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Underwriting Service Representative Jobs (NOW HIRING)

Tropolis Insurance

$59 - $72/hr

... R offers underwriting, account servicing, and administrative support for wholesale commercial accounts. This role reports directly to the President of Programs & Brokerage. Full Title: Assistant ...

Applied Underwriters

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

United Risk is a global property and casualty insurance underwriting and distribution platform with ... We are seeking a detail-oriented Customer Service Representative for our Commercial Auto team to ...

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How much do underwriting service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for underwriting service representative in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $21.63 per hour, depending on experience, location, and employer.

What does an underwriting service representative do?

An Underwriting Service Representative assists underwriters by gathering and reviewing information needed to evaluate insurance applications. They handle administrative tasks such as data entry, document management, and communicating with agents or clients to obtain missing details. Their work ensures that policies are processed efficiently and accurately, supporting the overall underwriting process. This role is crucial for maintaining smooth operations within insurance companies and helping underwriters make informed decisions.

What are the key skills and qualifications needed to thrive as an underwriting service representative, and why are they important?

To thrive as an Underwriting Service Representative, you need strong analytical skills, attention to detail, and a solid understanding of insurance principles, typically supported by a high school diploma or associate degree. Familiarity with insurance management systems, document processing tools, and sometimes certifications like AINS or CPCU are common in this role. Excellent communication, organizational abilities, and customer service skills help you excel when liaising between clients, agents, and underwriters. These skills are vital to ensure accuracy, efficiency, and outstanding client service in supporting the underwriting process.

What are some common challenges faced by underwriting service representatives, and how can they be addressed?

Underwriting Service Representatives often encounter challenges such as managing high volumes of policy applications, ensuring accuracy under tight deadlines, and effectively communicating with both underwriters and clients. Balancing administrative tasks with the need to quickly resolve discrepancies can be demanding. Developing strong organizational skills, attention to detail, and maintaining open lines of communication with team members can help address these challenges and contribute to a smoother workflow.

What is the difference between Underwriting Service Representative vs Claims Processor?

AspectUnderwriting Service RepresentativeClaims Processor
CredentialsTypically requires insurance-related certifications or licensesOften requires claims processing certifications or relevant experience
Work EnvironmentOffice setting, interacting with underwriters and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, underwriting departmentsInsurance companies, claims departments
Search & Comparison IntentUnderstanding roles in insurance underwriting and serviceDifferences between claims processing roles

The Underwriting Service Representative focuses on supporting the underwriting process, assessing risk, and maintaining client relationships. In contrast, a Claims Processor handles the review and settlement of insurance claims. Both roles are essential in the insurance industry, often requiring similar certifications and working within the same environment, but they serve different functions in the insurance lifecycle.

Can I become an underwriting service representative with no experience?

Underwriting Service Representatives typically need some knowledge of insurance policies and strong attention to detail, but many entry-level positions are available for candidates without prior experience. Employers often provide on-the-job training and may require basic skills in customer service, data entry, or computer software. Certifications or coursework in insurance or risk assessment can improve prospects but are not always mandatory for entry-level roles.

Is it hard to get a job in underwriting?

Getting a job as an underwriting service representative can be competitive, often requiring relevant education, such as a degree in finance or related fields, and strong analytical skills. Experience with insurance policies, attention to detail, and familiarity with underwriting software can improve chances of employment, but entry-level positions are available for those with the right qualifications.
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Underwriting Service Representative jobs near you
Infographic showing various Underwriting Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,999 per year, or $21.2 per hour.

Underwriting Division Manager - Genesis

General Re Corporation

Stamford, CT • On-site

Full-time

Posted 20 days ago

Job description

The Genesis Underwriting DM will manage our public entity and education business as well as identify and lead the underwriting and pricing of new opportunities. The Genesis Underwriting DM will report to the CEO of Genesis and GenStar and work closely with our Underwriting Service Division (USD), which is led by our Chief Underwriting Officer, and which provides underwriting, actuarial, contracts and regulatory support for the underwriting divisions, including Genesis. The Genesis Underwriting DM will have overall P&L responsibility for this business segment. 

Key Responsibilities:

  • Manage the Genesis team of underwriters
  • Advance Genesis as a thought leader in the Public Entity and Education space
  • Represent Genesis at internal and external conferences
  • Business planning including setting underwriting strategy and goals to ensure long-term success and profitability of Genesis
  • Coordinate and work closely with senior management, claims, USD, and related business services
  • Attract and develop a high preforming team   
  • Develop and nurture new and established relationships with retail and wholesale brokers, reinsurance intermediaries, and clients  

Skills:

 

  • Expertise in large and complex casualty insurance and reinsurance underwriting and pricing concepts and methodologies
  • Team building and talent development
  • Ability to influence internal and external stakeholders
  • Capacity to lead a team and foster a sense of unity and collaboration
  • Exemplary interpersonal and critical thinking skills
  • Strong verbal and written communication skills
  • Strong quantitative and analytical aptitude

Apply