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Universal Call Center Agent Jobs (NOW HIRING)

Limitless East Marketing

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Entertainment Travel Associates

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Mark Rink.

Call Center Agent

Cincinnati, OH

$14.50 - $19/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support through various communication channels including phone, email, and chat.

Skin and Aesthetic Centers

Call Center Agent

Toms River, NJ · On-site

$14.50 - $19.25/hr

We are seeking a Call Center Agent to join our team! We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service ...

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...

Biz Voice Boost

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Swift7 Consultants

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Entertainment Travel Associates

Call Center Agent

Tampa, FL · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Entertainment Travel Associates

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent We are seeking a motivated and sales-focused Call Center Agent to connect with prospective and existing customers, identify their needs, and promote relevant products and services.

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Universal Call Center Agent information

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$10

$17

$25

How much do universal call center agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for universal call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a universal call center agent?

Universal Call Center Agents are customer service professionals trained to handle a wide range of inquiries and tasks for various products or services, often within a single company or across multiple clients. They are skilled in managing both inbound and outbound calls, assisting with customer questions, troubleshooting issues, processing orders, and providing information. Their versatility allows them to adapt to different scenarios, making them valuable assets in dynamic call center environments. Universal Call Center Agents must have excellent communication, problem-solving, and multitasking abilities to deliver effective customer support.

What are the key skills and qualifications needed to thrive as a universal call center agent?

To thrive as a Universal Call Center Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer applications is typically required. Outstanding active listening, patience, and adaptability help agents deliver exceptional customer experiences and handle diverse inquiries. These skills and qualities are crucial for efficiently resolving customer issues and maintaining high satisfaction in a fast-paced environment.

How does a universal call center agent typically handle transitioning between different types of customer inquiries throughout the day?

Universal Call Center Agents are often expected to manage a wide range of customer inquiries, from technical support to billing questions, sometimes within the same shift. To handle these transitions smoothly, agents rely on comprehensive training, detailed knowledge bases, and strong multitasking skills. It's common to use scripts and decision trees to quickly adjust to various call types, while teamwork and supervisor support are crucial for addressing more complex or unfamiliar issues. This dynamic environment helps agents develop versatility and offers valuable experience for career growth within customer service.
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What job categories do people searching Universal Call Center Agent jobs look for?

The top searched job categories for Universal Call Center Agent jobs are:

Universal Call Center Agent jobs near you
Infographic showing various Universal Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Limitless East Marketing

Boston, MA • On-site

$16.25 - $21.50/hr

Other

Posted 8 days ago

Job description

Call Center Agent

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. This role is essential in providing exceptional service and support to our valued customers by handling inbound and outbound calls with professionalism and efficiency. The ideal candidate will possess excellent communication skills, a patient and empathetic attitude, and the ability to resolve customer inquiries and issues effectively.

Responsibilities:

  • Answer incoming calls promptly and professionally, addressing customer inquiries and concerns.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues efficiently while maintaining a positive attitude.
  • Document all customer interactions thoroughly in the company database.
  • Follow up with customers as needed to ensure their satisfaction and issue resolution.

Requirements:

  • High school diploma or equivalent; additional education is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional under pressure.
  • Experience in customer service or call center environments preferred.

Competitive salary package

Opportunities for professional growth and career advancement

Collaborative and innovative work environment

Skill development through hands-on experience and mentorship

Exposure to diverse projects and industry-leading clients

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