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Trust Safety Associate Jobs in Puerto Rico (NOW HIRING)

Pep Boys

Automotive Customer Service Advisor

Aguadilla, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for engaging customers, scheduling appointments, building trust, understanding needs ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

PR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for engaging customers, scheduling appointments, building trust, understanding needs ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

Automotive Customer Service Advisor

Bayamon, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for engaging customers, scheduling appointments, building trust, understanding needs ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

Automotive Customer Service Advisor

Humacao, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for engaging customers, scheduling appointments, building trust, understanding needs ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

Automotive Customer Service Advisor

San Juan, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for engaging customers, scheduling appointments, building trust, understanding needs ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

Automotive Customer Service Advisor

Bayamon, PR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for engaging customers, scheduling appointments, building trust, understanding needs ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

Automotive Customer Service Advisor

Humacao, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for engaging customers, scheduling appointments, building trust, understanding needs ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Acosta

Lead Event Specialist Part Time

Mayaguez, PR · On-site

The Associate is responsible for completing in-store food and non-food demonstrations. Acquires and ... Product Connections is a part of Acosta Group - a collective of the industry's most trusted retail ...

Kelly Services

PR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Read and interpret documents such as safety rules, operating and maintenance instructions, and ... Associate or Technical Degree preferred Minimum 1 year experience in a manufacturing environment.

Baxter

Training Leader QA Compliance

Aibonito, PR · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Together, our community is driven by a culture of courage, trust, and collaboration. Every ... Support safety chats. * Provide line support (TIQ, Group Leader) when necessary and assist in ...

Marriott

Banquets Sous Chef

San Juan, PR

$48K - $65K/yr

Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role ... Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies ...

Sargent & Lundy

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

An Associate's Degree in drafting, or a high school diploma and equivalent technical design ... Since 1954, we've been a trusted leader in nuclear engineering, design, and licensing, with ...

Marriott

PR

$48K - $65K/yr

Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role ... Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies ...

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Showing results 41-56

All JobsTrust Safety Associate JobsTrust Safety Associate Jobs in Puerto Rico

Trust Safety Associate information

What are some common challenges faced by trust safety associates, and how can they effectively manage them?

Trust & Safety Associates often encounter challenging situations such as identifying and responding to harmful content, managing high volumes of incident reports, and making fast, accurate decisions under pressure. To effectively manage these challenges, Associates benefit from strong analytical skills, resilience, and a thorough understanding of platform policies. Collaboration with legal, engineering, and customer support teams is key, as is ongoing training to stay current with emerging online safety issues and best practices. A supportive team environment and regular debriefs also help Associates process difficult cases and maintain well-being.

What is the difference between Trust Safety Associate vs Content Moderator?

AspectTrust Safety AssociateContent Moderator
ResponsibilitiesDeveloping policies, reviewing reports, ensuring platform safetyMonitoring and removing inappropriate content
Required SkillsAnalytical skills, policy knowledge, communicationAttention to detail, content review skills
Work EnvironmentOffice or remote, collaborative teamsRemote or on-site, fast-paced
Industry UsageTech companies, social media platformsSocial media, online platforms

While both roles focus on maintaining platform safety, Trust Safety Associates typically handle policy development and complex reviews, whereas Content Moderators focus on real-time content monitoring and removal. Trust Safety Associates often work on broader safety initiatives, making their role more strategic, while Content Moderators are more operational, directly managing user-generated content.

What are the key skills and qualifications needed to thrive as a trust safety associate, and why are they important?

To thrive as a Trust & Safety Associate, you need strong analytical abilities, attention to detail, and a background in areas like risk management, compliance, or online content moderation. Familiarity with case management systems, content moderation tools, and sometimes certifications like CIPP (Certified Information Privacy Professional) are often required. Excellent judgment, communication skills, and resilience under pressure help you navigate sensitive situations and make fair decisions. These skills ensure safe online environments, uphold platform integrity, and protect both users and the company from harm.

What is a trust safety associate?

Trust & Safety Associates are professionals responsible for maintaining the safety, security, and integrity of online platforms. They monitor user content, enforce community guidelines, investigate reports of abuse or policy violations, and help prevent harmful behavior such as scams, harassment, or the spread of misinformation. Their work ensures that users have a safe and positive experience on digital platforms. Trust & Safety Associates often collaborate with legal, product, and engineering teams to improve policies and tools that protect users.

What are the most commonly searched types of Trust Safety jobs in Puerto Rico?

The most popular types of Trust Safety jobs in Puerto Rico are:

What are popular job titles related to Trust Safety Associate jobs in Puerto Rico?

For Trust Safety Associate jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Trust Safety Associate jobs in Puerto Rico look for?

The top searched job categories for Trust Safety Associate jobs in Puerto Rico are:

Trust Safety Associate jobs near you
Infographic showing various Trust Safety Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Automotive Customer Service Advisor

Pep Boys

Aguadilla, PR • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

291st of 368 rated vehicle maintenance

Job description

Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties & Responsibilities
  • First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
  • Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits
  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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