Tsi Customer Service Rep information
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$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
How much do tsi customer service rep jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for tsi customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
TSI Customer Service Representatives (Reps) are professionals who assist customers on behalf of TSI, a company specializing in accounts receivable management and debt collection. Their main responsibilities include answering customer inquiries, resolving issues related to billing or payments, and providing information about TSI's services. They act as a liaison between the company and its clients to ensure a positive customer experience and compliance with relevant regulations. Excellent communication, problem-solving skills, and knowledge of financial processes are essential for this role.
To thrive as a TSI Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes payment processing tools is important. Patience, active listening, and a positive attitude help you excel in managing customer inquiries and resolving issues. These skills are crucial for delivering effective support, maintaining client satisfaction, and supporting the company’s reputation.
TSI Customer Service Representatives often handle a high volume of calls and inquiries from customers regarding account information, payments, and problem resolution. Managing time effectively while maintaining empathy and professionalism during stressful interactions can be challenging. Representatives can manage these challenges by utilizing active listening skills, staying updated on company policies, and seeking support from supervisors or team leads when needed. Regular training and collaboration with colleagues also help in building resilience and improving service quality.
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