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Union Representative Jobs in Arizona (NOW HIRING)

OneAZ Credit Union

Member Care Representative

Phoenix, AZ · On-site

$17 - $23/hr

Join Us in Making an Impact • At OneAZ Credit Union, our success is measured only by yours. We're ... A Member Care Rep I utilizes positive and professional communication and multitasking skills when ...

Hhs

Aviation Admin Manager

Phoenix, AZ · On-site

Act as primary local liaison with union representatives. * Maintain a positive working relationship with Team Members, Station Leadership Team, and union representatives. * Coordinate and administer ...

HHS LLC

Aviation Admin Manager

Phoenix, AZ · On-site

Act as primary local liaison with union representatives. * Maintain a positive working relationship with Team Members, Station Leadership Team, and union representatives. * Coordinate and administer ...

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Showing results 21-40

All JobsUnion Representative JobsUnion Representative Jobs in Arizona

Union Representative information

See Arizona salary details

$22.8K

$41.2K

$71.8K

How much do union representative jobs pay per year?

As of Aug 8, 2026, the average yearly pay for union representative in Arizona is $41,207.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $40,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

How do you get a job as a union representative?

To become a union representative, candidates typically need relevant experience in the industry, strong communication and negotiation skills, and often membership in the union they wish to represent. Many positions require understanding of labor laws and union policies, and some may require specific certifications or training programs. Gaining experience through entry-level roles or union activities can also improve chances of securing a position as a union representative.

What are some common challenges a union representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What is a union representative?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.
What are the most commonly searched types of Representative jobs in Arizona? The most popular types of Representative jobs in Arizona are:
What are popular job titles related to Union Representative jobs in Arizona? For Union Representative jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Union Representative jobs in Arizona look for? The top searched job categories for Union Representative jobs in Arizona are:
What cities in Arizona are hiring for Union Representative jobs? Cities in Arizona with the most Union Representative job openings:
Union Representative jobs near you
Infographic showing various Union Representative job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $41,207 per year, or $19.8 per hour.

Member Experience Rep (Credit Union Call Center)- starts 9/14/26

Credit Union West

Glendale, AZ • On-site

$20 - $21.39/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 14th year in a row (2013-2026)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.

Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following:

  • Full-time employees receive 100% paid health, dental & vision insurance
  • Earn incentives up to 15%, depending on position
  • 401K plan with employer matching funds up to 5%
  • Profit Sharing
  • Tuition reimbursement
  • Gym membership reimbursement
  • Paid time off for holidays, vacation, and sick days
  • Credit Union West membership and discounts


Be part of our award-winning team!


This position will begin full time paid training at the work site, on 9/14/26.


POSITION SUMMARY

Enhances the quality of life for our members by embracing the organization’s mission and core values. This contact center position will provide an industry leading member service experience. Ensures prompt and accurate service while utilizing a needs-based referral approach that deepens member relationships, trust, and loyalty. This position supports member inquiries, requests, and concerns related to transactions, account information, account maintenance, and digital service channels.


ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Contact Center Activities – Efficiently and accurately supports a high volume of member phone calls in a courteous, helpful, and professional manner. Observe context and conversational cues and clues to identify product and service solutions to needs that are presented or emerging. Follows member verification procedures and asks questions to mitigate fraud. Responsible for meeting key metrics including service levels, abandon rates, wait times and member service/survey ratings.

• Digital Member Support - Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Establishes member relationships by ensuring responsiveness and regular follow up. Encourages members to adopt digital services.

• Sales and Service – Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Actively engages in open ended conversations with members to identify opportunities to offer the appropriate products and services to meet the members financial needs. Responsible for achieving referral objectives.

• Member Maintenance – Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance from digital channels as well as ground mail. Completes requests in a timely, professional, and skillful manner while ensuring all documentation is accurately stored within applicable credit union systems.

• Performs other duties as assigned.


QUALIFICATIONS & REQUIREMENTS


EDUCATION:

A high school diploma or G.E.D.


EXPERIENCE:

0-1 years of customer service experience, preferably in retail, call centers and/or financial services. Sales experience preferred.


SKILLS & COMPETENCIES

• Live the mission, vision, and core values of the credit union.

• Able to communicate effectively and tactfully with employees and members both orally and in writing.

• Demonstrate critical thinking and being self-reliant to better analyze and solve problems.

• Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.

• Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).

• Thorough knowledge and understanding of organization’s Employee Handbook and policies.

• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.