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Universal Call Center Agent Jobs (NOW HIRING)

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...

Biz Voice Boost

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...

Entertainment Travel Associates

Call Center Agent

Aspen, CO · On-site

$18.25 - $23.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Entertainment Travel Associates

Call Center Agent

Tampa, FL · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

United Health Centers

Call Center Agent

Fresno, CA

$21/hr

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient ...

Ova Technologies

: Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...

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Universal Call Center Agent information

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How much do universal call center agent jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for universal call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Universal Call Center Agent, and why are they important?

To thrive as a Universal Call Center Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer applications is typically required. Outstanding active listening, patience, and adaptability help agents deliver exceptional customer experiences and handle diverse inquiries. These skills and qualities are crucial for efficiently resolving customer issues and maintaining high satisfaction in a fast-paced environment.

What are Universal Call Center Agents?

Universal Call Center Agents are customer service professionals trained to handle a wide range of inquiries and tasks for various products or services, often within a single company or across multiple clients. They are skilled in managing both inbound and outbound calls, assisting with customer questions, troubleshooting issues, processing orders, and providing information. Their versatility allows them to adapt to different scenarios, making them valuable assets in dynamic call center environments. Universal Call Center Agents must have excellent communication, problem-solving, and multitasking abilities to deliver effective customer support.

Does Universal offer remote positions?

Universal Call Center Agent positions are typically offered as on-site roles, but some companies may provide remote options depending on the position and company policies. Candidates should check the specific job listing for remote work availability and requirements such as reliable internet and a suitable home workspace.

What jobs pay $2000 a day?

For a Universal Call Center Agent, earning $2000 a day is uncommon and typically requires high-level roles, extensive experience, or specialized skills such as management or consulting. Most call center agents earn hourly wages, and reaching such daily earnings usually involves additional bonuses, commissions, or working in executive or sales positions within the industry.

How does a Universal Call Center Agent typically handle transitioning between different types of customer inquiries throughout the day?

Universal Call Center Agents are often expected to manage a wide range of customer inquiries, from technical support to billing questions, sometimes within the same shift. To handle these transitions smoothly, agents rely on comprehensive training, detailed knowledge bases, and strong multitasking skills. It's common to use scripts and decision trees to quickly adjust to various call types, while teamwork and supervisor support are crucial for addressing more complex or unfamiliar issues. This dynamic environment helps agents develop versatility and offers valuable experience for career growth within customer service.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level agent positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may include additional benefits like bonuses or performance incentives.

What job makes $10,000 a month without a degree?

A Universal Call Center Agent can potentially earn $10,000 a month through high-volume sales, performance bonuses, or management roles, often requiring strong communication skills and experience. Such positions typically involve working in customer service environments, sometimes with flexible schedules or remote options, but reaching this income level is uncommon without significant experience or specialized skills.
More about Universal Call Center Agent jobs
What job categories do people searching Universal Call Center Agent jobs look for? The top searched job categories for Universal Call Center Agent jobs are:
Universal Call Center Agent jobs near you
Infographic showing various Universal Call Center Agent job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent

Call Center Agent

AYS

Atlanta, GA • On-site

$14.50 - $19/hr

Other

Medical, Dental, Vision, PTO

Posted 22 days ago

Job description

About the job Call Center Agent
Position: Call Center Agent
Location; Remote
Job Overview:
As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact for our clients and will play a crucial role in maintaining our reputation for outstanding customer service. This is a full-time position with the opportunity for growth and advancement within the company.
Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Identify and assess customers' needs to achieve satisfaction
  • Provide accurate and complete information to customers
  • Maintain a high level of product and service knowledge to effectively handle customer inquiries
  • Follow communication procedures and policies to ensure consistent customer service
  • Utilize company software and tools to accurately document customer interactions and update customer information
  • Collaborate with team members and other departments to resolve customer issues
  • Meet and exceed performance targets set by the company
  • Maintain a positive and professional attitude towards customers at all times
  • Continuously seek opportunities to improve customer service processes and procedures

Qualifications:
  • High school diploma or equivalent
  • Previous experience in a customer service or call center role is preferred
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to work in a fast-paced and dynamic environment
  • Proficient in using computer systems and software
  • Strong time-management and organizational skills
  • Ability to work well in a team and independently
  • Willingness to work flexible hours, including evenings and weekends
  • Bilingualism is an asset

Benefits:
  • Competitive salary
  • Comprehensive benefits package, including health, dental, and vision coverage
  • Paid vacation and sick days
  • Opportunities for growth and advancement within the company
  • Ongoing training and development programs
  • Positive and supportive work environment

AYS Inc is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Join our team at AYS Inc and be a part of our commitment to providing exceptional customer service. Apply now!

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