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University Operator Jobs in Virginia (NOW HIRING)

Virginia Tech

Plant Operator Lead

Blacksburg, VA

Plant Operator Lead Apply now Back to search results Job no: 537106 Work type: Staff Senior ... The university offers more than 280 majors to a diverse enrollment of more than 36,000 ...

Liberty

Bus Operator PT

Lynchburg, VA

$19.25 - $24.75/hr

All bus operators must have a passenger endorsement and air brakes endorsement on their CDL. Certifications obtained while employed by Liberty University at the expense of the employer will be ...

Liberty

Bus Operator (FT)

Lynchburg, VA

$19.25 - $24.75/hr

All bus operators must have a passenger endorsement and air brakes endorsement on their CDL. Certifications obtained while employed by Liberty University at the expense of the employer will be ...

Liberty

Heavy Equipment Operator I

Lynchburg, VA · On-site

The Heavy Equipment Operator I perform a variety of skilled tasks in the maintenance of all LU ... Facilities Management Division employees are essential to the overall success of Liberty University ...

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University Operator information

What is a university operator?

University Operators are professionals who manage and direct incoming calls to a university’s main phone lines. They assist callers by providing information, transferring calls to appropriate departments or individuals, and sometimes handling general inquiries about campus events, facilities, or services. University Operators play a key role in ensuring effective communication and a positive first impression for students, staff, visitors, and the public contacting the university.

What is the difference between University Operator vs Campus Facilities Coordinator?

AspectUniversity OperatorCampus Facilities Coordinator
CredentialsHigh school diploma or equivalent; technical certificationsRelevant certifications in facilities management or safety
Work EnvironmentCampus buildings, maintenance areas, control roomsCampus facilities, maintenance sites, safety inspections
Employer & IndustryUniversities, colleges, educational institutionsEducational institutions, campus management companies
Common Search/ComparisonUniversity Operator vs Campus Facilities Coordinator

The University Operator typically handles daily building operations, security, and maintenance tasks within campus facilities. The Campus Facilities Coordinator focuses more on overseeing maintenance projects, safety compliance, and coordinating repairs. While both roles work within campus environments and require related certifications, the University Operator is more involved in operational control, whereas the Facilities Coordinator emphasizes management and planning of facilities services.

What are the key skills and qualifications needed to thrive as a university operator, and why are they important?

To thrive as a University Operator, you need strong communication skills, attention to detail, and proficiency in managing multi-line phone systems, typically supported by a high school diploma or equivalent. Familiarity with call routing software, campus information databases, and basic office technology is essential. Excellent customer service, patience, and problem-solving abilities help you address inquiries efficiently and maintain a positive campus image. These skills ensure smooth information flow, accurate call handling, and a welcoming experience for students, staff, and visitors.

What are the typical challenges faced by a university operator during peak periods, and how can they be managed?

University Operators often experience high call volumes during peak times, such as registration periods or campus events, which can present challenges in managing multiple inquiries efficiently. Staying organized, utilizing call management systems, and maintaining a calm, professional demeanor are key strategies for handling these busy periods. Operators also need to be well-versed in university resources and maintain clear communication with various departments to provide accurate information and direct callers appropriately. Regular training and collaboration with team members can help in managing stress and ensuring excellent service.
What are popular job titles related to University Operator jobs in Virginia? For University Operator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching University Operator jobs in Virginia look for? The top searched job categories for University Operator jobs in Virginia are:
What cities in Virginia are hiring for University Operator jobs? Cities in Virginia with the most University Operator job openings:
University Operator jobs near you
Infographic showing various University Operator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Ticket Seller | Part-Time | Chartway Arena @ Old Dominion University

Oak View Group

Norfolk, VA • On-site

$17/hr

Part-time

Retirement

Posted 8 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

22nd of 36 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, and using a computer); will call functions (locating tickets and researching confirmation details); customer inquiries (understanding policies and procedures, providing accurate information, and researching answers and transactions); and on-site parking sales (processing payments in parking garages/lots and validating prepaid parking passes) while providing a high level of customer service.
This role will pay an hourly rate of $17.00.
Benefits for part-time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until October 30, 2026
About the Venue
Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Operated by Oak View Group since it opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country. Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows, and other attractions for the Hampton Roads area.
Responsibilities
  • Selling Event Tickets to Patrons.
  • Working Customer Service Windows.
  • Working Will Call Windows.
  • Answering phone inquiries.
  • Processing on-site payments in parking garages/lots.
  • Validating prepaid parking passes.
  • Reconcile daily sales.
  • Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
  • Display outstanding customer service to all patrons.
  • Provide accurate Chartway Arena and ODU Athletic information to patrons.
  • Other duties and responsibilities assigned.

Qualifications
  • Prior sales and customer service experience preferred but not necessary.
  • High school diploma or GED preferred.
  • Cash Handling Experience is preferred.
  • Strong communication skills.
  • Basic computer knowledge.
  • Strong attention to detail.
  • Ability to work a flexible schedule, including evenings and weekends, and must be consistent with on-time arrival.
  • Ability to work independently and under pressure.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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