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Union Jobs in Raleigh, NC (NOW HIRING)

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

Contact Credit Union Members regarding loans in default via phone, email, and text message. * Provide primary support for all incoming and outgoing call efforts to support delinquency and loss ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

Contact Credit Union Members regarding loans in default via phone, email, and text message. * Provide primary support for all incoming and outgoing call efforts to support delinquency and loss ...

Civic Credit Union

Collections Team Lead

Raleigh, NC · On-site

$18 - $24.25/hr

This role is responsible for proactively managing delinquent accounts by contacting Credit Union members and involves identifying potential risks, working with members to resolve payment issues ...

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As of Jun 9, 2026, the average hourly pay for union in Raleigh, NC is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $9.57 and $20.82 per hour, depending on experience, location, and employer.

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Union representatives often navigate the challenge of effectively advocating for members’ interests while maintaining constructive relationships with employers. Striking a balance between assertively addressing member concerns—such as fair wages, workplace safety, and job security—and fostering open, solution-oriented dialogue with management is essential. Representatives must also ensure transparent communication with union members, manage expectations, and stay updated on labor laws and contracts. These tasks require strong negotiation, conflict resolution, and interpersonal skills.

What is a union?

A union is an organized group of workers who come together to collectively negotiate with employers over wages, benefits, working conditions, and other employment-related matters. Unions represent their members in discussions with management to secure better terms and protect workers' rights. By joining together, workers can increase their bargaining power and have a stronger voice in the workplace.

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To thrive as a Union Representative, you need a strong understanding of labor laws, collective bargaining processes, and negotiation techniques, often backed by relevant experience or training in labor relations. Familiarity with grievance management systems, contract databases, and legal research tools is typically required. Outstanding communication, conflict resolution, and advocacy skills help a representative effectively support members and foster positive relationships. These skills ensure the Union can protect workers' rights, negotiate fair agreements, and address workplace issues efficiently.

What Is a Union Job?

A union job can refer to two separate types of jobs. One is jobs that support the structure of the union, such as research, organizing, and administration. The other is any job that is represented by a union. If you work for a union, you generally provide support and resources to your union members, such as helping to negotiate collective bargaining agreements with the management of a specific employer. If you work in a union, your duties and responsibilities are contingent on the type of work you do.

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Infographic showing various Union job openings in Raleigh, NC as of May 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $32,274 per year, or $15.5 per hour.

Loan Operations Specialist

Civic Credit Union

Raleigh, NC

Other

Posted 19 days ago

Job description

Description

CIVIC CULTURE

Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. 


ABOUT THE POSITION

The Loan Operations Specialist is responsible for assisting in the daily servicing production of the Member Business Loan servicing operations. A successful individual in this role will be forward-thinking, assist with department projects as assigned by the operations manager and must ensure the financial institution's Member Business loan closing and servicing policies/procedures are being adhered to on each request. In addition, one must contribute to the ongoing development of processes and procedures as well as have knowledge of each functional area including validating reporting, billing, tracking of insurances and taxes, collateral management and paid in full loan record keeping. 


NORMAL DAY-TO-DAY WORK

  1. Provides daily support of all aspects of servicing of Member Business Loans with functional knowledge of Consumer Loan products.
  2. Completes payment processing, data entry, collateral & financial ticklers, and file maintenance.
  3. Understands and codes loans to report loans accurately in Call Report, and in all other Credit Union reporting formats.
  4. Monitors, reviews and validates periodic loan reports and system output and resolves/escalates issues as appropriate. Assists in providing reconciliation and identification of pattern activities or anomalies in reports and notifies management.
  5. Assists with the continued support of the Credit Union's loan related systems to ensure they are compliant with current loan policies and guidelines.
  6. Assists in the creation and implementation of loan operations policies, procedures and processes across multiple departments and identify risks and opportunities for improvement. 
  7. Assists in perfecting Credit Union lien for all real estate and non-real estate loans, organizes loan file and completes checklist for any suspense items.
  8. Handles complex issues and possesses up-to-date knowledge of specific financial products and regulations. Works with others as necessary to research, analyze and recommend resolutions. 
  9. Monitors daily interactions with outside vendors related to loan operations services, including attorney's, title companies, state and county offices, insurance and lien filing providers pertaining to collateral and liaison to other internal departments.
  10. Assists in ensuring system upgrades are installed and tested thoroughly in a timely fashion.
  11. Ensures compliance with all applicable laws and regulations concerning lending by working with Legal and Compliance, attending internal and external training classes and vendor workshops.
  12. Serves as a representative for Loan Operations; attends and contributes to project meetings; interacts with Management; and serves as backup support for loan operation functions, as needed.
  13. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.


JOB QUALIFICATIONS

Here are a few skills you MUST have to be qualified for this position.

  1. Minimum 1-3 years of Member Business loan operations experience in all aspects of servicing and loan documentation preparation for commercial non-real estate, real estate and construction loans/lines of credit, including participations (bought and sold). 
  2. Minimum 1 - 3 years of Credit Union or Commercial Bank loan operations experience. 
  3. Ability to function in a business office environment and utilize standard office equipment, technology and software including but not limited to: PC/laptop, MS Windows, etc.
  4. Ability to lift a minimum of 25 lbs. (file boxes, computer printer).
  5. Travel required on occasion.


Here are a few qualities we'd LIKE for you to have to make you more suited for this position.

  1. Experience with collateral perfection and servicing, regulations and compliance.
  2. Experience with virtual/online banking environments for business members services.
  3. Technical experience with input to loan documentation and core Credit Union systems.


CONTACT US

If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: 

Civic Human Resources

3600 Wake Forest Road, Raleigh, NC 27609 

careers@civicfcu.org

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