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TSE International

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Mechanical Heavy Equipment Assembler

Shreveport, LA · On-site

$20 - $25/hr

TSE International specializes in designing and manufacturing conductor-handling equipment used in electrical transmission, distribution lines, and telecommunications projects. The Mechanical Heavy ...

ENFRA LLC

Technical Services Engineer (TSE) I

Coppell, TX · On-site

$88K - $117K/yr

The TSE will provide technical authority and direction in the development and successful implementation of energy conservation measures for retro-commissioning (RCx) activities.The role provides ...

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How much do tse jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for tse in the United States is $29.57, according to ZipRecruiter salary data. Most workers in this role earn between $27.40 and $31.73 per hour, depending on experience, location, and employer.

What is a TSE?

TSE stands for Technical Support Engineer. Technical Support Engineers are professionals who assist customers or internal users in resolving technical issues related to products, software, or systems. They diagnose problems, provide solutions or workarounds, and often collaborate with other teams to ensure customer satisfaction. TSEs typically have strong problem-solving skills, technical expertise, and excellent communication abilities.

What are some typical challenges faced by a TSE when troubleshooting complex customer issues?

Technical Support Engineers often encounter challenges such as diagnosing issues with incomplete information, balancing multiple support tickets, and communicating complex technical solutions to non-technical users. TSEs must be adept at problem-solving under pressure and may need to collaborate closely with product, engineering, and QA teams to resolve escalated issues. Building strong technical knowledge and effective communication skills are key to overcoming these challenges and achieving customer satisfaction.

What are the key skills and qualifications needed to thrive as a TSE, and why are they important?

To thrive as a Technical Support Engineer, you need a solid understanding of computer systems, networking, and troubleshooting, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, and relevant certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) is typically expected. Exceptional communication, problem-solving abilities, and patience help you effectively resolve technical issues and support clients. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining the reliability of IT services.

What is the difference between Tse vs Electrical Technician?

AspectTseElectrical Technician
Required CredentialsTypically requires a technical diploma or certification in telecommunications or electronicsUsually needs an electrical or electronics diploma/certification
Work EnvironmentWorks mainly in telecommunications infrastructure, field sites, and network facilitiesWorks in electrical systems, maintenance, and installation in various settings
Industry UsageCommonly employed in telecom, networking, and communication industriesFound in electrical, manufacturing, and maintenance industries
Common Search/ComparisonOften compared for technical skills and certificationsCompared for electrical expertise and work scope

The main difference between a Tse and an Electrical Technician lies in their industry focus and specific skill sets. Tse professionals specialize in telecommunications and network infrastructure, while Electrical Technicians focus on electrical systems and maintenance across various industries. Both roles require technical certifications but differ in work environment and industry applications.

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Tse jobs near you
Infographic showing various Tse job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 91% Full Time, 7% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,505 per year, or $29.6 per hour.

Technical Support Engineer (TSE) Intern

Addison, TX • Hybrid

Tanium
1 - 5K employees
Learn more about Taniumexternal

$27/hr

Full-time, Internship

Retirement

Posted 5 days ago

Job description

The Basics:

As a Tanium Technical Support Engineer (TSE) Intern, you will support Tanium's world-class customer organization, responsible for the satisfaction & retention of our enterprise customers, including the U.S. Department of Defense and over half the Fortune 100. With a primary focus on customer satisfaction, TSE work both reactively and proactively to improve the overall experience of Tanium customers. This includes serving our customers by resolving technical issues & answering technical questions in a timely manner. TSE interns experience this foundational role in our organization through 1:1 mentorship, team triaging efforts, & shadowing opportunities.   

This position follows the Company's hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX

The hourly rate for this internship is $27.00. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for 401k matching and a monthly allowance for communications reimbursement. 

What you'll do:

  • Work with a 1:1 mentor TSE as they take on real-world customer problems in security, operations, asset management, & risk management.  
  • Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium.  
  • Support efforts will encompass security (Forensics, Cyber Threat Intelligence, Incident Response), operations (Compliance, Vulnerability Scanning, Patching, Integrity Monitoring), & general automation. 
  • Assist customers with Tanium platform/module upgrades. 
  • Partner with other TSEs to assist with their assigned cases. 
  • Shape, execute & deliver special projects with your peer interns that directly impacts Tanium. 
  • Acquire a deep understanding of how the technology of our product works and how to support, operate & integrate it. 
  • Learn how to document best practices as well as track activity, document root causes, & complete accurate reports. 
  • Rigorously test our product in a home lab environment. 

We're looking for someone with:

  • Authorization to work in the U.S. now & in the future  
  • Availability to work full-time from June 7, 2027 - August 13, 2027 
  • Undergraduate student currently enrolled in a college or university 
  • Eligible graduation dates: December 2027 or Spring 2028
  • GPA of 3.5 or above 
  • Some experience with endpoints, networking or operating systems/servers 
  • Love for creating an amazing customer experience 
  • Can work independently with good judgement and attention to detail 
  • IT Helpdesk experience preferred  
  • Other experience working with customers is a plus 

About Tanium 

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.
 
Many of the world's leading organizations trust Tanium's single, unified platform for endpoint management and security toinnovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business - visitwww.tanium.comand follow us onLinkedInandX.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment. 

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