ZipRecruiter

Log In

1

Universal Call Center Agent Jobs (NOW HIRING)

ClifyX

Call Center Agent

Raleigh, NC

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Hotel Jerome

Call Center Agent

Fayetteville, NC

$13.75 - $18.25/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

New

Hotel Jerome

Call Center Agent

Lawrence, MA · On-site

$15.75 - $20.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

New

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

AYS

Call Center Agent

Atlanta, GA · Remote

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...

Hotel Jerome

Call Center Agent

Aspen, CO · On-site

$18.25 - $23.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Biz Voice Boost

Call Center Agent

Austin, TX

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Hotel Jerome

Call Center Agent

Tampa, FL · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

New

next page

Showing results 1-20

All JobsUniversal Call Center Agent Jobs

Universal Call Center Agent information

See salary details

$10

$17

$25

How much do universal call center agent jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for universal call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Universal Call Center Agent, and why are they important?

To thrive as a Universal Call Center Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer applications is typically required. Outstanding active listening, patience, and adaptability help agents deliver exceptional customer experiences and handle diverse inquiries. These skills and qualities are crucial for efficiently resolving customer issues and maintaining high satisfaction in a fast-paced environment.

What are Universal Call Center Agents?

Universal Call Center Agents are customer service professionals trained to handle a wide range of inquiries and tasks for various products or services, often within a single company or across multiple clients. They are skilled in managing both inbound and outbound calls, assisting with customer questions, troubleshooting issues, processing orders, and providing information. Their versatility allows them to adapt to different scenarios, making them valuable assets in dynamic call center environments. Universal Call Center Agents must have excellent communication, problem-solving, and multitasking abilities to deliver effective customer support.

Does Universal offer remote positions?

Universal Call Center Agent positions are typically offered as on-site roles, but some companies may provide remote options depending on the position and company policies. Candidates should check the specific job listing for remote work availability and requirements such as reliable internet and a suitable home workspace.

What jobs pay $2000 a day?

For a Universal Call Center Agent, earning $2000 a day is uncommon and typically requires high-level roles, extensive experience, or specialized skills such as management or consulting. Most call center agents earn hourly wages, and reaching such daily earnings usually involves additional bonuses, commissions, or working in executive or sales positions within the industry.

How does a Universal Call Center Agent typically handle transitioning between different types of customer inquiries throughout the day?

Universal Call Center Agents are often expected to manage a wide range of customer inquiries, from technical support to billing questions, sometimes within the same shift. To handle these transitions smoothly, agents rely on comprehensive training, detailed knowledge bases, and strong multitasking skills. It's common to use scripts and decision trees to quickly adjust to various call types, while teamwork and supervisor support are crucial for addressing more complex or unfamiliar issues. This dynamic environment helps agents develop versatility and offers valuable experience for career growth within customer service.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level agent positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may include additional benefits like bonuses or performance incentives.

What job makes $10,000 a month without a degree?

A Universal Call Center Agent can potentially earn $10,000 a month through high-volume sales, performance bonuses, or management roles, often requiring strong communication skills and experience. Such positions typically involve working in customer service environments, sometimes with flexible schedules or remote options, but reaching this income level is uncommon without significant experience or specialized skills.
More about Universal Call Center Agent jobs
What job categories do people searching Universal Call Center Agent jobs look for? The top searched job categories for Universal Call Center Agent jobs are:
Universal Call Center Agent jobs near you
Infographic showing various Universal Call Center Agent job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Entertainment Travel Associates

Lawrence, MA

$15.75 - $20.75/hr

Other

Posted 9 days ago

Job description

Job Description

  • Polished and approachable.

  • Strong communication skills.

  • Organized and dependable.

  • Enjoys working with people.

If you enjoy being the first friendly face, apply today!

Call Center Agent

Introduction:
Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you’ll support customers through professional and positive conversations.

Responsibilities:

  • Engage in clear and courteous customer conversations.

  • Provide accurate information and assistance.

  • Maintain quality and consistency in interactions.

  • Support team performance goals.

  • Uphold service standards and professionalism.

What We Offer:

  • Structured training and coaching.

  • Opportunities for growth and advancement.

  • Performance-based incentives.

  • A supportive, team-driven environment.

Apply now and build valuable experience!

Qualifications:
Qualifications

  • Confident and clear communicator.

  • Patient and solution-focused.

  • Reliable and motivated.

  • Comfortable in fast-paced environments.

Additional Information

  • Competitive salary

  • Growth opportunities within the organization

  • Professional development and skill-building support

  • Collaborative and structured work environment

  • Stable, full-time position with long-term potential

Apply