Customer Support Specialist III
Brea, CA · On-site
S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and ...
Customer Support Specialist III
Brea, CA · On-site
S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and ...
S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and ...
S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and ...
About the Role The Uber Freight team is building a better future for FinTech. We believe that when shippers and carriers have the freedom to move together, the entire industry moves ahead. Our teams ...
About the Role The Uber Freight team is building a better future for FinTech. We believe that when shippers and carriers have the freedom to move together, the entire industry moves ahead. Our teams ...
Identify problems before they surface and solve key pain points for Uber Freight customers and the Uber Freight internal org. * Build and inspire a culture of high quality customer service across the ...
Identify problems before they surface and solve key pain points for Uber Freight customers and the Uber Freight internal org. * Build and inspire a culture of high quality customer service across the ...
Identify problems before they surface and solve key pain points for Uber Freight customers and the Uber Freight internal org. * Build and inspire a culture of high quality customer service across the ...
Identify problems before they surface and solve key pain points for Uber Freight customers and the Uber Freight internal org. * Build and inspire a culture of high quality customer service across the ...
On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our ...
On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our ...
You will have a direct impact on Uber Freight's key business metrics and the opportunity to heavily influence technical direction for this area. You will collaborate closely with Product, Operations ...
You will have a direct impact on Uber Freight's key business metrics and the opportunity to heavily influence technical direction for this area. You will collaborate closely with Product, Operations ...
You will have a direct impact on Uber Freight's key business metrics and the opportunity to heavily influence technical direction for this area. You will collaborate closely with Product, Operations ...
You will have a direct impact on Uber Freight's key business metrics and the opportunity to heavily influence technical direction for this area. You will collaborate closely with Product, Operations ...
About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using realtime data from ...
About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using realtime data from ...
About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from ...
About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from ...
On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our ...
On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our ...
On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our ...
On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our ...
About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using realtime data from ...
About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using realtime data from ...
Procurement Manager
San Francisco, CA · On-site
$119 - $150/hr
About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from ...
Procurement Manager
San Francisco, CA · On-site
$119 - $150/hr
About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from ...
Staff Machine Learning Engineer
San Francisco, CA · On-site +1
About the Role Uber Freight Marketplace is building the next generation of logistics technology by leveraging Uber's proven marketplace playbook to freight. As part of a small, high-impact team, you ...
Staff Machine Learning Engineer
San Francisco, CA · On-site +1
About the Role Uber Freight Marketplace is building the next generation of logistics technology by leveraging Uber's proven marketplace playbook to freight. As part of a small, high-impact team, you ...
Staff Product Manager - Marketplace Growth & Integrity
San Francisco, CA · On-site
$211 - $258/hr
On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our ...
Staff Product Manager - Marketplace Growth & Integrity
San Francisco, CA · On-site
$211 - $258/hr
On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more harmonious, highly efficient, and increasingly safer transportation logistics to our ...
Truck Driver (CDL Class A License)
Ontario, CA · On-site
$50K - $100K/yr
Amazon Relay / Uber Freight * Shift: Day or night shifts available (typically 8 to 13 hours per day) Main Responsibilities * Drive Safely: Operate a commercial semi-truck to move loads between local ...
Quick apply
Truck Driver (CDL Class A License)
Ontario, CA · On-site
$50K - $100K/yr
Amazon Relay / Uber Freight * Shift: Day or night shifts available (typically 8 to 13 hours per day) Main Responsibilities * Drive Safely: Operate a commercial semi-truck to move loads between local ...
Class A Colton PM
Colton, CA · On-site
$28/hr
Freight: * Uber Freight * C.H. Robinson * Rail work * Occasional port work (TWIC a plus) Schedule Options * PM shift: Monday to Friday * Start times between 4:00 PM - 8:00 PM Pay * $28 per hour
New
Quick apply
Class A Colton PM
Colton, CA · On-site
$28/hr
Freight: * Uber Freight * C.H. Robinson * Rail work * Occasional port work (TWIC a plus) Schedule Options * PM shift: Monday to Friday * Start times between 4:00 PM - 8:00 PM Pay * $28 per hour
New
Class A Driver-Bakersfield
Bakersfield, CA · On-site
$27/hr
Uber Freight * C.H. Robinson * Rail work * Occasional port work (TWIC a plus) Schedule Options * AM shift: Monday to Friday * Start times between 4:00 AM - 8:00 AM Pay * $27 per hour AM * Straight ...
Quick apply
Class A Driver-Bakersfield
Bakersfield, CA · On-site
$27/hr
Uber Freight * C.H. Robinson * Rail work * Occasional port work (TWIC a plus) Schedule Options * AM shift: Monday to Friday * Start times between 4:00 AM - 8:00 AM Pay * $27 per hour AM * Straight ...
Uber Freight * C.H. Robinson * Rail work * Occasional port work (TWIC a plus) Schedule: * PM shift: Monday to Friday * Start times between 4PM and 8 PM Pay * $28 per hour * Straight pay only (NO ...
Quick apply
Uber Freight * C.H. Robinson * Rail work * Occasional port work (TWIC a plus) Schedule: * PM shift: Monday to Friday * Start times between 4PM and 8 PM Pay * $28 per hour * Straight pay only (NO ...
Uber Freight information
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Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 27 days ago
Uber Freight rating
7.3
Based on 23 frontline employees who took The Breakroom Quiz
170th of 366 rated logistics
Job description
Schedule: Full Time
Job Type: Hybrid
Salary Type: Salary
Req #: 3014
About the Role
Customer Support Specialist III is a key contributor to our operations division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. This position will work at our office in Brea, CA. The training will be onsite Monday-Friday for the first 90 days. After training, a hybrid schedule is available.
What the Candidate Will Do
Basic Qualifications
Preferred Qualifications
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
California: The target hourly rate for this position is between $24.00-$31.00/hour
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Type: Hybrid
Salary Type: Salary
Req #: 3014
About the Role
Customer Support Specialist III is a key contributor to our operations division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. This position will work at our office in Brea, CA. The training will be onsite Monday-Friday for the first 90 days. After training, a hybrid schedule is available.
What the Candidate Will Do
- Process shipment entries and actively lead timely performance/automation objectives
- Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.
- Exceed customer on-time pick-up and delivery expectations
- Supervise shipments and revise when vital based on changing shipper, customer, and carrier needs
- Utilize external websites and other tools of communication to set shipment appointments
- Update load status in the system, e.g. loaded pick-up, delivery, empty, etc.
- Set up new receivers, vendors, and supplier's locations
- Work directly with Logistics Teams to assist with shipment issues or problem-solving
- Additional Responsibilities Regarding Customer and Carrier Relationships
- Correspond with customer and carrier regarding detention and other accessorial information
- Set up new customer and vendor users on our platform
- Acquire solid understanding of customer business practices and workflow
Basic Qualifications
- High school diploma or GED equivalent
- Minimum of 2-4 year of experience with intermodal shipments
Preferred Qualifications
- Customer Service background
- Service-related industry experience
- Knowledge of the freight industry
- Basic proficiency with Microsoft Office Suite
- Intermodal Experience
- Bachelors Degree is preferred
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
California: The target hourly rate for this position is between $24.00-$31.00/hour
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
What Uber Freight employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Uber Freight
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
1,001 - 5,000 Employees
Headquarters location
Chicago, IL, US