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Unified Communication Jobs in Georgia (NOW HIRING)

TEKsystems

Cisco Voice Engineer

Atlanta, GA

$50 - $57/hr

Engineer, maintain, and support Cisco Unified Communications platforms across an enterprise environment. * Resolve Cisco UC Manager 11.x issues through research, installation, customization, network ...

New

TEKsystems

Cisco Voice Engineer

Atlanta, GA

$50 - $57/hr

Engineer, maintain, and support Cisco Unified Communications platforms across an enterprise environment. * Resolve Cisco UC Manager 11.x issues through research, installation, customization, network ...

New

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All JobsUnified Communication JobsUnified Communication Jobs in Georgia

Unified Communication information

See Georgia salary details

$8

$45

$62

How much do unified communication jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for unified communication in Georgia is $45.04, according to ZipRecruiter salary data. Most workers in this role earn between $36.15 and $54.62 per hour, depending on experience, location, and employer.

What is a unified communication?

Unified Communication (UC) jobs involve managing and maintaining systems that integrate various communication methods within an organization, such as voice, video, messaging, and collaboration tools. Professionals in this field work with technologies like VoIP, video conferencing, instant messaging, and email platforms to ensure seamless communication and collaboration. They may be responsible for setting up, troubleshooting, and optimizing unified communication solutions to improve business efficiency and connectivity. Common job titles include UC Engineer, UC Architect, and UC Support Specialist.

What are the key skills and qualifications needed to thrive as a unified communication specialist, and why are they important?

To thrive as a Unified Communications Specialist, you need expertise in networking, VoIP technologies, and telecommunications, often backed by a degree in IT or related certifications like Microsoft Teams or Cisco Collaboration. Proficiency with platforms such as Microsoft Teams, Zoom, Cisco Webex, and experience in configuring unified messaging systems are typically required. Strong problem-solving abilities, communication skills, and adaptability help you address user needs and coordinate with IT teams effectively. These skills ensure seamless communication infrastructure, minimize downtime, and enhance organizational productivity.

What are some common challenges faced by professionals in unified communication roles, and how can they be addressed?

One common challenge in Unified Communication (UC) roles is ensuring seamless integration and compatibility among diverse communication tools, such as VoIP, video conferencing, messaging platforms, and collaboration suites. This often requires strong troubleshooting skills and up-to-date technical knowledge. Additionally, professionals must balance security concerns with user accessibility, making it important to stay current with best practices and compliance standards. Effective collaboration with IT, network, and security teams is crucial for resolving issues quickly and maintaining optimal system performance.

What is the difference between Unified Communication vs Network Administrator?

AspectUnified CommunicationNetwork Administrator
Primary RoleIntegrating communication tools like voice, video, messaging, and conferencingManaging and maintaining computer networks and infrastructure
Required SkillsVoIP, collaboration platforms, network basics, troubleshootingNetwork protocols, security, hardware, and software management
Work EnvironmentIT departments, communication teams, tech supportData centers, corporate IT teams, network operations
CertificationsCCNA, CompTIA Network+, Cisco Collaboration certificationsCCNA, CompTIA Network+, Cisco CCNP

While both roles involve technical skills and network knowledge, Unified Communication specialists focus on integrating and managing communication tools, whereas Network Administrators oversee overall network infrastructure and security. Understanding these differences helps organizations assign the right expertise for their communication and network needs.

What are popular job titles related to Unified Communication jobs in Georgia?

For Unified Communication jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Unified Communication jobs in Georgia look for?

The top searched job categories for Unified Communication jobs in Georgia are:

What cities in Georgia are hiring for Unified Communication jobs?

Cities in Georgia with the most Unified Communication job openings:

Unified Communication jobs near you
Infographic showing various Unified Communication job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $93,685 per year, or $45 per hour.

Unified Communications (UC) Operator

Leader Communications Inc

Columbus, GA • On-site

Full-time

Re-posted 10 days ago

Job description


This position comes with a $1000 sign-on bonus. 

Position Summary

The Unified Communications (UC) Operator will be responsible for the administration and support to ensure continuous voice, video, data communication systems and services, including telephone system, collaboration systems, video conferencing, desktop softphones, and voicemail systems; installs, maintains, and provides technical and service support to voice and data telecommunications systems, including cabling and fiber optic networks; coordinates, prioritizes, and performs telephone system and equipment repair. Identifies unified communication infrastructure system needs; and oversees the installation and integration of existing and new communications hardware and software. 


Individual must be able to attain and maintain a valid US Government Secret security clearance is to be retained in the position.

Duties & Responsibilities

  • Maintains telecommunications equipment to include VoIP and network systems; perform configuration, updates, troubleshooting, monitoring, and maintenance in compliance with security and organizational policies and procedures
  • Administers the voice, trunked radio, and video-teleconferencing portions of the Unified Communications (UC) System.
  • Supports customer telephone and infrastructure requirements
  • Manages and maintains the Call Managers, Gatekeepers and Gateway equipment on all networks.
  • Installs, maintains, troubleshoots, and fine-tune VoIP phone instruments; and operate and maintain Integrated Access Devices (IAD) supporting analog phones connected into the Voice Over Internet Protocol/Voice Over Secure Internet Protocol (VoIP/VoSIP) Call Manager.
  • Exercises system backups to ensure expedient restoration of the database for the respective network equipment.
  • Performs function tests of systems components and software products to identify and resolve technical problems, analyze system malfunctions, implement necessary corrective actions, and provide ongoing support for the resolution of complex problems and operating malfunctions.
  • Provides dial tone service (voice, data, IP) on government property to connect to any location worldwide.
  • Provides Dual Tone Multi-Frequency (DTMF) type telephones
  • Operates and maintains, Voice over Secure Internet Protocol (VoSIP) telephone and Unified Capabilities (UC) service
  • Provides telephone moves, adds, and changes for MCA/SRM/Projects other than construction
  • Provides local touch labor (troubleshooting, repairing, changing cable pairs, etc.)
  • Operates, maintain digital, Voice over Secure Internet Protocol (VoSIP) telephone and UC service
  • Resolves Service Requests and User Incidents through remote administration actions (troubleshooting, repairing) that do not require touch labor
  • Operate and maintain the VoIP Local Session Controller for the installation infrastructure
  • Configure and install digital, Voice over Secure Internet Protocol (VoSIP) telephone and UC service
  • Provides voice messaging transmission, reception, and voice message storage 24 hours-per-day except for periodic maintenance downtime, accessible anywhere and anytime. Each IVMS shall be interoperable with DSN
  • Provides an IVMS service with interaction with DTMF signaling
  • Provides user security via pin/password management
  • Provides call answering with personal greeting
  • Provides a call transfer and an escape feature. (If capability currently exists, the service is provided as Baseline
  • Customer pays for establishing upgrading or expanding service)
  • Installs phones in automatic call distribution (ACD) call group and set up switch programming/features
  • Provides local touch labor for troubleshooting and repair of mission related tasks


This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • Bachelor’s degree in a Telecommunications or IT-related field
  • Minimal 5 years of experience in a Telecommunications or IT environment.
  • DoD 8570 IAT Level II certification: CompTIA Security+ ce or higher is required
  • SECURITY CLEARANCE REQUIREMENTS: Must possess an active Department of Defense (DoD) Secret Security Clearance
  • U.S. citizenship is required to hold a DoD clearance

Skill & Certification Requirements

  • IAT Level II or Equivalent CompTIA Security+ required
  • SIP trunking and VoIP troubleshooting
  • VoIP Call Manager
  • Integrated Access Devices (IAD)
  • Telecommunications equipment configuration, updates, troubleshooting and monitoring
  • Must possess excellent written and verbal communication skills
  • Position requires sitting for long periods of time. (Sedentary Work)
  • Most duties require extended use of a keyboard and computer monitor
  • Extended Telephone Use
  • May require lifting of 20-50 lbs
  • LCI is an Equal Opportunity Employer/Veterans/ Disabled


If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position, please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.

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