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Turnover Manager Jobs in Silver Spring, MD (NOW HIRING)

Marriott

Events Manager

Washington, DC · On-site

Ensures their property events have a seamless turnover from sales to service back to sales ... CORE WORK ACTIVITIES Managing Event Logistics and Operations Ensures that events progress ...

Marriott

Event Manager

Adelphi, MD · On-site

Ensures their property events have a seamless turnover from sales to service back to sales ... CORE WORK ACTIVITIES Managing Event Logistics and Operations Ensures that events progress ...

JANSON

Project Manager

Fairfax, VA · On-site

$130K - $150K/yr

... turnover, and closeout. The project manager serves as coordination point with customers, our internal design team, sub-contractors, vendors and JANSON's field staff. Prior experience in working for a ...

Marriott International

Events Manager

Washington, DC · On-site

$70K - $91K/yr

Ensures their property events have a seamless turnover from sales to service back to sales ... CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress ...

Marriott International

Events Manager

Washington, DC · On-site

$71K - $91K/yr

Ensures their property events have a seamless turnover from sales to service back to sales ... CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress ...

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Turnover Manager information

See Silver Spring, MD salary details

$29.5K

$64.8K

$117.3K

How much do turnover manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for turnover manager in Silver Spring, MD is $64,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $71,300.00 per year, depending on experience, location, and employer.

What does a turnover manager do?

A Turnover Manager is responsible for overseeing the transition process when a property, facility, or project changes hands from one party to another. This includes coordinating inspections, ensuring all contractual obligations are met, managing documentation, and addressing any outstanding issues before the turnover is complete. Turnover Managers often work in real estate, construction, or property management industries to ensure a smooth and efficient handover. Their role is crucial for minimizing disputes and ensuring that all parties are satisfied with the condition and readiness of the asset.

What skills and qualifications are needed to thrive as a turnover manager?

To thrive as a Turnover Manager, you need expertise in project management, quality control, and knowledge of handover protocols, often supported by a degree in engineering or construction management. Familiarity with project management software (like Primavera or MS Project), document control systems, and industry certifications such as PMP are typically required. Exceptional organizational skills, attention to detail, and strong communication abilities help ensure effective coordination among stakeholders. These competencies are vital for ensuring seamless project completion, regulatory compliance, and client satisfaction during the turnover phase.

What are common challenges a turnover manager faces during the handover process, and how can they be addressed?

A Turnover Manager often encounters challenges such as incomplete documentation, discrepancies between project specifications and actual installations, and tight timelines for client handover. Effective communication with both the project team and the client is crucial to proactively identify and resolve issues. Developing standardized checklists, maintaining thorough records, and fostering collaborative relationships with contractors and stakeholders can help streamline the turnover process and ensure a smooth transition.

What is the difference between Turnover Manager vs HR Coordinator?

AspectTurnover ManagerHR Coordinator
Primary FocusManaging employee turnover rates and retention strategiesSupporting HR functions, onboarding, and employee relations
Required CredentialsTypically HR-related certifications or experience in turnover analysisHR certification or relevant degree often preferred
Work EnvironmentOften in retail, hospitality, or large organizations focusing on retentionIn various industries, supporting HR department activities
Employer UsageUsed in companies aiming to reduce turnover and improve retentionCommon in HR departments handling daily employee management

The main difference is that a Turnover Manager specializes in analyzing and reducing employee turnover, while an HR Coordinator handles broader HR functions including onboarding and employee support. Both roles require HR knowledge but focus on different aspects of workforce management.

What job categories do people searching Turnover Manager jobs in Silver Spring, MD look for?

The top searched job categories for Turnover Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Turnover Manager jobs?

Cities near Silver Spring, MD with the most Turnover Manager job openings:

Turnover Manager jobs near you

Events Manager

Marriott

Washington, DC • On-site

Full-time

Re-posted 17 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Adheres to all standards, policies, and procedures.

Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

Manages group room blocks and meeting space for average to large-sized assigned groups.

Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

Uses his/her judgment to integrate current trends in event management and event design.

Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

Participates in customer site inspections and assists with the sales process as necessary.

Performs other duties as assigned to meet business needs.

Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Empowers employees to provide excellent customer service.

Sets a positive example for guest relations.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Makes presence known to customer at all times during this process.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Follows up with customer post-event.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Interacts with guests to obtain feedback on product quality and service levels.

Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.

Up-sells products and services throughout the event process.

Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assists in the development and implementation of corrective action plans.

Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

Works with the property staff and customers to address operational challenges associated with his/her group.

Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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