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Universal Banker 2 Jobs (NOW HIRING)

WaterStone Bank

Universal Banker I

Germantown, WI · On-site

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... Preferred: 2-4 years of sales and customer service experience in branch banking Education

Salem Five Bank

Universal Banker II

Rowley, MA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Two years' experience in a retail or banking environment required, supervisory experience preferred ... Salem Five requires each Universal Banker to be federally registered through the National Mortgage ...

Salem Five Bank

Universal Banker II

Lynn, MA

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Two years' experience in a retail or banking environment required, supervisory experience preferred ... Salem Five requires each Universal Banker to be federally registered through the National Mortgage ...

WaterStone Bank

Universal Banker I

Franklin, WI

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... Preferred: 2-4 years of sales and customer service experience in branch banking Education

Salem Five Bank

Universal Banker II

Salem, MA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Two years' experience in a retail or banking environment required, supervisory experience preferred ... Salem Five requires each Universal Banker to be federally registered through the National Mortgage ...

Salem Five Bank

Universal Banker II

Stoneham, MA

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Two years' experience in a retail or banking environment required, supervisory experience preferred ... Salem Five requires each Universal Banker to be federally registered through the National Mortgage ...

Georgias's Own

Universal Banker II

Roswell, NM · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Universal Banker II combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Salem Five Bank

Universal Banker II

South Hamilton, MA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Two years' experience in a retail or banking environment required, supervisory experience preferred ... Salem Five requires each Universal Banker to be federally registered through the National Mortgage ...

Georgias's Own

Universal Banker II

Alpharetta, GA · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Universal Banker II combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Passumpsic Savings Bank

Universal Banker II

Groveton, NH · On-site

$24 - $28/hr

Assists in sales efforts of Universal Bankers by answering product and service questions. Be a ... High School diploma or equivalent and five years of experience in job related activities or two ...

company964

Universal Banker II

Raleigh, NC · On-site

$17.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Universal Banker, you'll play a key role in delivering exceptional service, processing ... Minimum of 2 years of banking experience * Strong customer service and relationship-building skills

WaterStone Bank

Universal Banker I

Franklin, WI · On-site

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... Preferred: 2-4 years of sales and customer service experience in branch banking Education

Georgia's Own Credit Union

Universal Banker II

Alpharetta, GA · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Universal Banker II combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a ...

Passumpsic Savings Bank

Universal Banker II

Groveton, NH · On-site

$24 - $28/hr

Assists in sales efforts of Universal Bankers by answering product and service questions. Be a ... High School diploma or equivalent and five years of experience in job related activities or two ...

SFB

Universal Banker II

Lynn, MA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Two years' experience in a retail or banking environment required, supervisory experience preferred ... Salem Five requires each Universal Banker to be federally registered through the National Mortgage ...

First Mid Bank and Trust

Universal Banker II

Saint Charles, IL · On-site

$17.75 - $22.19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to train Tellers or other Universal Bankers on sales and operational duties associated with ... Experience: * 2+ year's experience working in a sales and goal-based environment. * 1+ year of ...

SFB

Universal Banker II

South Hamilton, MA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Two years' experience in a retail or banking environment required, supervisory experience preferred ... Salem Five requires each Universal Banker to be federally registered through the National Mortgage ...

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Universal Banker 2 information

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$12

$19

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How much do universal banker 2 jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for universal banker 2 in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What is a universal banker 2?

A Universal Banker 2 is a banking professional who performs both teller and personal banker duties, providing a wide range of customer services. They assist clients with routine transactions, open new accounts, offer financial products, and help resolve customer inquiries. This role typically requires strong customer service skills, sales ability, and a good understanding of banking products and regulations. Universal Banker 2 positions often involve more experience or responsibility compared to entry-level universal bankers.

What are the key skills and qualifications needed to thrive as a universal banker 2?

To excel as a Universal Banker 2, you need a solid understanding of banking products, customer service expertise, and often a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certifications like NMLS for loan origination are typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help build customer trust and efficiently address financial needs. These skills are crucial for delivering comprehensive service, ensuring regulatory compliance, and achieving sales goals in a competitive banking environment.

How does a universal banker 2 balance sales goals with providing quality customer service?

As a Universal Banker 2, you are expected to meet sales targets while ensuring each customer receives personalized, high-quality service. This involves actively listening to clients, identifying their financial needs, and recommending appropriate products without being overly aggressive. Success in this role comes from building trust and long-term relationships, which can lead to organic sales opportunities. Balancing these priorities requires strong communication skills, time management, and a commitment to ethical banking practices.

What is the difference between Universal Banker 2 vs Teller?

AspectUniversal Banker 2Teller
Required CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling a variety of banking servicesBank counters, primarily cash handling and customer service
Job ResponsibilitiesProcessing transactions, cross-selling banking products, customer serviceCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial service providers

The Universal Banker 2 typically has broader responsibilities, including cross-selling products and handling more complex customer needs, compared to a Teller who mainly processes cash transactions. Both roles are essential in retail banking, but the Universal Banker 2 often requires additional skills and certifications.

How much does a Universal Banker 2 make?

A Universal Banker 2 typically earns between $35,000 and $50,000 annually, depending on experience, location, and the financial institution. They often handle a variety of banking services and may receive additional compensation or bonuses based on performance.
More about Universal Banker 2 jobs

What job categories do people searching Universal Banker 2 jobs look for?

The top searched job categories for Universal Banker 2 jobs are:

Universal Banker 2 jobs near you
Infographic showing various Universal Banker 2 job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 61% Full Time, 17% Part Time, and 19% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,305 per year, or $19.9 per hour.

Universal Banker I

WaterStone Bank

Germantown, WI • On-site

$19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience.
What is the purpose of the Universal Banker position...
Under direct supervision of an Assistant Branch Manager or Community President, this position is responsible for assisting customers in a dual role (40% Platform/60% Teller) focused on delivering outstanding service with every customer interaction. The Universal Banker I will perform teller transactions, service existing customers, and offer product and service solutions to existing customers or prospects when appropriate and beneficial. The Universal Banker I is responsible for completing all training, passing Banker Certification within 18 months of hire/promotion date and demonstrate their ability to meet/exceed customer and job expectations prior to progressing to Universal Banker II.
What you will do in the position...
  • Efficiently process customer transactions with a high level of integrity, accuracy and knowledge. Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
  • Offer bank products to existing customers and/or prospects using the established sales process while maintaining sales and procedural proficiency in all services. Accurately open, maintain, and close deposit accounts and services.
  • Identify, expand and deepen customer relationships by profiling customers in an effort to recommend appropriate products and services that meet customer needs. Make referrals to other appropriate lines of business including Residential Lending, Business Banking, Commercial Real Estate, WIS and Merchant Services to meet customer needs.
  • Engage in proactive sales and cross-sell activities, including service-related activities, making outbound onboarding and campaign calls and follow-up with customer as appropriate and on referrals received. Answer customer questions and resolve related account issues, including phone and in-person.
  • Maintain knowledge of WSB's core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
  • Focus on the skills and attributes in order to complete the Banker Certification process
  • Perform other duties as assigned.

What you bring to WaterStone Bank..
Experience
  • Required: 1 - 2 years of sales experience
  • Required: 2-4 years customer service experience
  • Preferred: 2-4 years of sales and customer service experience in branch banking

Education
  • Required: High School Diploma or general education degree (GED)
  • Preferred: Associate's Degree business or related field

Certifications, Licenses, Registration
Required: Banker Certification within18 months of hire/promotion date
Perks and Benefits of working at WaterStone Bank...
  • Outstanding Medical, Dental, and Vision Insurance
  • 401(k) matching
  • Employee Stock Ownership Plan
  • Paid Time off
  • Paid Holidays
  • Flexible Spending Account
  • Pet Insurance
  • And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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