Summary
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
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Duties
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Handles routine inquiries from both staff and inmates, providing technical assistance and answering questions regarding the general nature of correctional programs.
Receives visitors to the office, determines the nature of the requests and directs them to the appropriate staff or personally provides the information desired when routine or procedural matters of the office are involved.
Reviews correspondence prepared for the supervisor and other staff.Assists the Unit Manager and staff members in the procedural aspects of expediting the work of this office.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.
Requirements
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Conditions of employment
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
- Meet CTAP or ICTAP eligibility criteria;
- Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
- Submit the appropriate documentation to support your CTAP eligibility:
- A copy of the agency notice (i.e., separation notice or agency RIF letter),
- Most recent performance appraisal, and
- Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
- See USAJOBS' Career Transition Programs for more information.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental
status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy
Key Requirements:
- U.S. Citizenship is Required.
- See Special Conditions of Employment Section.
- Selective Service Requirement
Qualifications
To be considered for the position, you must meet the following qualification requirements:
Education:
GL-05: Successfully completed 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at the GL-05.
This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
GL-06: As a general rule, education is not creditable above GL-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.
OR
Experience:
GL-05 and GL-06: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.Some examples of this qualifying experience are:
GL-05:
- Experience preparing, receiving, reviewing and verifying documents.
- Experience processing transactions and maintaining office records.
- Experience locating and compiling data or information from files and other data sources.
GL-06:
- Experience receiving telephone calls and visitors, handling requests for information, processing incoming and outgoing materials such as correspondence, reports and memoranda.
- Experience editing and composing letters and reports, transcribing notes, and reviewing correspondence.
- Experience performing office automation duties using a personal computer, preparing a calendar, worksheets, typing a variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files.
- Experience scheduling and maintaining appointments, coordinating meetings and conferences, making travel arrangements, and performing time and attendance functions.
OR
Combination of Education and Experience:
GL-05 only: Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
Education
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Additional information
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution.
If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage.
Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.
LENGTH OF ELIGIBILITY:
Eligible applicants will remain on the inventory until the closing date of the vacancy announcement.
NOTE: This announcement is posted on a yearly cycle. The announcement will EXPIRE on the listed closing date of 09/30/2026 at 11:59 p.m. Eastern Standard Time. In order to receive consideration for the next cycle, applicants MUST reapply to the new vacancy announcement.
SALARY RANGE:
The salary range for this announcement reflects Rest of US GL-09/01 $63,780 to highest GL-09/10 San Jose-San Francisco-Oakland, CA $102,887. See current pay scales for locality area for which you are applying at OPM and search pay tables.
SPECIAL CONDITIONS OF EMPLOYMENT SECTION:
Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.
All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
Successful completion of the "Introduction to Correctional Techniques", three-week training course at Glynco, Georgia is required.
Additional selections may be made if vacancies occur within the life of the certificate.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Nonforeign Area Cost-of-Living Allowances (COLA): There is an 8.64% (of basic pay) Cost of Living Allowance (COLA) authorized for FDC Honolulu, HI, and a 2.49% for MDC Guaynabo, PR. See COLA and Locality Pay Rates in Nonforeign Areas for more information.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.