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Um Jobs in Michigan (NOW HIRING)

Director of Utilization Management

Troy, MI ยท On-site +1

$160K - $160K/yr

Integra's Utilization Management (UM) division is looking for an experienced individual to direct the clinical and non-clinical utilization management teams for a managed care organization. This ...

Essential Functions The Access-UM Manager position is a program and administrative management position providing operational oversight and direction for behavioral health services utilization across ...

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Um information

See Michigan salary details

$34K

$78K

$142.1K

How much do um jobs pay per year?

As of Aug 23, 2026, the average yearly pay for um in Michigan is $77,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $91,100.00 per year, depending on experience, location, and employer.

What is an Um?

It appears that 'Um' is not a recognized job title in any standard industry or profession. If you are referring to a specific job or role, please provide more context or clarify the job title. There are no established roles or responsibilities associated with 'Um' as a job title.

What are the key skills and qualifications needed to thrive as an Um, and why are they important?

I'm sorry, but 'Um' is not a recognized real-world professional occupation, so I cannot provide an answer.

What is the difference between Um vs Customer Service Representative?

AspectUmCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; communication skills
Work EnvironmentCall centers, technical support settingsRetail, call centers, online support
Industry UsageTech, telecommunications, ITRetail, hospitality, telecom
Common Search IntentTechnical support, troubleshootingCustomer inquiries, issue resolution

Um typically refers to roles focused on technical support or specialized assistance, often requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support across various industries. While both roles involve communication, Um roles are more technical, whereas Customer Service Representatives focus on customer relations and problem-solving.

What are the most commonly searched types of Um jobs in Michigan?

The most popular types of Um jobs in Michigan are:

What are popular job titles related to Um jobs in Michigan?

For Um jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Um jobs?

Cities in Michigan with the most Um job openings:

Infographic showing various Um job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $77,993 per year, or $37.5 per hour.

Patient Services Representative - UM Health Partners Float Pool * General Interest

UM Health-West

Wyoming, MI โ€ข On-site

$16 - $20.25/hr

Other

Re-posted 18 days ago


Job description

Patient Services Representative - UM Health Partners Float Pool

This is not a posting for a direct open position, but rather a general interest application to work in our UM Health Partners float pool.

The nature of the UM Health Partners Float Pool department is to support various locations within the UM Health Partners offices. Team members will be trained and learn different processes and preferences based on providers, specialties, and locations. Team members are required to work at different locations and are typically scheduled within a 30-miles radius of their home; however, that is not a guarantee as employees are assigned based on the staffing needs. Travel to multiple locations can occur in a week and there are some occasions when a team member could move from one site to another in the same day. The UM Health Partners Float Pool does their best to break locations into the following regions: North: Rockford, Cedar Springs, Comstock Park, Beltline, and Health Park East South: Caledonia, Wayland, Lowell, and Hospital East: Beltline, Lowell, Rockford, Hospital, and Health Park East West: Hudsonville, Jenison, Grandville, Allendale, Hospital, and Southwest (Wyoming)

General Summary

Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service, patient registration, handling incoming and outgoing calls, scheduling appointments and assisting patients with forms. In addition, the Patient Service Representative must be highly organized and have excellent interpersonal skills. This position operates in a fast pace environment and is considered a crucial link between the patient and care team.

Requirements
  • High school education or equivalent
  • Prior administrative or clerical experience in a clinical setting preferred
  • Knowledge of medical terminology and coding preferred
  • Excellent customer service and interpersonal skills; demonstrated ability to work with diverse groups of people
  • Well developed verbal and written communication skills
  • Strong telephone skills and etiquette
  • Knowledge of basic math and office procedures
  • Ability to work under pressure with minimal supervision
  • Proven flexibility and willingness to handle a variety of tasks
  • Basic computer knowledge and skills
  • Experience with computer data entry and strong typing skills
Essential Functions and Responsibilities
  • Welcomes and greets all patients and visitors, in person or over the phone.
  • Answers and directs all incoming calls.
  • Takes complete and accurate patient messages that need to be relayed to the care team.
  • Schedules patient appointments and handles inquires.
  • Collaborates with the care team to maintain and improve patient care and service.
  • Registers patients according to established protocols and manages assigned work queues.
  • Assists patients in completing all necessary forms and documentation.
  • Ensures accurate billing information for patients.
  • Maintains patient correspondence and follow-up calls.
  • Collects payment and reconciles cash draw.
  • Ensures reception area, office files and front desk are well maintained.
  • Maintains patient privacy and confidentiality.
  • Performs other clerical duties as assigned.

Category: Admin & Clerical, Customer Service, Health Care