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Trust Safety Associate Jobs in Puerto Rico (NOW HIRING)

Store Associate

Guayama, PR · On-site

$12.13/hr

... the safety of the Company's customers, staff, employees, vendors, contractors, and the general ... Build productive trust relationships with wholesale and retail customers * Process sales ...

Store Associate

Fajardo, PR · On-site

$12.13/hr

... the safety of the Company's customers, staff, employees, vendors, contractors, and the general ... Build productive trust relationships with wholesale and retail customers * Process sales ...

Store Associate

Cabo Rojo, PR · On-site

$12.13/hr

... the safety of the Company's customers, staff, employees, vendors, contractors, and the general ... Build productive trust relationships with wholesale and retail customers * Process sales ...

Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust ... Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the ...

New

Retail Part Time Team Lead

Carolina, PR · On-site

$15 - $16.75/hr

Ensuring the safety and security of the building and associates during the absence of the ... Demonstrates integrity, accountability, and trust * Action-oriented with a drive for results, sound ...

Ensuring the safety and security of the building and associates during the absence of the ... Demonstrates integrity, accountability, and trust * Action-oriented with a drive for results, sound ...

PR · On-site

$15 - $16.75/hr

Ensuring the safety and security of the building and associates during the absence of the ... Demonstrates integrity, accountability, and trust * Action-oriented with a drive for results, sound ...

Resolve customer issues while aligning to the core values of trust, integrity, and respect * Build ... safety of our associates and customers alike * Efficiently complete tasks or special projects ...

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Trust Safety Associate information

What are some common challenges faced by trust safety associates, and how can they effectively manage them?

Trust & Safety Associates often encounter challenging situations such as identifying and responding to harmful content, managing high volumes of incident reports, and making fast, accurate decisions under pressure. To effectively manage these challenges, Associates benefit from strong analytical skills, resilience, and a thorough understanding of platform policies. Collaboration with legal, engineering, and customer support teams is key, as is ongoing training to stay current with emerging online safety issues and best practices. A supportive team environment and regular debriefs also help Associates process difficult cases and maintain well-being.

What is the difference between Trust Safety Associate vs Content Moderator?

AspectTrust Safety AssociateContent Moderator
ResponsibilitiesDeveloping policies, reviewing reports, ensuring platform safetyMonitoring and removing inappropriate content
Required SkillsAnalytical skills, policy knowledge, communicationAttention to detail, content review skills
Work EnvironmentOffice or remote, collaborative teamsRemote or on-site, fast-paced
Industry UsageTech companies, social media platformsSocial media, online platforms

While both roles focus on maintaining platform safety, Trust Safety Associates typically handle policy development and complex reviews, whereas Content Moderators focus on real-time content monitoring and removal. Trust Safety Associates often work on broader safety initiatives, making their role more strategic, while Content Moderators are more operational, directly managing user-generated content.

What are the key skills and qualifications needed to thrive as a trust safety associate, and why are they important?

To thrive as a Trust & Safety Associate, you need strong analytical abilities, attention to detail, and a background in areas like risk management, compliance, or online content moderation. Familiarity with case management systems, content moderation tools, and sometimes certifications like CIPP (Certified Information Privacy Professional) are often required. Excellent judgment, communication skills, and resilience under pressure help you navigate sensitive situations and make fair decisions. These skills ensure safe online environments, uphold platform integrity, and protect both users and the company from harm.

What is a trust safety associate?

Trust & Safety Associates are professionals responsible for maintaining the safety, security, and integrity of online platforms. They monitor user content, enforce community guidelines, investigate reports of abuse or policy violations, and help prevent harmful behavior such as scams, harassment, or the spread of misinformation. Their work ensures that users have a safe and positive experience on digital platforms. Trust & Safety Associates often collaborate with legal, product, and engineering teams to improve policies and tools that protect users.

What are the most commonly searched types of Trust Safety jobs in Puerto Rico?

The most popular types of Trust Safety jobs in Puerto Rico are:

What are popular job titles related to Trust Safety Associate jobs in Puerto Rico?

For Trust Safety Associate jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Trust Safety Associate jobs in Puerto Rico look for?

The top searched job categories for Trust Safety Associate jobs in Puerto Rico are:

Infographic showing various Trust Safety Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Warehouse Associate / Inside Sales Associate - Bilingual

Pool Corporation

Guaynabo, PR • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 14 days ago


Job description

Location: Puerto Rico, PR - 180; REXCO INDUSTRIAL PARK, 200 CALLE A STE 400, GUAYNABO, Puerto Rico - 00968
Pay: $15 - $16 / hour and up to $2,500 through our performance bonuses.
Work Hours: Monday - Friday 7:30AM - 4:30PM
+ Rotating Saturdays during summer season 8AM - 12PM
You want Benefits? You've got it! Our generous benefits package includes:
  • Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
  • 15 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
  • 100% employer paid Life Insurance and Long-Term Disability Insurance
  • Paid Parental Leave
  • Fully Funded Tuition Education Programs
  • Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
  • Employee Stock Purchase Plan
  • Employee Discounts and much more!

What to Expect?
The Inside Sales Associate / Warehouse Associate works with customers to identify their needs, create solutions, and ensure a smooth sales process, while also supporting the team and our customers by accurately and safely receiving and pulling orders in a fast-paced environment.
On a daily basis our Inside Sales Associate / Warehouse Associate:
  • Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
  • Processes, pulls and distributes customer products quickly and efficiently.
  • Handles questions and complaints in a timely and professional manner.
  • Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
  • Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
  • Estimates date of delivery to customer, based on knowledge of vendor's production and delivery schedules.
  • Assists in receiving, shipping, and general warehouse duties.
  • Communicates positively with supervisors, sales staff, fellow workers and customers to coordinate deliveries/pick-up.
  • Operates a forklift safely and efficiently, maintains required certification, performs vehicle safety checks and reports discrepancies to supervisor.
  • Assists in keeping facility clean, neat, safe and operating efficiently.
  • Other duties as assigned.

What You Will Need:
  • High school diploma or GED.
  • 1+ years related inside sales experience preferred.
  • Ability to maneuver heavy objects, some weighing up to 100 pounds.
  • Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
  • Strong customer-service attitude.
  • Good computer skills including MS Office programs.
  • Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
  • Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
  • To be 18 years of age or older to apply.

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors.
Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!
So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life!
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.