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Underwriting Service Representative Jobs (NOW HIRING)

Louisiana Restaurant Association

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Insurance Customer Service Representative

New Orleans, LA · On-site

$22 - $24/hr

... Representative (CSR) to serve as the primary point of contact for members of the Workers ... This position supports the Underwriting and LRA Membership teams by managing policy service ...

Best Deal Insurance Agency

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Customer Service Representative Insurance

South Gate, CA · On-site

$18 - $22/hr (+ commission)

The CSR serves as a primary point of contact for existing customers and collaborates closely with ... policy servicing and underwriting requirements. · Identify potential coverage gaps or sales ...

MPIUA

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Customer Service Representative I

Boston, MA · On-site

$52K - $79K/yr

Massachusetts Property Insurance Underwriting Association is looking for a Customer Service Representative to join our Underwriting Department. This position reports to the Customer Services ...

Hays

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Job Title: CSR Location: Tampa, FL -Hybrid Position Overview We are seeking a highly organized ... Work collaboratively with internal teams, including sales, marketing, underwriting, billing ...

NAPAA

Customer Service Rep

PA · On-site

$15/hr

Busy insurance agency seeks part time customer service rep for insurance and notary/tags business ... Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what ...

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Underwriting Service Representative information

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$18

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How much do underwriting service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for underwriting service representative in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $21.63 per hour, depending on experience, location, and employer.

What does an underwriting service representative do?

An Underwriting Service Representative assists underwriters by gathering and reviewing information needed to evaluate insurance applications. They handle administrative tasks such as data entry, document management, and communicating with agents or clients to obtain missing details. Their work ensures that policies are processed efficiently and accurately, supporting the overall underwriting process. This role is crucial for maintaining smooth operations within insurance companies and helping underwriters make informed decisions.

What are the key skills and qualifications needed to thrive as an underwriting service representative, and why are they important?

To thrive as an Underwriting Service Representative, you need strong analytical skills, attention to detail, and a solid understanding of insurance principles, typically supported by a high school diploma or associate degree. Familiarity with insurance management systems, document processing tools, and sometimes certifications like AINS or CPCU are common in this role. Excellent communication, organizational abilities, and customer service skills help you excel when liaising between clients, agents, and underwriters. These skills are vital to ensure accuracy, efficiency, and outstanding client service in supporting the underwriting process.

What are some common challenges faced by underwriting service representatives, and how can they be addressed?

Underwriting Service Representatives often encounter challenges such as managing high volumes of policy applications, ensuring accuracy under tight deadlines, and effectively communicating with both underwriters and clients. Balancing administrative tasks with the need to quickly resolve discrepancies can be demanding. Developing strong organizational skills, attention to detail, and maintaining open lines of communication with team members can help address these challenges and contribute to a smoother workflow.

What is the difference between Underwriting Service Representative vs Claims Processor?

AspectUnderwriting Service RepresentativeClaims Processor
CredentialsTypically requires insurance-related certifications or licensesOften requires claims processing certifications or relevant experience
Work EnvironmentOffice setting, interacting with underwriters and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, underwriting departmentsInsurance companies, claims departments
Search & Comparison IntentUnderstanding roles in insurance underwriting and serviceDifferences between claims processing roles

The Underwriting Service Representative focuses on supporting the underwriting process, assessing risk, and maintaining client relationships. In contrast, a Claims Processor handles the review and settlement of insurance claims. Both roles are essential in the insurance industry, often requiring similar certifications and working within the same environment, but they serve different functions in the insurance lifecycle.

Can I become an underwriting service representative with no experience?

Underwriting Service Representatives typically need some knowledge of insurance policies and strong attention to detail, but many entry-level positions are available for candidates without prior experience. Employers often provide on-the-job training and may require basic skills in customer service, data entry, or computer software. Certifications or coursework in insurance or risk assessment can improve prospects but are not always mandatory for entry-level roles.

Is it hard to get a job in underwriting?

Getting a job as an underwriting service representative can be competitive, often requiring relevant education, such as a degree in finance or related fields, and strong analytical skills. Experience with insurance policies, attention to detail, and familiarity with underwriting software can improve chances of employment, but entry-level positions are available for those with the right qualifications.
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Underwriting Service Representative jobs near you
Infographic showing various Underwriting Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,999 per year, or $21.2 per hour.

Marketing Service Representative

Health Care Service Corporation

Chicago, IL • Hybrid

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryJob Description Summary
This position is responsible for supporting Sales Representatives or Account Management personnel in the prospecting, acquiring, or renewing business. Duties vary based on market and type of role supporting and may include any of the following: Processing quotes and coordinating with underwriting, building relationships with customer representatives/brokers, researching and coordinating the resolution of customer issues/inquiries, preparing and analyzing reports, preparing or implementing new accounts or renewals with minimal travel to customer sites.
NOTE: this role is hybrid/flex and requires in-office visibility three days per week, working from home the other two days; relocation is NOT available and sponsorship will NOT be extended either now or in the future.
Job Responsibilities
oSupport Sales or Account Management personnel to assist in prospecting, acquiring or renewing business for medical and ancillary products.
oIntake and process new business quotes while coordinating with Account Management and Underwriting teams.
oMay conduct research for prospective business.
oResearch inquiries received from customers, brokers, or company representatives and relay information to Sales or Account Management personnel or respond directly to customer or company representative.
oManage communication campaigns with the sales team and clients to ensure timely deployment of messaging.
oCultivate cross-functional relationships to promote and amplify the experience for Clients and Business Partners.
oEvaluate all inquiries from internal/external business partners, clients, management, and co-workers to determine best course of action in next steps to resolve inquiry in a timely and professional manner. This includes but does not limit to the following areas: claim processing, data interpretation issues, Reporting, Sales Campaigns, Portal Access, Contracts, Products, and other service issues timely.
oMay coordinate meetings.
oGather data, create and/or maintain databases.
oPrepare documentation for prospective or existing customers and review forms received for completeness.
oDevelop relationships with customer representatives.
oMay include some travel.
oCommunicate and interact effectively and professionally with co-workers, management, customers, etc.
oComply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
oMaintain complete confidentiality of company business.
oMaintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.
Job Requirements
oBachelor's Degree and one (1) year of experience in health insurance/healthcare field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in healthcare management in a marketing service representative role OR 5 years of experience in sales/marketing or healthcare management/claims/provider service experience involving processing or coordination of services for health care clients.
oMust have State Insurance License(s) in L&H or obtain State Insurance License(s) in L&H within required time frame per state regulations.
oStrong organizational and decision-making skills with excellent written and verbal communications skills including telephone skills.
oAbility to interact professionally with both internal and external contacts.
oProficient in Microsoft Excel, Word, PowerPoint and Access.
Preferred Job Requirements
oHealth insurance/healthcare industry experience.
oSalesforce CRM

  • Bachelor's Degree and one (1) year of experience in health insurance/healthcare field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in healthcare management in a marketing service representative role OR 5 years of experience in sales/marketing or healthcare management/claims/provider service experience involving processing or coordination of services for health care clients.

  • Must have State Insurance License(s) in L&H or obtain State Insurance License(s) in L&H within required time frame per state regulations.

  • Strong organizational and decision-making skills with excellent written and verbal communications skills including telephone skills.

  • Ability to interact professionally with both internal and external contacts.

  • Proficient in Microsoft Excel, Word, PowerPoint and Access.

Preferred Job Requirements

  • Health insurance/healthcare industry experience.

  • Salesforce CRM

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$41,700.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location.

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