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Bright Horizons

Child Care Teacher-UIHC

Iowa City, IA · On-site

$15.85 - $19.05/hr

Child Care Teacher Grow your teaching career at Bright Horizons , where you can make a meaningful impact on children's lives every day. Learn from early education experts while having the opportunity ...

Bright Horizons

Child Care Teacher-UIHC

Iowa City, IA · On-site

$15.85 - $21.35/hr

Grow your teaching career with Bright Horizons , where you can make a meaningful impact on children's lives every day. Learn from early education experts while having the opportunity to pursue a CDA ...

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How much do uihc jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for uihc in the United States is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $25.24 per hour, depending on experience, location, and employer.

What is UIHC?

UIHC stands for University of Iowa Hospitals & Clinics. It is a comprehensive academic medical center located in Iowa City, Iowa, offering a wide range of healthcare services, teaching, and research. UIHC is recognized for its high-quality patient care, innovative medical research, and educational programs for future healthcare professionals. It serves patients from across Iowa and the surrounding region, providing both primary and specialized care. The institution is affiliated with the University of Iowa and serves as a teaching hospital for the university's Carver College of Medicine.

What are the key skills and qualifications needed to thrive at the University of Iowa Hospitals & Clinics (UIHC), and why are they important?

To thrive at UIHC, professionals typically need relevant qualifications in their medical or healthcare field, such as licensure, certifications, or clinical degrees. Familiarity with hospital information systems, electronic health records (EHRs), and specialized medical equipment is often required. Strong interpersonal communication, teamwork, and adaptability are crucial soft skills for delivering patient-centered care in a collaborative environment. These skills and qualifications enable high-quality healthcare delivery, ensure patient safety, and support effective collaboration within a large academic medical center.

What are some common challenges new employees face when starting a role at UIHC, and how can they be addressed?

New employees at the University of Iowa Hospitals & Clinics (UIHC) often encounter challenges such as adjusting to a large and dynamic healthcare environment, learning complex systems and protocols, and adapting to multidisciplinary team structures. To address these challenges, UIHC provides comprehensive onboarding, mentorship programs, and ongoing training. Engaging with team members, asking questions, and utilizing available resources can help new employees quickly acclimate and thrive in their roles.

What is the difference between Uihc vs Medical Assistant?

AspectUihcMedical Assistant
CredentialsVaries by role, often requires specific certifications or training programsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often preferred
Work EnvironmentHospitals, clinics, outpatient facilities within Uihc systemDoctors' offices, clinics, outpatient settings
Employer & IndustryUniversity of Illinois Hospital & Health Sciences System, healthcare industryVarious healthcare providers, clinics, outpatient centers
Common Search & ComparisonUihc vs Medical Assistant

Uihc roles often involve working within a hospital setting with specialized responsibilities, while Medical Assistants typically support physicians in outpatient clinics. Both roles require healthcare certifications, but Uihc positions may demand more advanced training depending on the specific job.

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Uihc jobs near you
Infographic showing various Uihc job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $52,502 per year, or $25.2 per hour.

Clerk III - Information Desk

University of Iowa

Iowa City, IA • On-site

$18/hr

Other

Posted 14 days ago

University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

460th of 618 rated colleges and universities

Job description


Clerk III - Information Desk
Posting ID
161181
Department
Guest Services/UIHC
Jobcode
Clerk III
Working Title
Clerk III - Information Desk
Details

Iowa Health Care Department of Guest Services is seeking a Clerk III. Under general supervision and demonstrating exceptional customer service, welcomes and greets patients and guests to UI Hospitals and Clinics, at the Main Information Desk. Provides directions and information on hospital services and amenities on the telephone and in person in compliance with hospital policies. Conducts same as cash transactions and implements service recovery as necessary.

1.Provide excellent customer service to patients, families, guests, and staff, maintaining a positive and professional attitude at all times.

2. Utilizing excellent communication skills, provide information, directions, and assistance for patients and guests on the telephone and in person.

3. Provide service recovery when needed, assessing the situation, and ensuring service excellence initiatives are met.

4. Answer phone calls and provide appropriate responses, following customer service standards. Make and transfer phone calls to appropriate parties when necessary.

5. Respect dignity and privacy of all patients and guests, carefully observing privacy encounter directives.

6. Maintain confidentiality in accordance with UIHC and HIPAA guidelines

7. Provide wheelchair assistance when needed, promoting safety. Arrange patient and guest transport requests via the transport module in Epic.

8. Accurately coordinate deliveries to the desk, logging items and contacting appropriate departments in a timely manner, following proper protocols.

9. Maintain, record, and monitor Lost and Found items, utilizing the databases. Field inquiries, research items, and contact owners.

10. Comply with UIHC and Guest Services cash handling policies and procedures.

11. Provide information on all parking options.

12. Process valet transactions utilizing the CVPS electronic valet system and appropriate cash register functions.

13. Skillfully navigate computer software including Epic, CVPS (for valet), for Lost & Found program, Microsoft Office, MICROS (for the cash register) and operate office equipment.

14. Have a working knowledge of Rossi Guest House Lodging Program (UIHC), Valet and Patient Transport operations, and Concierge Services operations with possible cross-training to cover those areas.

15. Follow all safety protocols, and have conversations regarding visitor guidelines when necessary.

16. Provide guidance for inquiries related to medical records, billing and other departments as needed. Coordinate incoming/outgoing medical records and requests.

17. Arrange interpreters when needed, utilizing the Globo iPad technology.

18. Complete required compliances and training.

19. Serve as dispatcher for patient transports, fielding phone calls and requests and managing Transport Command Center within EPIC.

20. Maintain professional work ethic while working independently or with a team.

21. Maintain a neat and clean work environment.

22. Perform other projects and duties as assigned.

Hours Varied to be Scheduled:

  • 0600-2000 Monday - Friday & 0700-1800 Weekends

Hourly Rate of Pay:

  • $18.00/hr

QUALIFICATIONS: Ability to demonstrate exceptional service excellence with every patient and guest in a fast-paced environment. Must have good communication skills, pay attention to detail and be able to prioritize multiple tasks. In person and on the telephone, must be able to demonstrate a professional presence. Skill in using computer software and operating basic office equipment is required. Must be able to sit or stand for long periods of time.

Contact
JOSEPH P BEEBE
Phone: 319-384-9991
Email: anisha-kamal@uiowa.edu
Application Instructions
Please send a copy of your resume to anisha-kamal@uiowa.edu with available work schedule and desired hours to work per week.
Ad Start Date
07/28/2026
Ad End Date
08/31/2026

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