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Trust Operations Jobs in Massachusetts (NOW HIRING)

Trust Operations Manager

Boston, MA · On-site

$135 - $165/hr

The Trust Operations Manager oversees trust systems, processes, and service delivery in support of PCD's personal trust, estate and agency accounts. Key Responsibilities: * Supervise, train and ...

New

Trust Advisors

Boston, MA · On-site

$220K/yr

Maintain clear communication with clients, legal professionals, tax specialists, and internal teams to facilitate seamless trust operations. * Lead knowledge sharing initiatives to enhance team ...

About the Role The Trust Manager is a senior individual contributor responsible for overseeing trust management and operations, ensuring regulatory compliance, product development, and leading ...

About the Role The Trust Manager is a senior individual contributor responsible for overseeing trust management and operations, ensuring regulatory compliance, product development, and leading ...

Trust Manager

Boston, MA · On-site

$120 - $225/hr

About the Role As a senior individual contributor, the Trust Manager oversees trust management and operations, ensures regulatory compliance, drives product development, and leads complex ...

As Trust Real Estate Advisor II within PNC's Asset Management Group organization, you will be based ... Legal Operations, Monthly Close Process, Real Estate Appraisals Competencies Contracts Review ...

ETF Servicing Operations

Boston, MA · On-site

$88K - $151K/yr

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Summary: The ETF Operations Product Manager supports North American ETF servicing across the ...

ETF Servicing Operations

Boston, MA · Hybrid

$88K - $151K/yr

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Summary: The ETF Operations Product Manager supports North American ETF servicing across the ...

Operations Analyst

Boston, MA · On-site

$75 - $100/hr

Boston Trust Walden National Association is an independent, employee-owned organization that ... InvestmentOperations Analyst The Investment Operations Analyst is a key contributor to the ...

New

... operational improvements Reconcile general ledger accounts and investigate variances or out-of ... build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that ...

ETF Servicing Operations

Boston, MA · On-site

$88K - $151K/yr

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset ... Summary: The ETF Operations Product Manager supports North American ETF servicing across the ...

Sales Operations Manager

Boston, MA · On-site

$120 - $150/hr

Act as a dedicated operational partner to sales managers and leaders -- joining pipeline reviews ... Demonstrated ability to build trusting relationships with salespeople and sales leaders -- you know ...

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Trust Operations information

See Massachusetts salary details

$5

$21

$36

How much do trust operations jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for trust operations in Massachusetts is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.31 per hour, depending on experience, location, and employer.

What is a trust operations?

A Trust Operations job involves managing the administrative and operational functions of trust accounts within a financial institution. This includes processing transactions, reconciling accounts, ensuring compliance with regulations, and overseeing record-keeping. Trust Operations professionals work closely with trust officers, custodians, and financial advisors to facilitate smooth trust management. Their role is critical in maintaining accuracy, security, and efficiency in handling client assets.

What are the typical daily responsibilities of someone working in trust operations?

Professionals in Trust Operations are responsible for processing transactions, reconciling trust accounts, maintaining accurate records, and ensuring compliance with regulatory standards. Daily tasks may include distributing income, preparing statements, liaising with custodians and beneficiaries, and resolving discrepancies in account activity. The work is detail-oriented and often involves collaboration with trust officers, investment managers, and legal teams to ensure client needs are met efficiently. This role is integral to the smooth functioning of trust administration and offers exposure to a variety of financial products and services.

What are the key skills and qualifications needed to thrive in trust operations, and why are they important?

To thrive in Trust Operations, you need a strong understanding of financial services, account administration, and compliance, typically supported by a degree in finance, accounting, or a related field. Familiarity with trust accounting software (such as SEI or SunGard), knowledge of regulatory requirements, and potentially certifications like the Certified Trust and Fiduciary Advisor (CTFA) are highly beneficial. Attention to detail, organizational skills, and the ability to communicate clearly with both internal teams and external clients are essential soft skills. These abilities ensure accurate transaction processing, regulatory compliance, and excellent client service in a complex financial environment.

What are popular job titles related to Trust Operations jobs in Massachusetts?

For Trust Operations jobs in Massachusetts, the most frequently searched job titles are:

Infographic showing various Trust Operations job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,659 per year, or $21.5 per hour.

Trust Operations Manager

Day Pitney LLP

Boston, MA • On-site

$135 - $165/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

The Private Client Department of Day Pitney LLP is seeking an experienced Trust Operations Manager to lead the daily operational, custody, and transaction processing functions of our growing Fiduciary Services group. The ideal candidate brings deep, hands-on mastery of fiduciary software systems and a strong background in trust operations. The Trust Operations Manager oversees trust systems, processes, and service delivery in support of PCD's personal trust, estate and agency accounts.

Key Responsibilities:
  • Supervise, train and mentor a small team of Trust Operations Specialists, fostering a highly collaborative, innovative operational culture
  • Manage and coordinate all activities of the trust operations group, overseeing day-to-day operations including account opening, money movements, trade settlements and corporate action processing, account reconciliations, statement production, fee processing, etc.
  • Provide trust operations support, knowledge and expertise to PCD attorneys, serving as the technical liaison for complex fiduciary reporting, custom requests and transaction troubleshooting
  • Collaborate with other department leaders to improve cross-team execution, alignment, and partnership
  • Serve as the lead contact for the relationship with our external fiduciary accounting platform provider; liaise with various external business partners and service providers, including investment advisors
  • Design and implement operational frameworks and procedures with a focus on automation, accuracy, and efficiency in daily operations, ensuring alignment with best practices and industry standards
  • Manage system configurations, user permissions, transaction mapping, account onboarding, and setup and monitoring of special assets with a focus on overall trust platform optimization
  • Serve as a primary operational contact for fiduciary compliance reviews, ensuring maintenance of accurate transaction logs and authorization records
  • Lead or contribute to fiduciary business priorities, including growth initiatives, technology optimization, operating model improvements, and strategic projects
Education and Qualifications:
  • 8+ years of experience in trust department operations
  • 3+ years of management experience
  • Mastery of fiduciary systems/applications
  • Organized, detail-oriented, execution-focused, and able to handle competing priorities and deadlines
  • Strong problem-solving skills with careful attention to detail and quality
  • Ability to work collaboratively with other team members within the firm, demonstrating exceptional communication and interpersonal skills
  • Professionalism, integrity, and discretion with confidential information
  • Professional designations such as CSOP or CTOP are highly desirable
  • Familiarity with SEI platform for trust administration and custodial services strongly preferred

This position offers a compensation range of $135,000 to $165,000 annually, commensurate with experience and qualifications. Final compensation will be determined based on factors such as experience, skills, and qualifications. Staff may also be eligible for discretionary year-end bonuses and annual merit-based increases. The comprehensive benefits package includes medical, dental, vision, life, and disability insurance, a 401 (k) retirement plan and paid time off.

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