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Triage Insurance Jobs (NOW HIRING)

The Supervisor of Triage at the Georgia Eye Institute is responsible for overseeing the triage ... Understanding of medical coding and insurance processes related to ophthalmology. Soft Skills ...

Triage Nurse

Baltimore, MD · On-site

$40 - $46/hr

Job Summary Our client is seeking a dedicated Triage Nurse for an internal medicine clinic to ... Term Life Insurance Plan. * We will consider for employment all qualified Applicants, including ...

Company sponsored life insurance and short and long-term disability coverage * 403(b) retirement ... The Triage Registered Nurse is responsible to provide clinical assessment and triage to patients by ...

Company sponsored life insurance and short and long-term disability coverage * 403(b) retirement ... The Triage Registered Nurse is responsible to provide clinical assessment and triage to patients by ...

Company sponsored life insurance and short and long-term disability coverage * 403(b) retirement ... The Triage Registered Nurse is responsible to provide clinical assessment and triage to patients by ...

The Triage Nurse represents the care team and coordinates patient centered care. Providing nursing ... Life insurance * Paid time off * Referral program * Retirement plan * Vision insurance Schedule:

Company sponsored life insurance and short and long-term disability coverage * 403(b) retirement ... The Triage Registered Nurse is responsible to provide clinical assessment and triage to patients by ...

Supplemental accident insurance available * 9 paid holidays per year * PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!) * Flexible Schedules Available The Triage ...

Company sponsored life insurance and short and long-term disability coverage * 403(b) retirement ... The Triage Registered Nurse is responsible to provide clinical assessment and triage to patients by ...

Triage Nurse

Edina, MN · On-site

$30 - $45/hr

Triage Nurse Supervisor: Clinical Services Nurse Manager FLSA Status: Non-Exempt Mission: To ... A competitive benefits package including medical, dental, vision, disability, and life insurance ...

New

We are seeking a dedicated Telephonic Triage RN to join our clinical call center team. This ... Current CPR certification, valid driver's license, and automobile insurance Work From Home ...

Triage RN Job Location: Lebanon, NH Profession: Registered Nurse Estimated Pay: $ Duration (weeks ... Benefits: * Day 1 Insurance * Cigna medical, MetLife dental and vision insurance * License ...

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Triage Insurance information

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How much do triage insurance jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for triage insurance in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

In the field of triage insurance, roles such as claims processors or customer service representatives can earn around $3,000 monthly without a degree, especially with experience and relevant skills like insurance knowledge or computer proficiency. These positions often require strong communication skills and familiarity with insurance software but typically do not mandate formal higher education.

What is the difference between Triage Insurance vs Claims Adjuster?

AspectTriage InsuranceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, call centers, or remote workField work and office settings
Industry UsageInsurance companies, healthcare, and third-party administratorsInsurance companies, public agencies, and independent firms
Common Search/ComparisonYesYes

While both roles involve working within the insurance industry, Triage Insurance primarily focuses on initial assessment and routing of insurance claims or inquiries, often in a call center or remote setting. Claims Adjusters, on the other hand, evaluate and settle claims, often involving field inspections. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What cities are hiring for Triage Insurance jobs? Cities with the most Triage Insurance job openings:
Infographic showing various Triage Insurance job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.
Triage Supervisor

Full-time

Posted 7 days ago


Georgia Eye Institute rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

The Supervisor of Triage at the Georgia Eye Institute is responsible for overseeing the triage department, ensuring efficient patient assessment, and coordinating care for individuals seeking ophthalmic services. This role requires a strong background in ophthalmology, leadership skills, and the ability to manage a high-volume patient triage system.
The Triage Supervisor is also responsible for monitoring productivity, tracking key performance metrics, implementing policies, establishing guidelines, standardizing processes, and improving communication within the triage team. Additionally, this role plays a key part in identifying scheduling gaps, managing the patient waitlist process, and optimizing appointment scheduling to enhance patient flow and reduce delays.
Travel will be required between multiple clinic locations or for training and professional development.
Key Responsibilities:
Triage & Patient Assessment
  • Supervise and support the triage team in evaluating and prioritizing patient needs based on urgency.
  • Utilize clinical knowledge to assess ophthalmic symptoms and determine the appropriate level of care.
  • Provide guidance to triage staff in handling urgent eye conditions such as acute vision loss, trauma, infections, and post-surgical complications.
  • Collaborate with ophthalmologists and optometrists to ensure timely and appropriate patient referrals.

Staff Supervision & Training
  • Lead, mentor, and evaluate the performance of the triage staff, including triage technicians and nurses.
  • Develop and implement training programs to ensure staff proficiency in ophthalmic triage protocols and best practices.
  • Monitor team compliance with clinical guidelines and institute policies.
  • Conduct regular staff meetings to discuss process improvements, workflow efficiency, and patient care strategies.

Reporting, Metrics, & Performance Monitoring
  • Track and analyze key performance indicators (KPIs) for the triage department, including patient wait times, call response times, and efficiency in patient assessments.
  • Develop data-driven strategies to improve triage efficiency and enhance patient experience.
  • Provide regular reports to the Clinical Manager on department performance, staffing needs, and operational improvements.
  • Use metric-driven evaluations to identify areas for improvement and develop corrective action plans.
  • Monitor team productivity and ensure staffing levels align with patient demand.

Policy Implementation & Process Standardization
  • Develop and implement triage policies and guidelines to ensure consistency in patient care.
  • Standardize triage processes to optimize workflow and minimize errors.
  • Establish clear guidelines and best practices for patient assessments, documentation, and follow-ups.
  • Improve interdepartmental communication to enhance collaboration between triage staff, clinical staff/physicians, and front office personnel.
  • Ensure compliance with clinical protocols, regulatory requirements, and patient safety standards.

Operational & Administrative Duties
  • Oversee the daily operations of the triage department, ensuring smooth patient flow and minimizing wait times.
  • Identify scheduling gaps and implement strategies to optimize appointment availability for urgent and routine patient needs.
  • Manage the patient waitlist process, ensuring that high-priority and rescheduled patients are accommodated efficiently.
  • Work with administrative staff to manage scheduling, staffing, and resource allocation.
  • Ensure proper documentation and record-keeping for all triage interactions.
  • Assist in implementing new technologies and electronic health record (EHR) systems to streamline triage processes.

Patient & Provider Communication
  • Serve as a liaison between patients, clinical staff/physicians, and the triage team to facilitate clear and effective communication.
  • Address patient concerns and resolve complaints related to triage services.
  • Ensure HIPAA compliance and confidentiality in all patient interactions.

Quality Assurance & Compliance
  • Monitor triage performance metrics and implement improvements as needed.
  • Ensure adherence to OSHA, HIPAA, and other regulatory requirements.
  • Participate in audits, accreditation processes, and quality control initiatives.
  • Collaborate with leadership to develop strategies for enhancing patient outcomes and satisfaction.

Requirements
Education & Certification
  • Preferred: Associate's or Bachelor's degree in Ophthalmic Technology, Healthcare Administration, or a related field.

Experience
  • Minimum 3-5 years of experience in an ophthalmology or optometry setting

Technical Skills & Knowledge
  • Strong knowledge of ophthalmic diseases, conditions, and emergency triage protocols.
  • Experience with ophthalmic diagnostic equipment and procedures.
  • Proficiency in electronic health records (EHR) and patient management systems.
  • Understanding of medical coding and insurance processes related to ophthalmology.

Soft Skills & Competencies
  • Leadership & Team Management: Ability to inspire, coach, and lead a team in a high-paced environment.
  • Data-Driven Decision Making: Ability to track and analyze key performance metrics to improve patient care.
  • Problem-Solving: Quick decision-making skills to handle urgent eye-related conditions.
  • Communication: Excellent verbal and written communication skills for patient interactions and staff coordination.
  • Process Improvement: Experience in implementing policies, standardizing workflows, and enhancing efficiency.
  • Organizational Skills: Strong multitasking abilities and attention to detail in a fast-moving clinical environment.