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Union Representative Jobs in Alberta (NOW HIRING)

Sound Credit Union

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building ...

SOUTHERN ENERGY CREDIT UNION

The Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This position ...

Sound Credit Union

Teller

Lynnwood, WA · On-site

$20 - $25/hr

Sound Credit Union is currently seeking a Teller / Member Service Representative to join the team at our Alderwood Branch . If you have a passion for helping others, possess a sense of curiosity ...

SHELL FEDERAL CREDIT UNION

Cross-sell Credit Union products and services based upon member needs. * Understand and comply with ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Union Representative information

What is a union representative?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.

What are some common challenges a union representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

Do union representatives get paid?

Yes, union representatives are typically paid employees who receive a salary or hourly wage for their work. Compensation varies depending on the union, industry, and experience, and some representatives may also receive benefits such as health insurance and retirement plans.

How do you become a union representative?

To become a union representative, individuals typically need to be members of the union and have experience or knowledge of the workplace. Many unions require candidates to demonstrate leadership skills, attend training sessions, and be elected or appointed by union members. Strong communication and understanding of labor laws are also important for the role.

How much do union representatives get paid?

Union representatives typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, location, and the union's size. Salaries can vary based on industry and whether the role is full-time or part-time, with some earning additional benefits such as health insurance and retirement plans.

What are the most commonly searched types of Representative jobs in Alberta?

The most popular types of Representative jobs in Alberta are:

What job categories do people searching Union Representative jobs in Alberta look for?

The top searched job categories for Union Representative jobs in Alberta are:

Union Representative jobs near you
Infographic showing various Union Representative job openings in Alberta as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution.

Call Center Representative

Sound Credit Union

Lynnwood, WA • On-site

$21.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Sound Credit Union rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

**$1,500 Sign-On Bonus!**

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation increases.

Your Compensation:  
Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $21.50 - $24.00 depending on previous experience and education. The full salary range is $21.50 – $26.50.This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on your first paycheck and $1,000 will be paid on the check following your 6-month anniversary.

Why Work with Us:
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career’s page! 

Your Benefits:

  • 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent’s premiums.
  • 401k match dollar for dollar up to 4% – plus an additional discretionary profit share. 
  • Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure. 
  • Up to 40 hours of employer paid Work/Life Balance time, awarded annually. 
  • 10 employer paid Federal Holidays every year.
  • Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November.
  • Up to $50/month gym/lifestyle reimbursement. 
  • Up to $5,000/year Tuition Assistance Program. 
  • Incentives for multilingual speakers. 
  • Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
  • Free and/or discounted banking services and loans.
  • Employee Charitable Matching Program. 
  • Free ORCA pass. 

What You’ll Do:
Responsibilities: 

  • As the first point of contact in our Call Center, you will assist our members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

Requirements:

  • One year experience in customer service required, preferably in a Call Center environment.
  • High School Diploma or equivalent required.

In addition:

  • Must be bondable.
  • Employer sponsorship to secure or maintain employment authorization not available.

Our Hours:  
To best serve our members, this position requires a schedule of Monday – Friday with shifts between 8:00 AM – 6:00 PM and rotating Saturdays 9:00 AM -1:00 PM, affording a day off during the week. In this role, you will work out of our Alderwood call center. In your role you may have the ability to combine in-person and remote work once fully trained.

About Sound Credit Union…  
Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at:https://www.soundcu.com/careers/ to apply.

The Future is in Our Hands…  
Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

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