... UCaaS) solutions to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer success. Backed by investment firm Worklyn Partners since 2022, Harbor ...
... UCaaS) solutions to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer success. Backed by investment firm Worklyn Partners since 2022, Harbor ...
Network Engineer
Santa Clara, CA · On-site
... customer success. Our solutions include enterprise networking, physical security, UCaaS, AI-enabled communications, and Push-to-Talk, enabling reliable and secure communication in environments where ...
Network Engineer
Santa Clara, CA · On-site
... customer success. Our solutions include enterprise networking, physical security, UCaaS, AI-enabled communications, and Push-to-Talk, enabling reliable and secure communication in environments where ...
Network Engineer
Santa Clara, CA · On-site
... customer success. Our solutions include enterprise networking, physical security, UCaaS, AI-enabled communications, and Push-to-Talk, enabling reliable and secure communication in environments where ...
Network Engineer
Santa Clara, CA · On-site
... customer success. Our solutions include enterprise networking, physical security, UCaaS, AI-enabled communications, and Push-to-Talk, enabling reliable and secure communication in environments where ...
Senior Director, Sales Engineering
Santa Clara, CA · On-site
$270K - $315K/yr
Work closely with leadership across Sales, Product, Engineering, and Customer Success to align on ... Knowledge of contact center solution offerings (CCaaS), unified communications platforms (UCaaS ...
Senior Director, Sales Engineering
Santa Clara, CA · On-site
$270K - $315K/yr
Work closely with leadership across Sales, Product, Engineering, and Customer Success to align on ... Knowledge of contact center solution offerings (CCaaS), unified communications platforms (UCaaS ...
Senior Director, Sales Engineering
$270K - $315K/yr
Work closely with leadership across Sales, Product, Engineering, and Customer Success to align on ... Knowledge of contact center solution offerings (CCaaS), unified communications platforms (UCaaS ...
Senior Director, Sales Engineering
$270K - $315K/yr
Work closely with leadership across Sales, Product, Engineering, and Customer Success to align on ... Knowledge of contact center solution offerings (CCaaS), unified communications platforms (UCaaS ...
... CCaaS, UCaaS, CRM, and Media Solutions platforms Proven ability to prioritize effectively and deliver in fast-paced, complex environments Demonstrated success leading high-performing, cross ...
... CCaaS, UCaaS, CRM, and Media Solutions platforms Proven ability to prioritize effectively and deliver in fast-paced, complex environments Demonstrated success leading high-performing, cross ...
You'll partner cross-functionally with Account Executives, Customer Success, Solutions Engineering ... Become the resident expert on the VoIP/UCaaS offering - voice, messaging, call routing, and the ...
You'll partner cross-functionally with Account Executives, Customer Success, Solutions Engineering ... Become the resident expert on the VoIP/UCaaS offering - voice, messaging, call routing, and the ...
... UCaaS and CCaaS offerings, including filing obligations, interconnection requirements, and active ... Advise Sales and Customer Success on complex regulatory questions arising from enterprise customers ...
... UCaaS and CCaaS offerings, including filing obligations, interconnection requirements, and active ... Advise Sales and Customer Success on complex regulatory questions arising from enterprise customers ...
... customers' voice services to cloud services (UCaaS, CCaas), as well as designing, engineering ... We owe our success to a set of simple principles: integrity, honesty, flexibility, and ambition. It ...
... customers' voice services to cloud services (UCaaS, CCaas), as well as designing, engineering ... We owe our success to a set of simple principles: integrity, honesty, flexibility, and ambition. It ...
... customers' voice services to cloud services (UCaaS, CCaas), as well as designing, engineering ... We owe our success to a set of simple principles: integrity, honesty, flexibility, and ambition. It ...
... customers' voice services to cloud services (UCaaS, CCaas), as well as designing, engineering ... We owe our success to a set of simple principles: integrity, honesty, flexibility, and ambition. It ...
Sr. Project Manager
Denver, CO · On-site
Collaborate cross-functionally with Customer Success, Account Management, Support, Product, and ... VoIP, UCaaS, CCaaS, telecommunications, or Enterprise SaaS. * Demonstrated experience leading ...
Sr. Project Manager
Denver, CO · On-site
Collaborate cross-functionally with Customer Success, Account Management, Support, Product, and ... VoIP, UCaaS, CCaaS, telecommunications, or Enterprise SaaS. * Demonstrated experience leading ...
Junior Solutions Architect
South Jordan, UT · On-site
$86K - $94K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical ...
Junior Solutions Architect
South Jordan, UT · On-site
$86K - $94K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical ...
Mid-Market Account Executive
OR · On-site +1
... success, and product teams to deliver exceptional customer experiences About You: * Industry Experience : 5+ years of successful B2B sales experience, preferably within CX, CCaaS, UCaaS ...
Mid-Market Account Executive
OR · On-site +1
... success, and product teams to deliver exceptional customer experiences About You: * Industry Experience : 5+ years of successful B2B sales experience, preferably within CX, CCaaS, UCaaS ...
Junior Solutions Architect
Rochester, NY · On-site
$84K - $92K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical ...
Junior Solutions Architect
Rochester, NY · On-site
$84K - $92K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical ...
Junior Solutions Architect
Rochester, NY · On-site
$84K - $92K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical ...
Junior Solutions Architect
Rochester, NY · On-site
$84K - $92K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical ...
Junior Solutions Architect
South Jordan, UT · On-site
$86K - $94K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical ...
Junior Solutions Architect
South Jordan, UT · On-site
$86K - $94K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical ...
Junior Solutions Architect
Rochester, NY · On-site
$84K - $92K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... with UCaaS or CCaaS platforms as well as ancillary products to support these solutions • ...
Junior Solutions Architect
Rochester, NY · On-site
$84K - $92K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... with UCaaS or CCaaS platforms as well as ancillary products to support these solutions • ...
... success, and product teams to deliver exceptional customer experiences About You: * Industry Experience : 5+ years of successful B2B sales experience, preferably within CX, CCaaS, UCaaS ...
Quick apply
... success, and product teams to deliver exceptional customer experiences About You: * Industry Experience : 5+ years of successful B2B sales experience, preferably within CX, CCaaS, UCaaS ...
... success, and product teams to deliver exceptional customer experiences About You: * Industry Experience : 5+ years of successful B2B sales experience, preferably within CX, CCaaS, UCaaS ...
... success, and product teams to deliver exceptional customer experiences About You: * Industry Experience : 5+ years of successful B2B sales experience, preferably within CX, CCaaS, UCaaS ...
Junior Solutions Architect
South Jordan, UT · On-site
$86K - $94K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions · Technical ...
Junior Solutions Architect
South Jordan, UT · On-site
$86K - $94K/yr
... the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and ... UCaaS or CCaaS platforms as well as ancillary products to support these solutions · Technical ...
Ucaas Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do ucaas customer success jobs pay per year?
What are popular job titles related to Ucaas Customer Success jobs?
For Ucaas Customer Success jobs, the most frequently searched job titles are:

Account Executive-Net New Logo Sales
Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 3 days ago
Job description
Please note: Company Policy states that all interviews be conducted either in person or Microsoft Teams VIDEO interview with no AI generated backgrounds or blurred backgrounds.
Harbor IT reserves the right to require in person final interviews depending on the role and level of access.
Title: Account Executive- Managed IT, cyber and voice services
Location: United States
Description:
Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting-edge Cybersecurity, Managed IT, Cloud, and Unified Communications (UCaaS) solutions to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer success.
Backed by investment firm Worklyn Partners since 2022, Harbor IT has rapidly scaled through acquisition and organic growth to become one of the fastest-growing MSP platforms in the industry. Our mission is simple: to manage and secure our clients' technology environments, so they don't have to.
Position Overview: We are seeking a highly driven Account Executive to fuel Harbor IT's next phase of growth by acquiring net new business in cloud, cybersecurity, managed IT, and UCaaS services. This role is purpose-built for a sales hunter-a competitive, self-starting professional who thrives on building pipeline from scratch, penetrating new markets, and closing new logos.
The Account Executive will own the full sales lifecycle, from proactive outbound prospecting and discovery to solution alignment, executive engagement, negotiation, and close. This role demands a consultative seller who can confidently position complex technical solutions, influence decision-makers, and collaborate internally with Pre-Sales, Solution Architects, and Leadership to win business.
Success will be measured by new customer acquisition and revenue growth.
Key Responsibilities:
- New Logo Acquisition: Drive outbound sales activity to generate, qualify, and close net-new customers within defined territory.
- Pipeline Development: Build and maintain a healthy sales pipeline through cold calling, email campaigns, social selling, networking, events, and partner channels.
- Full Sales Cycle Ownership: Lead discovery, solution positioning, proposal development, negotiation, and contract execution.
- Executive Engagement: Cultivate relationships with multiple decision-makers including C-suite leaders and technical stakeholders.
- Cross-Functional Collaboration: Partner with Solution Architects, Technical Leads, and Pre-Sales teams to build differentiated, outcome-driven solutions.
- CRM & Forecasting: Maintain accurate pipeline data, activity tracking, and forecasts using CRM and sales enablement tools.
- Business Development: Represent Harbor IT at industry events and foster relationships with strategic partners, carriers, and vendors to enhance market presence.
- Territory Brand Leadership: Build a personal and corporate brand within your market as the trusted advisor for managed services and cybersecurity.
- Quota Performance: Consistently meet or exceed new business revenue targets and activity KPIs.
- Market Intelligence: Monitor competitive landscape, customer needs, and industry trends to refine strategies and uncover opportunities.
- Proposal Creation: Develop compelling presentations, business cases, and SOWs with high clarity and minimal oversight
High-Performance Culture: Engage and thrive in a high-performance sales culture, consistently demonstrating competitiveness, resilience, and accountability.
Qualifications
- 3-5+ years of quota attainment in B2B technology sales, direct experience in new logo hunting
- Background in Managed Services (MSP), Cybersecurity, Cloud, UCaaS,
- Demonstrated success in prospecting, building pipeline from zero, and consistently exceeding sales targets
- Proven ability to sell complex, technical solutions using a consultative sales approach
- Experience engaging technical and non-technical stakeholders, including C-suite executives
- Strong understanding of IT environments (cybersecurity, cloud, networking, Microsoft stack, voice/UCaaS)
- Familiarity with HubSpot and structured sales methodologies
- Self-motivated, competitive, resilient, and highly coachable
- Bachelor's degree preferred
Preferred Experience
- SMB Focused - Experience selling to IT and Non IT decision makers
- Background selling into private equity, life science, or multi site healthcare entites
- Experience in regulated industries ie HIPAA, CMMC, PCI, HITrust
- Experience working with channel partners, carriers, or OEMs
- Prior success scaling new territories from zero to revenue generation
- Strong knowledge of MSP purchasing cycles, decision makers, and solution positioning
Benefits
- Competitive base salary + uncapped commission
- Comprehensive benefits package including medical, dental, and vision
- 401(k) retirement plan with company match
- Unlimited PTO program and paid holidays
- Ongoing sales training and professional development
- Opportunity to be a foundational revenue driver in a fast-growing national MSP