ZipRecruiter

Log In

1

Universal Service Representative Jobs (NOW HIRING)

First Bank Richmond

Universal Banker I

Piqua, OH · On-site

$16.50 - $20.50/hr

In general, Universal Banker I will assist in leading the branch CSR team by taking on transactions that require elevation and by using their experience as a developmental tool. Essential ...

First Bank Midwest

Universal Banker I

Piqua, OH · On-site

$16.50 - $20.50/hr

In general, Universal Banker I will assist in leading the branch CSR team by taking on transactions that require elevation and by using their experience as a developmental tool. Essential ...

CITIZENS BANK

Universal Banker I

Tullahoma, TN

$15.50 - $19.50/hr

JOB SUMMARY AND OBJECTIVE The Universal Banker I is a versatile customer service role that combines the responsibilities of a Teller and a Customer Service Representative (CSR). This position is ...

CITIZENS BANK

Universal Banker I

Westmoreland, TN · On-site

$16.25 - $20.25/hr

JOB SUMMARY AND OBJECTIVE The Universal Banker I is a versatile customer service role that combines the responsibilities of a Teller and a Customer Service Representative (CSR). This position is ...

CITIZENS BANK

Universal Banker I

Westmoreland, TN

$16.25 - $20.25/hr

JOB SUMMARY AND OBJECTIVE The Universal Banker I is a versatile customer service role that combines the responsibilities of a Teller and a Customer Service Representative (CSR). This position is ...

CITIZENS BANK

Universal Banker I

Tullahoma, TN · On-site

$15.50 - $19.50/hr

JOB SUMMARY AND OBJECTIVE The Universal Banker I is a versatile customer service role that combines the responsibilities of a Teller and a Customer Service Representative (CSR). This position is ...

next page

Showing results 1-20

All JobsUniversal Service Representative Jobs

Universal Service Representative information

See salary details

$12

$23

$39

How much do universal service representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for universal service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Universal Service Representative typically earns less than $4,000 per week, but high-paying roles that can reach this level without a degree include sales managers, real estate brokers, and certain skilled trades like commercial pilots or specialized technicians. These jobs often require experience, certifications, or specific skills rather than formal college degrees.

What is a Universal Service Representative?

A Universal Service Representative (USR) is a customer service professional typically found in banks, credit unions, and other financial institutions. Their primary role is to assist customers with a wide range of services, such as opening accounts, processing transactions, answering questions, and resolving issues. USRs are trained to handle various tasks, making them versatile team members who can provide both teller and personal banking support. This flexibility allows institutions to offer efficient and seamless service to their clients. Universal Service Representatives play a key role in ensuring customer satisfaction and maintaining smooth daily operations.

How can I make 2000 a week working from home?

A Universal Service Representative can potentially earn $2000 a week by working full-time, handling high call volumes, and providing excellent customer service. Increasing income may involve gaining specialized skills, certifications, or working for companies that offer commission or incentive-based pay structures. Flexibility and experience in remote communication tools are also beneficial.

What are some common challenges faced by Universal Service Representatives in balancing customer service with administrative duties?

Universal Service Representatives often juggle multiple responsibilities, such as assisting customers, processing transactions, and handling administrative tasks like account management and documentation. One common challenge is efficiently prioritizing duties during peak hours while maintaining accuracy and a high standard of customer service. Team collaboration and effective communication with supervisors and colleagues can help manage workloads and ensure all tasks are completed on time. Proactive organization and adaptability are key to thriving in this multifaceted role.

What are the key skills and qualifications needed to thrive as a Universal Service Representative, and why are they important?

To thrive as a Universal Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes notary or teller certifications are typically required. Excellent communication, problem-solving abilities, and a positive attitude make individuals stand out in this role. These skills ensure efficient transaction processing, customer satisfaction, and the ability to handle a variety of banking needs in a professional environment.

What does a service representative do?

A Universal Service Representative assists customers by handling inquiries, resolving issues, and providing information about products or services. They often work in call centers or retail environments, using communication skills and company systems to ensure customer satisfaction and support. The role may require knowledge of company policies and the ability to operate relevant software tools.

What is the highest paid customer service job?

The highest paid customer service roles are often in managerial or specialized positions such as Customer Service Managers, Call Center Directors, or Customer Experience Directors, with salaries reaching six figures in some industries. These roles typically require extensive experience, leadership skills, and sometimes certifications in customer service or management tools.
More about Universal Service Representative jobs
What cities are hiring for Universal Service Representative jobs? Cities with the most Universal Service Representative job openings:
What states have the most Universal Service Representative jobs? States with the most job openings for Universal Service Representative jobs include:
What job categories do people searching Universal Service Representative jobs look for? The top searched job categories for Universal Service Representative jobs are:
Universal Service Representative jobs near you
Infographic showing various Universal Service Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Universal Member Service Rep

Universal Member Service Rep

Alta Vista Credit Union

Redlands, CA • On-site

$25/hr

Full-time

Re-posted 17 days ago

Job description

Job Type
Full-time
Description
We are seeking a dedicated and personable Universal Member Service Representative to join our team.
The Universal Member Service Representative is responsible for delivering exceptional, relationship-focused, high-quality member service to Alta Vista Credit Union members both teller and platform functions. This position supports operational efficiency within the branch by providing flexible coverage and ensuring consistency in the member experience. The Universal Member Service Representative actively identifies opportunities to deepen member relationships in support of Credit Union sales efforts, ensuring compliance with all internal policies and regulatory requirements.
If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply.
Requirements
• Functions across teller and platform function responsibilities while consulting with members and providing solutions to match their needs through the promotion of Credit Union products and services.
• Process member transactions accurately and efficiently, including deposits, withdrawals, loan payments, transfers, check cashing, and cash advances.
• Balance cash drawer daily and adhere to established cash handling and dual control procedures.
• Open and maintain new memberships, checking and savings accounts, CDs, IRAs, and other deposit products.
• Assist members with consumer loan applications, including gathering documentation and explaining ancillary products such as GAP, MRC, and Debt Protection when applicable.
• Educate members on digital services including online banking, mobile banking, debit cards, bill pay, and other electronic services.
• Proactively identify cross-sell and referral opportunities that align with member needs and financial goals.
• Maintain lobby awareness and assist with managing member flow to reduce wait times and enhance service delivery.
• Support branch opening and closing procedures as assigned.
• Collaborate with branch leadership and team members to ensure adequate coverage and operational continuity.
• Maintain current knowledge of Alta Vista's products, services, systems, and policies to provide accurate and efficient service.
• Ensure compliance with BSA, OFAC, CIP, and all applicable NCUA regulations and internal policies.
• Complete required training within designated timeframes.
• Participate in branch meetings, training sessions, and community engagement initiatives that support Alta Vista's mission to serve and empower our community.
• Perform other duties as assigned.
Salary Description
$25.00 hour

Apply