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Uab Call Center Remote Jobs in Alabama (NOW HIRING)

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

New

Taziki's Mediterranean Cafe

Catering Call Center- Fully Remote

AL · On-site +1

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery ... Carrying/ Lifting up to 30 pounds Taziki's is an Equal Opportunity Employer This is a remote ...

Rebuilt

Remote-Real Estate Investment Representative

Birmingham, AL · On-site +1

$15 - $18.75/hr

  • Medical

  • Retirement

  • PTO

Simply put, our Remote-Real Estate Investment Representative are the dealmakers of Rebuilt. You own ... A full-time call center in Nashville that pre-qualifies leads and sets your appointments. * A ...

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Uab Call Center Remote information

See Alabama salary details

$9

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How much do uab call center remote jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for uab call center remote in Alabama is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.21 per hour, depending on experience, location, and employer.

What is a UAB Call Center Remote representative?

UAB Call Center Remote jobs involve providing customer service, support, and information to patients, staff, or other callers on behalf of the University of Alabama at Birmingham (UAB), all while working from a remote location. Employees in these roles may handle appointment scheduling, answer questions about medical services, direct calls to the appropriate departments, and assist with general inquiries. These positions typically require strong communication skills, computer proficiency, and the ability to work independently. UAB offers these remote opportunities to provide flexibility for employees while maintaining high-quality service for callers.

What is the difference between Uab Call Center Remote vs Customer Service Representative?

AspectUab Call Center RemoteCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based call center settingTypically office or remote-based customer service roles
Industry UsageCommon in healthcare, insurance, and tech sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling inbound/outbound calls, assisting customersResponding to customer inquiries, resolving issues

Uab Call Center Remote and Customer Service Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Uab Call Center Remote positions are typically specific to healthcare or tech sectors, while Customer Service Representatives work across diverse industries. Both roles focus on customer support, but Uab Call Center Remote may require specialized training related to healthcare or technical products.

What are common challenges faced by UAB Call Center Remote representatives, and how can they be managed?

Remote UAB Call Center representatives often encounter challenges such as staying focused in a home environment, managing high call volumes, and maintaining clear communication with team members and supervisors. To overcome these, it's helpful to create a dedicated workspace, use time-management techniques, and actively participate in virtual team meetings. Regular check-ins and utilizing collaboration tools can also ensure you stay connected and aligned with your team while delivering excellent service to callers.

What skills and qualifications are needed to thrive as a UAB Call Center Remote representative?

To thrive as a UAB Call Center Remote Representative, you need excellent communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is typically required. Strong problem-solving skills, patience, and professionalism help you stand out in handling diverse customer inquiries. These skills ensure efficient, empathetic service and contribute to positive customer experiences in a remote environment.

What are popular job titles related to Uab Call Center Remote jobs in Alabama?

For Uab Call Center Remote jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Uab Call Center Remote jobs in Alabama look for?

The top searched job categories for Uab Call Center Remote jobs in Alabama are:

What cities in Alabama are hiring for Uab Call Center Remote jobs?

Cities in Alabama with the most Uab Call Center Remote job openings:

Uab Call Center Remote jobs near you
Infographic showing various Uab Call Center Remote job openings in Alabama as of August 2026, with employment types broken down into 85% Full Time, 2% Part Time, 11% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $32,458 per year, or $15.6 per hour.

Remote Call Center Representative

MCI Military Recruitment

Redstone Arsenal, AL • Remote

$14/hr

Full-time

Re-posted 14 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers