- Excellent oral and written communication skills.
- Highly flexible and adaptable to change.
- Strong analytical and problem-solving skills.
TekWissen Group is an equal opportunity employer supporting workforce diversity.