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Ucce Director Jobs (NOW HIRING)

Company Description All SA Technologies requirements are Direct Client Requirements from IT Hiring ... UCCE Infrastructure support and management for 8.5 and 9.x - Installation, Implementation and ...

Responsibilities : โ€ข Base telephony ticket resolution โ€ข UCCE administration โ€ข Representative ... directed โ€ข Make recommendations on patch management โ€ข Participate in incidents and ...

The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal ... Recommend and take action to direct the analysis and solution of complex problems: examples include ...

Extra-Help Student Intern

Merced, CA ยท On-site

$16.90 - $23/hr

Greet and assist walk-in clients and provide information or direct them to the appropriate ... Successful applicants will be required to meet at the UCCE office in Merced, then travel to various ...

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Ucce Director information

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$43.5K

$127.5K

$239K

How much do ucce director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for ucce director in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

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For Ucce Director jobs, the most frequently searched job titles are:

UCCE Call Manager

Sacramento, CA โ€ข On-site

West Advanced Technologies (WATI)
Computer and Electronic Product Manufacturingย โ€ขย 1 - 10 employees

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

UCCE Call Manager
Sacramento, CA
12+ months
Required Skills/Experience:
Working knowledge of day-to-day operations of Call Manager such as adds, moves, and changes such as add new phones, name changes and other phone-related Call Manager administration.
Ability to make changes to voice mailboxes in Unity Connection such as changed names, importing from LDAP, resetting passwords, and other Unity-related tasks.
Ability to add or change contact center agents in Unified Contact Center Enterprise (UCCE, not UCCX).
UCCE contact center and/or Call Studio/CVP IVR scripting is desirable.
Able to manage TSR ticketing that involves adding or deactivating call center agents.
Experience working with Jabber
Experience with Cisco's Instant Messaging and Presence (IM&P) services
Experience with WebEx administration and maintenance
Experience deploying Jabber, IM&P, and/or WebEx is highly desirable.
This position will provide a backup for daily administration of Callmanager, Calabrio and Contact Center environments and further VoIP and/or network duties as directed.
Regards
Naresh Damagalla
West Advanced Technologies, Inc
E: naresh.d@wati.com