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Tty Customer Service Jobs (NOW HIRING)

Customer Service Representative

Chandler, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative is responsible for creating a positive customer experience by ... phone, tty, fax, email, etc.). Brenntag provides equal employment opportunities to qualified ...

Customer Service Representative

Chandler, AZ · On-site

$15.75 - $21.50/hr

The Customer Service Representative is responsible for creating a positive customer experience by ... phone, tty, fax, email, etc.). Brenntag provides equal employment opportunities to qualified ...

Customer Service Representative

Chattanooga, TN · On-site

$14.50 - $19.75/hr

The Customer Service Representative is responsible for creating a positive customer experience by ... phone, tty, fax, email, etc.). Brenntag provides equal employment opportunities to qualified ...

Maintains and updates customer service files, records, and documentation to ensure accuracy and ... TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high ...

Must be able to handle signals from one location/area and TTY stations. * Position requires weekend ... Excellent teambuilding, customer service, and interpersonal skills. * Must possess good decision ...

Must be able to handle signals from one location/area and TTY stations. * Position requires weekend ... Excellent teambuilding, customer service, and interpersonal skills. * Must possess good decision ...

Showing results 21-40

Tty Customer Service information

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$26

How much do tty customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for tty customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TTY Customer Service representative?

A TTY Customer Service representative is a professional who assists customers who are deaf, hard of hearing, or have speech impairments by using a TTY (Text Telephone) device. They communicate via typed messages instead of voice, ensuring that all customers have equal access to support and information. Their responsibilities include answering inquiries, resolving issues, and providing information through TTY communication, maintaining the same level of service offered to voice callers.

What are the key skills and qualifications needed to thrive as a TTY Customer Service representative?

To thrive as a TTY Customer Service Representative, you need excellent communication skills, a thorough understanding of telecommunications devices for the deaf (TDD/TTY), and typically a high school diploma or equivalent. Familiarity with TTY systems, customer relationship management (CRM) software, and accessibility tools is essential. Patience, active listening, and cultural sensitivity are standout soft skills for effectively supporting diverse customers with hearing or speech impairments. These skills ensure clear, accessible, and empathetic service, fostering customer satisfaction and compliance with accessibility standards.

How does a TTY Customer Service representative effectively communicate with customers who are deaf or hard of hearing?

TTY Customer Service Representatives use specialized telecommunication devices to interact with customers who are deaf, hard of hearing, or speech-impaired. They must be proficient in typing clearly and quickly, as conversations are conducted via text rather than voice. Representatives often need to be patient, attentive, and skilled at interpreting written cues to ensure clear and empathetic communication. Collaboration with other team members may involve relaying messages accurately and advocating for customer needs, which is essential for providing a positive service experience.

What are popular job titles related to Tty Customer Service jobs?

For Tty Customer Service jobs, the most frequently searched job titles are:

Customer Service Representative

Chandler, AZ • On-site

$16.25 - $22.25/hr

Other

Medical, Retirement

Posted 22 days ago


Job description

Your Role & Responsibilities
Job Summary:
The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.
Job Description:
  • Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer.
  • Verifies all shipping, billing, pricing, and purchase order information.
  • Enters special instructions related to orders, customer requests/code maintenance, and notes.
  • Update customer files with quoted pricing, new items, address changes, delivery instructions, etc.
  • Communicate and provide necessary support to sales staff while in the field.
  • Regularly communicates with internal and external customers on various issues.
  • Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary.
  • Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders.
  • Documents and resolves customer complaints.
  • Process customer product returns in a timely manner and in accordance with prescribed and documented procedures.
  • Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.
Your Profile
Education and Experience:
  • 2+ years of experience in Customer Service or similar discipline.
  • Chemical Distribution or Manufacturing is a plus.
  • Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills.
  • Excellent interpersonal skills with a passion for collaboration.
  • Skilled at working in a fast-paced, deadline-driven environment to prioritize heavy workload and multitasking.
  • Dedication to teamwork, customer satisfaction, and results.
  • Excellent written/oral communication skills.
  • Willingness to work overtime, have on-call hours, or work after hours.
  • Keeping calm when on customer calls.
  • Experience with Microsoft Office Suite, ERP/CRM systems, and team collaboration tools.
Our Offer
  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)

Interested?
We look forward receiving your application.
Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.).
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag TA Team