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Unified Communication Jobs in Texas (NOW HIRING)

Bowhead

Unified Communications Engineer

TX · On-site

Overview Unified Communications Engineer (GAFB-2026-25909): Bowhead seeks to network with a Unified Communications Engineer for an upcoming proposal effort to support the operation, maintenance ...

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$68

How much do unified communication jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for unified communication in Texas is $49.70, according to ZipRecruiter salary data. Most workers in this role earn between $39.86 and $60.24 per hour, depending on experience, location, and employer.

What is a unified communication?

Unified Communication (UC) jobs involve managing and maintaining systems that integrate various communication methods within an organization, such as voice, video, messaging, and collaboration tools. Professionals in this field work with technologies like VoIP, video conferencing, instant messaging, and email platforms to ensure seamless communication and collaboration. They may be responsible for setting up, troubleshooting, and optimizing unified communication solutions to improve business efficiency and connectivity. Common job titles include UC Engineer, UC Architect, and UC Support Specialist.

What are the key skills and qualifications needed to thrive as a unified communication specialist, and why are they important?

To thrive as a Unified Communications Specialist, you need expertise in networking, VoIP technologies, and telecommunications, often backed by a degree in IT or related certifications like Microsoft Teams or Cisco Collaboration. Proficiency with platforms such as Microsoft Teams, Zoom, Cisco Webex, and experience in configuring unified messaging systems are typically required. Strong problem-solving abilities, communication skills, and adaptability help you address user needs and coordinate with IT teams effectively. These skills ensure seamless communication infrastructure, minimize downtime, and enhance organizational productivity.

What are some common challenges faced by professionals in unified communication roles, and how can they be addressed?

One common challenge in Unified Communication (UC) roles is ensuring seamless integration and compatibility among diverse communication tools, such as VoIP, video conferencing, messaging platforms, and collaboration suites. This often requires strong troubleshooting skills and up-to-date technical knowledge. Additionally, professionals must balance security concerns with user accessibility, making it important to stay current with best practices and compliance standards. Effective collaboration with IT, network, and security teams is crucial for resolving issues quickly and maintaining optimal system performance.

What is the difference between Unified Communication vs Network Administrator?

AspectUnified CommunicationNetwork Administrator
Primary RoleIntegrating communication tools like voice, video, messaging, and conferencingManaging and maintaining computer networks and infrastructure
Required SkillsVoIP, collaboration platforms, network basics, troubleshootingNetwork protocols, security, hardware, and software management
Work EnvironmentIT departments, communication teams, tech supportData centers, corporate IT teams, network operations
CertificationsCCNA, CompTIA Network+, Cisco Collaboration certificationsCCNA, CompTIA Network+, Cisco CCNP

While both roles involve technical skills and network knowledge, Unified Communication specialists focus on integrating and managing communication tools, whereas Network Administrators oversee overall network infrastructure and security. Understanding these differences helps organizations assign the right expertise for their communication and network needs.

What are popular job titles related to Unified Communication jobs in Texas?

For Unified Communication jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Unified Communication jobs in Texas look for?

The top searched job categories for Unified Communication jobs in Texas are:

What cities in Texas are hiring for Unified Communication jobs?

Cities in Texas with the most Unified Communication job openings:

Unified Communication jobs near you
Infographic showing various Unified Communication job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $103,368 per year, or $49.7 per hour.

Unified Communications Engineer

Goodfellow Air Force Base, TX

Bowhead
1 - 5K employees
Learn more about Bowheadexternal

Full-time

Posted 16 days ago

Job description

Overview

Unified Communications Engineer (GAFB-2026-25909): 

 

Bowhead seeks to network with a Unified Communications Engineer for an upcoming proposal effort to support the operation, maintenance, administration, and sustainment of an enterprise Cisco Unified Communications environment. The Unified Communications Engineer will provide advanced technical expertise across the Cisco collaboration infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE)/Session Border Controllers, Cisco Unity Connection, SIP trunks, voice gateways, call routing, dial plans, and associated voice services. The position will be responsible for maintaining system availability, performing complex troubleshooting and fault isolation, implementing configuration changes, and supporting the integration and sustainment of enterprise voice and collaboration services.

Responsibilities

Essential functions will include: 

  • Administer, operate, maintain, and troubleshoot Cisco Unified Communications Manager (CUCM) and associated unified communications infrastructure.
  • Configure and support Cisco Unified Border Element (CUBE)/Session Border Controller functionality, SIP trunks, voice gateways, and call routing.
  • Administer and maintain Cisco Unity Connection and associated voicemail services.
  • Configure and maintain dial plans, route patterns, translation patterns, calling search spaces, partitions, device pools, and other CUCM components.
  • Perform advanced troubleshooting and fault isolation for voice, signaling, call-routing, endpoint, gateway, and interoperability issues.
  • Analyze SIP signaling and call flows to identify and resolve complex voice service issues.
  • Perform system configuration changes, software upgrades, patches, backups, restores, and certificate management.
  • Configure and troubleshoot Cisco IP phones, analog gateways, and other voice endpoints and associated devices.
  • Support integration between CUCM, CUBE/SBCs, PSTN/carrier services, and other enterprise communications systems.
  • Monitor system performance, availability, capacity, and alarms and take corrective action as required.
  • Maintain accurate system configurations, diagrams, inventories, technical documentation, and change records.
  • Support incident response and restoration of unified communications services during outages and other service-impacting events.
  • Coordinate with network, cybersecurity, carrier, vendor, and customer personnel to resolve technical issues and implement system changes.
  • Ensure unified communications systems are maintained in accordance with applicable DoD cybersecurity, security, configuration management, and technical requirements.
  • Provide technical guidance and assistance to telecommunications technicians and other support personnel as required.
  • Perform other duties as assigned in support of telecommunications and unified communications operations.
  • Other duties as assigned
Qualifications
  • Education (a High School diploma or GED is required at a minimum for Bowhead)
    • Bachelor's degree in Information Technology, Computer Science, Telecommunications, Engineering, or a related technical field preferred.
    • Additional relevant experience, technical training, and industry certifications may be considered in lieu of a degree.
  • Years of experience
    • Five (5) or more years of professional experience supporting enterprise telecommunications or unified communications environments.
    • Three (3) or more years of hands-on experience administering, maintaining, and troubleshooting Cisco Unified Communications Manager (CUCM) and associated Cisco collaboration technologies.
    • Demonstrated experience with CUBE/Session Border Controllers, SIP, voice gateways, dial plans, call routing, and advanced voice troubleshooting.
  • Required skills or certifications
    • Cisco Certified Network Associate (CCNA) certification required. Cisco Certified Network Professional (CCNP) Collaboration preferred. 
    • CompTIA Security+ CE certification or other DoD 8140-compliant certification appropriate to the position required.
    • Strong working knowledge of Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Border Element (CUBE)/Session Border Controller technologies.
    • Demonstrated experience configuring and troubleshooting SIP trunks, voice gateways, dial plans, call routing, and Cisco IP endpoints.
    • Strong understanding of VoIP technologies and protocols, including SIP, RTP, TCP/IP, QoS, and associated network services.
    • Ability to analyze SIP signaling and call flows and perform advanced troubleshooting of complex voice and unified communications issues.
    • Working knowledge of system upgrades, patching, backups, certificate management, and configuration management.
    • Ability to develop and maintain technical documentation, system diagrams, configuration records, and troubleshooting procedures.
    • Ability to work independently and coordinate effectively with network, cybersecurity, vendor, and customer technical personnel.
  • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
  • Ability to communicate effectively with all levels of employees and outside contacts
  • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

  • Must be able to lift up to 50 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Public Trust level.  US Citizenship is a requirement for Public Trust clearance at this location.

Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

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Employment Type: FULL_TIME

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