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Triage Manager Jobs in Georgia (NOW HIRING)

Georgia Eye Institute

Triage Supervisor

Savannah, GA · On-site

This role requires a strong background in ophthalmology, leadership skills, and the ability to manage a high-volume patient triage system. The Triage Supervisor is also responsible for monitoring ...

Georgia Urology PA

TRIAGE

Atlanta, GA · On-site

The Triage Nurse documents those patient care phone calls in the electronic health records systems ... nursing management of illness. * Utilizes relevant data, such as medical records and patient ...

Georgia Eye Institute

Triage Technician

Savannah, GA · On-site

Clinical Manager Location: Savannah Employment Type: Full Time Job Summary: The Triage Technician is responsible for accurately gathering patient information, scheduling appointments based on patient ...

Georgia Urology PA

TRIAGE

Woodstock, GA · On-site

The Triage Nurse documents those patient care phone calls in the electronic health records systems ... nursing management of illness. * Utilizes relevant data, such as medical records and patient ...

Georgia Urology

TRIAGE

Woodstock, GA · On-site

The Triage Nurse documents those patient care phone calls in the electronic health records systems ... nursing management of illness. * Utilizes relevant data, such as medical records and patient ...

Georgia Urology

TRIAGE

Atlanta, GA · On-site

The Triage Nurse documents those patient care phone calls in the electronic health records systems ... nursing management of illness. * Utilizes relevant data, such as medical records and patient ...

NileWHC

TRIAGE NURSE

Roswell, GA · On-site

$35K - $45K/yr

Triage calls from patients and caregivers: * Obtain and clarify patient information. * Assess and ... time management skills. • Ability to adapt well to changes in workload, work locations and ...

Atlanta Womens Healthcare

Triage Nurse

Atlanta, GA · On-site

AWHS Triage Nurse Job Summary: A Triage RN or LPN with Atlanta Women's Healthcare Specialists ... Ability to collaborate effectively with nursing and other clinical managers, physicians, and ...

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Triage Manager information

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How much do triage manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for triage manager in Georgia is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $30.43 per hour, depending on experience, location, and employer.

How does a triage manager collaborate with clinical and administrative teams to ensure efficient patient flow?

A Triage Manager plays a crucial role in coordinating communication between clinical staff, such as nurses and physicians, and administrative teams to prioritize patient care based on acuity. They assess incoming cases, delegate responsibilities, and ensure resources are allocated efficiently to minimize wait times and optimize patient outcomes. Regular meetings, clear documentation, and the use of digital tracking systems are common methods used to facilitate seamless collaboration. This teamwork allows the Triage Manager to quickly adapt to changing situations and maintain smooth operations, especially during periods of high patient volume.

What are the key skills and qualifications needed to thrive as a triage manager, and why are they important?

To thrive as a Triage Manager, you need a solid background in healthcare, strong clinical assessment abilities, and relevant management experience, often supported by a nursing or allied health degree. Familiarity with triage protocols, electronic health records (EHRs), and patient management software is typically required. Leadership, critical thinking, and excellent communication are vital soft skills for coordinating teams and ensuring efficient workflow. These skills and qualities are crucial for making accurate, timely decisions that prioritize patient safety and optimize resource allocation.

What is the difference between Triage Manager vs Triage Nurse?

AspectTriage ManagerTriage Nurse
CredentialsHealthcare management certification, nursing license often preferredRegistered Nurse (RN) license, certification in triage or emergency nursing
Work EnvironmentHealthcare facilities, emergency departments, urgent care centersEmergency departments, urgent care clinics, hospitals
ResponsibilitiesOversees triage operations, manages staff, develops protocolsPerforms patient assessments, prioritizes care, communicates with medical staff

The main difference is that a Triage Manager focuses on overseeing triage operations and staff management, while a Triage Nurse directly assesses and prioritizes patient care. Both roles require healthcare credentials, but the Manager's role is more administrative, whereas the Nurse's role is clinical.

What do you need to work in triage as a Triage Manager?

A Triage Manager typically needs a bachelor's degree in healthcare, nursing, or a related field, along with experience in clinical or emergency settings. Strong organizational, communication, and leadership skills are essential, and familiarity with healthcare software and protocols is often required.

What does a triage manager do?

A triage manager oversees the process of prioritizing and assigning cases or tasks based on urgency and importance, often in healthcare, emergency response, or customer service settings. They coordinate teams, evaluate situations, and ensure timely resolution, frequently using tools like triage protocols or software. Strong organizational and decision-making skills are essential for this role.

What are the most commonly searched types of Triage jobs in Georgia?

The most popular types of Triage jobs in Georgia are:

What job categories do people searching Triage Manager jobs in Georgia look for?

The top searched job categories for Triage Manager jobs in Georgia are:

What cities in Georgia are hiring for Triage Manager jobs?

Cities in Georgia with the most Triage Manager job openings:

Triage Manager jobs near you
Infographic showing various Triage Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,504 per year, or $26.7 per hour.

Triage Supervisor

Georgia Eye Institute

Savannah, GA • On-site

Full-time

Re-posted 29 days ago

Georgia Eye Institute rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

The Supervisor of Triage at the Georgia Eye Institute is responsible for overseeing the triage department, ensuring efficient patient assessment, and coordinating care for individuals seeking ophthalmic services. This role requires a strong background in ophthalmology, leadership skills, and the ability to manage a high-volume patient triage system.
The Triage Supervisor is also responsible for monitoring productivity, tracking key performance metrics, implementing policies, establishing guidelines, standardizing processes, and improving communication within the triage team. Additionally, this role plays a key part in identifying scheduling gaps, managing the patient waitlist process, and optimizing appointment scheduling to enhance patient flow and reduce delays.
Travel will be required between multiple clinic locations or for training and professional development.
Key Responsibilities:
Triage & Patient Assessment
  • Supervise and support the triage team in evaluating and prioritizing patient needs based on urgency.
  • Utilize clinical knowledge to assess ophthalmic symptoms and determine the appropriate level of care.
  • Provide guidance to triage staff in handling urgent eye conditions such as acute vision loss, trauma, infections, and post-surgical complications.
  • Collaborate with ophthalmologists and optometrists to ensure timely and appropriate patient referrals.

Staff Supervision & Training
  • Lead, mentor, and evaluate the performance of the triage staff, including triage technicians and nurses.
  • Develop and implement training programs to ensure staff proficiency in ophthalmic triage protocols and best practices.
  • Monitor team compliance with clinical guidelines and institute policies.
  • Conduct regular staff meetings to discuss process improvements, workflow efficiency, and patient care strategies.

Reporting, Metrics, & Performance Monitoring
  • Track and analyze key performance indicators (KPIs) for the triage department, including patient wait times, call response times, and efficiency in patient assessments.
  • Develop data-driven strategies to improve triage efficiency and enhance patient experience.
  • Provide regular reports to the Clinical Manager on department performance, staffing needs, and operational improvements.
  • Use metric-driven evaluations to identify areas for improvement and develop corrective action plans.
  • Monitor team productivity and ensure staffing levels align with patient demand.

Policy Implementation & Process Standardization
  • Develop and implement triage policies and guidelines to ensure consistency in patient care.
  • Standardize triage processes to optimize workflow and minimize errors.
  • Establish clear guidelines and best practices for patient assessments, documentation, and follow-ups.
  • Improve interdepartmental communication to enhance collaboration between triage staff, clinical staff/physicians, and front office personnel.
  • Ensure compliance with clinical protocols, regulatory requirements, and patient safety standards.

Operational & Administrative Duties
  • Oversee the daily operations of the triage department, ensuring smooth patient flow and minimizing wait times.
  • Identify scheduling gaps and implement strategies to optimize appointment availability for urgent and routine patient needs.
  • Manage the patient waitlist process, ensuring that high-priority and rescheduled patients are accommodated efficiently.
  • Work with administrative staff to manage scheduling, staffing, and resource allocation.
  • Ensure proper documentation and record-keeping for all triage interactions.
  • Assist in implementing new technologies and electronic health record (EHR) systems to streamline triage processes.

Patient & Provider Communication
  • Serve as a liaison between patients, clinical staff/physicians, and the triage team to facilitate clear and effective communication.
  • Address patient concerns and resolve complaints related to triage services.
  • Ensure HIPAA compliance and confidentiality in all patient interactions.

Quality Assurance & Compliance
  • Monitor triage performance metrics and implement improvements as needed.
  • Ensure adherence to OSHA, HIPAA, and other regulatory requirements.
  • Participate in audits, accreditation processes, and quality control initiatives.
  • Collaborate with leadership to develop strategies for enhancing patient outcomes and satisfaction.

Requirements
Education & Certification
  • Preferred: Associate's or Bachelor's degree in Ophthalmic Technology, Healthcare Administration, or a related field.

Experience
  • Minimum 3-5 years of experience in an ophthalmology or optometry setting

Technical Skills & Knowledge
  • Strong knowledge of ophthalmic diseases, conditions, and emergency triage protocols.
  • Experience with ophthalmic diagnostic equipment and procedures.
  • Proficiency in electronic health records (EHR) and patient management systems.
  • Understanding of medical coding and insurance processes related to ophthalmology.

Soft Skills & Competencies
  • Leadership & Team Management: Ability to inspire, coach, and lead a team in a high-paced environment.
  • Data-Driven Decision Making: Ability to track and analyze key performance metrics to improve patient care.
  • Problem-Solving: Quick decision-making skills to handle urgent eye-related conditions.
  • Communication: Excellent verbal and written communication skills for patient interactions and staff coordination.
  • Process Improvement: Experience in implementing policies, standardizing workflows, and enhancing efficiency.
  • Organizational Skills: Strong multitasking abilities and attention to detail in a fast-moving clinical environment.

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