1

Unified Communication Jobs (NOW HIRING)

Position Overview The Unified Communications Engineer serves as the senior technical expert for the ... Strong written and verbal communication skills, including the ability to draft clear technical ...

Manage and support enterprise Cisco Unified Communications Manager (CUCM) environments deployed ... Excellent communication and collaboration skills. * Active TS/SCI or Q/SCI clearance required.

Excellent communication and collaboration skills with the ability to work effectively across ... As our Unified Communications (UCaaS) Engineer, youll own the cloud communications ecosystem that ...

Showing results 41-60

Unified Communication information

See salary details

$10

$53

$74

How much do unified communication jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for unified communication in the United States is $53.34, according to ZipRecruiter salary data. Most workers in this role earn between $42.79 and $64.66 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in unified communication roles, and how can they be addressed?

One common challenge in Unified Communication (UC) roles is ensuring seamless integration and compatibility among diverse communication tools, such as VoIP, video conferencing, messaging platforms, and collaboration suites. This often requires strong troubleshooting skills and up-to-date technical knowledge. Additionally, professionals must balance security concerns with user accessibility, making it important to stay current with best practices and compliance standards. Effective collaboration with IT, network, and security teams is crucial for resolving issues quickly and maintaining optimal system performance.

What are the key skills and qualifications needed to thrive as a unified communication specialist, and why are they important?

To thrive as a Unified Communications Specialist, you need expertise in networking, VoIP technologies, and telecommunications, often backed by a degree in IT or related certifications like Microsoft Teams or Cisco Collaboration. Proficiency with platforms such as Microsoft Teams, Zoom, Cisco Webex, and experience in configuring unified messaging systems are typically required. Strong problem-solving abilities, communication skills, and adaptability help you address user needs and coordinate with IT teams effectively. These skills ensure seamless communication infrastructure, minimize downtime, and enhance organizational productivity.

What is a unified communication?

Unified Communication (UC) jobs involve managing and maintaining systems that integrate various communication methods within an organization, such as voice, video, messaging, and collaboration tools. Professionals in this field work with technologies like VoIP, video conferencing, instant messaging, and email platforms to ensure seamless communication and collaboration. They may be responsible for setting up, troubleshooting, and optimizing unified communication solutions to improve business efficiency and connectivity. Common job titles include UC Engineer, UC Architect, and UC Support Specialist.

What is the difference between Unified Communication vs Network Administrator?

AspectUnified CommunicationNetwork Administrator
Primary RoleIntegrating communication tools like voice, video, messaging, and conferencingManaging and maintaining computer networks and infrastructure
Required SkillsVoIP, collaboration platforms, network basics, troubleshootingNetwork protocols, security, hardware, and software management
Work EnvironmentIT departments, communication teams, tech supportData centers, corporate IT teams, network operations
CertificationsCCNA, CompTIA Network+, Cisco Collaboration certificationsCCNA, CompTIA Network+, Cisco CCNP

While both roles involve technical skills and network knowledge, Unified Communication specialists focus on integrating and managing communication tools, whereas Network Administrators oversee overall network infrastructure and security. Understanding these differences helps organizations assign the right expertise for their communication and network needs.

More about Unified Communication jobs

What cities are hiring for Unified Communication jobs?

Cities with the most Unified Communication job openings:

What states have the most Unified Communication jobs?

States with the most job openings for Unified Communication jobs include:

Infographic showing various Unified Communication job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $110,951 per year, or $53.3 per hour.

Unified Communications Engineer II

United Wholesale Mortgage

Pontiac, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

97th of 150 rated financial services


Job description

 

We have an exciting opportunity for a Unified Communications Engineer to join our team of experts and be involved in the rare opportunity to implement a new datacenter supporting all of United Wholesale Mortgage's operations. You will ensure the stable operation of our enterprise Cisco Unified Communications systems using a Plan, Build, Operate model.

WHAT YOU WILL BE DOING
  • Administration of Cisco Voice Applications and third party tools
  • Monitor communication server clusters to ensure peak performance
  • Troubleshoot, analyze, and resolve system outages and trouble tickets
  • Provide capacity, performance, uptime and security reporting
  • Maintain up-to-date documentation of system design, operation and procedure manuals
  • Assist with project implementations and other tasks
  • Participate in rotating on-call escalation coverage or emergency response
  • Provide in-person training and support to team members
  • Mentor other telecom team members
WHAT WE NEED FROM YOU

Must-Have:

  • 3+ years of experience in the administration of Cisco Unified Communication systems, specifically:
  • Cisco Unified Communications Manager
  • Cisco Unity Connection
  • Cisco Packaged Contact Center Enterprise (PCCE)
  • CUBE/Gateway troubleshooting experience
  • Experience supporting call recording applications
  • Vendor Relationship Management
  • Ability to communicate effectively with leadership, team members and clients
  • Experience working in ticketing systems (ServiceNow)
  • Comfortable in a fast-moving environment with ability to multitask and adapt, positive attitude and willingness to learn
  • Onsite, full-time attendance

Nice-To-Have:

  • Computer-related degree or equivalent experience, or CCNP Collaboration
  • Experience with VMware servers
  • e911 experience
  • Experience with scripting/API
  • Experience with Cisco Expressway/MRA, and Cisco Emergency Responder
  • Experience working with IT frameworks (Agile, ITIL)
  • Cisco IM&Presence
THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor cafe with Wi-Fi
DISCLAIMERAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.Employment Type: FULL_TIME

What United Wholesale Mortgage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom