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True Customer Solutions Jobs (NOW HIRING)

Rooter and Dryer Vent Wizard , we don't just need a "Customer Service Rep" we need a true Customer ... star solutions, you belong here. Pay Scale Options: Choose How You Want to Earn? We believe in ...

Rooter and Dryer Vent Wizard , we don't just need a "Customer Service Rep" we need a true Customer ... star solutions, you belong here. Pay Scale Options: Choose How You Want to Earn? We believe in ...

As a Customer Engineering Architect, you will be at the forefront of designing and implementing ... solutions that impact billions of lives. True innovation starts when everyone is empowered to ...

As a Customer Engineering Architect, you will be at the forefront of designing and implementing ... solutions that impact billions of lives. True innovation starts when everyone is empowered to ...

Partner Solutions Architect

$64.50 - $85/hr

... leverage true real-time analytics to provide a superior experience to their customers. At our ... Striim is seeking a Partner Solutions Architect to serve as the technical leader for strategic ...

You are a dedicated and true team player, eager to share your knowledge and learn from others. You ... Accurately document all client interactions in the CRM * Anticipate potential issues and product ...

... true customer need, designing the user experience, development and build, and deployment to ... Collaborates with fellow interns to deliver a final capstone project to create a solution to solve ...

Account Manager

Madison, WI · On-site

$86K/yr

... compelling TDS solutions to our prospects that meet their business needs in a timely manner ... In this position, you are required to manage the customer's expectations by determining the true ...

... compelling TDS solutions to our prospects that meet their business needs in a timely manner ... In this position, you are required to manage the customer's expectations by determining the true ...

... solutions for large scale fleets with customers like Arval and Merchants. Ridecell's Customer Success Manager is a true customer advocate - growing customer relationships from implementation ...

Senior Solutions Engineer - Networking

Hopkinton, MA · On-site

$60.75 - $78.25/hr

... true sense of control and the highest- quality, end-to-end customer experience in the business ... Position Summary The Senior Solutions Engineer - Networking serves as a trusted technical advisor ...

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True Customer Solutions information

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How much do true customer solutions jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for true customer solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is a True Customer Solutions representative?

A True Customer Solutions representative is a professional who works for True Customer Solutions, a company specializing in providing customer service and support solutions for businesses. Their primary role involves assisting customers with inquiries, resolving issues, and ensuring a positive customer experience, often through phone, email, or chat. Representatives are trained to handle a variety of customer needs and may also provide technical support or product information. Their goal is to enhance customer satisfaction and loyalty by delivering effective and friendly service.

How does a True Customer Solutions professional typically collaborate with other departments to resolve client issues?

True Customer Solutions professionals often act as a bridge between customers and internal teams, such as product development, sales, and technical support. They regularly communicate client feedback, troubleshoot issues, and coordinate with relevant departments to ensure timely and effective solutions. This role requires strong interpersonal skills and the ability to manage multiple priorities, as professionals must advocate for the customer's needs while aligning with company goals. Collaboration is usually facilitated through regular meetings, shared digital platforms, and cross-functional projects.

What are the key skills and qualifications needed to thrive as a True Customer Solutions specialist, and why are they important?

To thrive as a Customer Solutions Specialist, you need strong problem-solving abilities, product knowledge, and experience in customer service roles, often supported by a relevant diploma or degree. Familiarity with CRM software, helpdesk platforms, and communication tools is typically required. Excellent communication, patience, and empathy help professionals stand out by building rapport and effectively resolving customer issues. These skills are vital for delivering efficient, positive customer experiences and fostering long-term client relationships.

What is the difference between True Customer Solutions vs Customer Service Representative?

AspectTrue Customer SolutionsCustomer Service Representative
Required credentialsHigh school diploma or equivalent; certifications in customer service or problem-solvingHigh school diploma or equivalent; on-the-job training
Work environmentCall centers, support centers, or client-facing rolesCall centers, retail, or office settings
Employer usageCompanies providing technical or complex customer supportRetail, telecom, and service industries
Search intentUnderstanding specialized customer support rolesBasic customer service roles and duties

True Customer Solutions roles typically involve handling complex customer issues, requiring specific certifications and problem-solving skills. Customer Service Representatives focus on general support, often with less specialized training. Both roles are vital in customer support but differ in complexity and scope.

More about True Customer Solutions jobs

What cities are hiring for True Customer Solutions jobs?

Cities with the most True Customer Solutions job openings:

Infographic showing various True Customer Solutions job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Customer Service Representative

Branson, MO • On-site

$46K - $61K/yr

Other

This job post has expired today. Applications are no longer accepted.


Aire Serv rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

Customer Service Representative
Are you a decisive, high-energy professional who thrives in a fast-paced environment?
At Aire Serv, Mr. Rooter and Dryer Vent Wizard, we don't just need a "Customer Service Rep" we need a true Customer Experience Champion. Someone who understands that customer service is not just in the title but believes it defines the company to customer relationship. If you are an assertive problem-solver who loves to "own" the day and can turn a customer's home concerns into 5-star solutions, you belong here.
Pay Scale Options: Choose How You Want to Earn?
We believe in matching your pay to your personality and goals. We offer two distinct, clear compensation paths. You choose the one that fits you best when you join our team:
Option A: High-Incentive Path (Base + Inside Sales Commission)
• Hourly Base: $15.00 - $18.00 / hour (based on relative experience)
• Earnings Potential: Plus uncapped performance-based inside sales commissions, bonuses, and spiffs. Our average CSR on this plan can earn an additional $24,000 annually in commissions & bonuses!
• Projected Annual Income: $46,850 - $61,820+ (Base hourly + commissions & bonuses)
Option B: Steady Path (Higher Base ineligible for commission & bonuses)
  • Hourly Base: $15.00 - $20.00 / hour (based on relative experience)
  • Expected Annual Base: $31,200 - $41,600
Why You'll Want to Join Our Team
Organization & Trust: We value our team members and don't micromanage. We do provide feedback and coaching to ensure we give you the tools, training and the ability to manage your customer relationship.
  • High-Pace Environment: Your day will move fast. You'll handle customer calls, coordinate with office and field teams, all while making a difference in our customers' lives.
  • Performance-Based Rewards: Commission and bonuses tied to your ability to resolve customer issues and earn new business if you choose pay option A.
  • Modern Tools: Work with top-tier systems like Service Titan to ensure 100% accuracy and outstanding documentation.
Your Responsibilities
  • Command of our calls: As part of the team, you handle simple to complex customer calls that require sound judgment, active listening, and empathetic, responses.
  • Solve the "Unsolvable": Our customers contact us at time of need and rely on our ability to respond quickly and with solutions to ease their burden.
  • Drive Revenue & Retention: Use your influential skills to perform outbound engagement for renewals, estimate follow up, collections and scheduling of visits.
  • Maintain Process & Data Integrity: Ensure 100% of calls and customer information are documented accurately in Service Titan, maintaining strict compliance with company standards.

How We'll Measure & Support Your Success
Resolution Rate: Achieve first-contact resolution on 90% of calls.
Customer Satisfaction: Maintain a high Net Promoter Score (NPS) by delivering outstanding service.
KPIs: Achieving and exceeding required Key Performance Indicators (KPIs)
Process & Data Accuracy: 100% accurate documentation and processing.
Job Requirements:
• Inbound and outbound call experience preferred
• Inside Sales experience preferred
• Service Titan experience preferred but not required
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude and likes to laugh!
• Team player who can also work independently
• General computer knowledge, including Microsoft Office products
• Typing skills are a must
• Available to work alternating weekly schedules, including on call evenings, weekends and occasional overtime.

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