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Ucsd Epic Jobs (NOW HIRING)

UC San Diego

Sr. Nursing Aide - Neuro ICU

San Diego, CA · On-site

$26.53 - $33.01/hr

EPIC, UCSD Paging & Scheduling Systems. * Knowledge of medical terminology. * Bilingual: Spanish/English. SPECIAL CONDITIONS * Must be able to work various hours and locations based on business needs.

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Ucsd Epic information

What is the difference between Ucsd Epic vs Ucsd Medical Assistant?

AspectUcsd EpicUcsd Medical Assistant
CredentialsEpic certification, healthcare IT knowledgeCPR certification, medical assisting diploma
Work EnvironmentHealthcare IT departments, clinical settingsClinics, outpatient departments
Employer & IndustryHealthcare providers using Epic EMRHospitals, clinics within UCSD

Ucsd Epic professionals focus on implementing and maintaining the Epic electronic health record system, requiring IT and certification skills. Ucsd Medical Assistants provide direct patient care in clinical settings, with a focus on administrative and basic clinical tasks. Both roles are essential in healthcare but differ in responsibilities, credentials, and work environment.

What job categories do people searching Ucsd Epic jobs look for?

The top searched job categories for Ucsd Epic jobs are:

Ucsd Epic jobs near you
Infographic showing various Ucsd Epic job openings in the United States as of August 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 69% Full Time, 10% Part Time, and 17% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Front Desk/Call Center Specialist - Float Team

University of California

San Diego, CA • On-site

$29.15 - $36.24/hr

Other

Re-posted 15 days ago

University Of California rating

8.5

Company rating: 8.5 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

79th of 619 rated colleges and universities

Job description

UCSD Layoff from Career Appointment: Apply by 08/06/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under supervision, the Front Desk/Call Center Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. Operate CRT to gain and input information. Other related duties as assigned.

Interviews patients via telephone to obtain demographic and financial information necessary to secure patient account. Verifies insurance eligibility for outpatient services on all Third-Party Payers by utilizing various automated eligibility systems. Operates EPIC system to gain and input information; in addition, responsible for clearly and effectively relaying medical messages to patient/clinic staff. Advises patient of clinic deposit requirements based upon UCSD Medical Group Financial Policy. Other related duties as assigned, that could include ambulatory float assignments front desk and call center.

MINIMUM QUALIFICATIONS
  • Three (3) years of customer service experience.
  • Experience with registration, appointment scheduling & insurance verification.
  • Knowledge of third-party payors including federal, state and private health plans.
  • Proficient computer skills and be able to work between multiple systems during calls.
  • Excellent communication skills with the ability to communicate clearly both verbally and in writing.
  • Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone.
  • Strong organizational skills with the ability to set priorities, handle deadlines and manage conflicting demands with limited supervision.
  • Proven problem-solving ability by using good judgment by applying these skills to assist customers and ensure customers' expectations are met.
PREFERRED QUALIFICATIONS
  • One (1) year of EPIC & Cadence experience, or equivalent system.
  • Call Center experience.
  • Medical Assisting Experience.
SPECIAL CONDITIONS
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $60,865 - $75,669 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $29.15 - $36.24

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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