ZipRecruiter

Log In

1

Tty Customer Service Jobs (NOW HIRING)

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsTty Customer Service Jobs

Tty Customer Service information

See salary details

$9

$18

$26

How much do tty customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for tty customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TTY Customer Service representative?

A TTY Customer Service representative is a professional who assists customers who are deaf, hard of hearing, or have speech impairments by using a TTY (Text Telephone) device. They communicate via typed messages instead of voice, ensuring that all customers have equal access to support and information. Their responsibilities include answering inquiries, resolving issues, and providing information through TTY communication, maintaining the same level of service offered to voice callers.

What are the key skills and qualifications needed to thrive as a TTY Customer Service representative?

To thrive as a TTY Customer Service Representative, you need excellent communication skills, a thorough understanding of telecommunications devices for the deaf (TDD/TTY), and typically a high school diploma or equivalent. Familiarity with TTY systems, customer relationship management (CRM) software, and accessibility tools is essential. Patience, active listening, and cultural sensitivity are standout soft skills for effectively supporting diverse customers with hearing or speech impairments. These skills ensure clear, accessible, and empathetic service, fostering customer satisfaction and compliance with accessibility standards.

How does a TTY Customer Service representative effectively communicate with customers who are deaf or hard of hearing?

TTY Customer Service Representatives use specialized telecommunication devices to interact with customers who are deaf, hard of hearing, or speech-impaired. They must be proficient in typing clearly and quickly, as conversations are conducted via text rather than voice. Representatives often need to be patient, attentive, and skilled at interpreting written cues to ensure clear and empathetic communication. Collaboration with other team members may involve relaying messages accurately and advocating for customer needs, which is essential for providing a positive service experience.

What are popular job titles related to Tty Customer Service jobs?

For Tty Customer Service jobs, the most frequently searched job titles are:

Temporary Customer Service Representative 1

Boise, ID • On-site

State of Idaho
Public Administration • 10K+ employees
Learn more about State of Idahoexternal

$15.25 - $20.75/hr

Other

Medical

Posted 5 days ago

State Of Idaho rating

7.6

Company rating: 7.6 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

Job description

Idaho Department of Insurance Opportunity
Applications will be accepted through 11:59 PM MST on the posting end date.
The Idaho Department of Insurance (DOI) is searching for a temporary Customer Service Representative 1 for the Boise area. We are seeking to fill 2 full-time or 4 part-time roles. These positions report to the Senior Health Insurance Benefits Advisors (SHIBA) Program team.
The length of service for these positions is approximately eleven weeks. The role will start in September and end in mid-December (holidays off). There is flexibility with the schedule as it will be dependent upon the hired individuals' availability. Our part-time positions may be up to 20 hours per week, and our full-time positions may be up to 40 hours per week.
This posting will remain open until filled. The posting will be taken down once all positions available have been filled.
SHIBA OVERVIEW:
Would you like to make a difference in the lives of Medicare-eligible Idahoans? Are you passionate about helping others? Are you interested in earning some extra income for the upcoming holidays? If so, this temporary role may be for you!
SHIBA provides free, unbiased assistance to Idahoans regarding Medicare benefits. Through the Medicare open enrollment period, you will be a valuable part of the DOI Team. This position will set up counseling appointments, provide customer assistance over the phone including Medicare counseling (training to be provided), work in a proprietary computer program, and perform a variety of office support functions for SHIBA.
EXAMPLE OF DUTIES:
  • Answer Calls
  • Assist customers over the phone, including providing Medicare counseling
MINIMUM QUALIFICATIONS:
  • Perform keyboard functions
  • Operate telephone and corresponding software
  • Complete position related training materials
  • Read, write, speak, and comprehend English fluently
  • Maintain files
  • Provide customer service in a business setting
SUPPLEMENTAL INFORMATION:
  • This temporary position is non-benefited
  • This temporary position is non-classified and exempt from the classified service rules of the Idaho Personnel Commission
  • The selected candidate will be required to successfully pass a fingerprint background check

The mission of the Department of Insurance is to serve and protect Idahoans by equitably, effectively, and efficiently administering the Idaho Insurance Code and the International Fire Code.
To learn more about Idaho DOI and the important work we do, go to the DOI website, and follow us on Facebook, X (formerly Twitter), and LinkedIn!
RECRUITMENT CONTACT:
If you have questions about this position, please contact us by phone: (208) 334-4242
EEO/ADA/VETERAN:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.

What State Of Idaho employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

State of Idaho logo

About State of Idaho

Sourced by ZipRecruiter

State of Idaho, located in Boise, ID, US, is not a standard private sector company, but a state government. Its official website, idaho.gov, serves as a comprehensive platform providing critical statewide services, resources and official information for residents, businesses, and visitors. As an entity, it was first established in 1890 when Idaho officially became a state. The State government oversees various public services that range from public health, transportation, education, to environmental preservation. It centrally represents Idaho's core values, which include integrity, respect, accountability, and commitment to Idaho's citizens. Its mission is to ensure the welfare, safety, and success of Idaho citizens through leadership, advocacy, education, and innovative services. The State of Idaho has gained recognition for its considerable efforts in managing the state's resources efficiently and promoting the interests of its citizens.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Boise, ID, US

Year founded

2022

View All State of Idaho Jobs

Apply