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Travel Agent Jobs in Decatur, GA (NOW HIRING)

A typical work schedule will include 50% time in office and 50% time on client site(s) with requirements for overnight travel at times. The Commissioning Engineer/Agent is responsible for tasks ...

A typical work schedule will include 50% time in office and 50% time on client site(s) with requirements for overnight travel at times. The Commissioning Engineer/Agent is responsible for tasks ...

A typical work schedule will include 50% time in office and 50% time on client site(s) with requirements for overnight travel at times. The Commissioning Engineer/Agent is responsible for tasks ...

Front Desk Agent Location: Atlanta, GA, 30354 Job Number: 24141612 Job Category: Rooms amp; Guest ... They see business travel as an adventure because they see all travel as an adventure. Where others ...

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Travel Agent information

See Decatur, GA salary details

$11

$20

$33

How much do travel agent jobs pay per hour?

As of May 30, 2026, the average hourly pay for travel agent in Decatur, GA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.35 per hour, depending on experience, location, and employer.

What Do Travel Agents Do?

Travel Agents help people plan and book trips. They can plan flights, lodging, transportation, activities, and entire itineraries. When it comes to planning vacations, Travel Agents offer their clients advice on everything from entertainment to flights and sell travel packages that may include hotels, airfare, and tours. Travel Agents make arrangements for their clients, buying tickets, contacting airlines, and researching the best possible trip arrangements. They sort through multiple offers and flights to find the one that is right for their client, often with discounts or deals.

What are the key skills and qualifications needed to thrive as a Travel Agent, and why are they important?

To thrive as a Travel Agent, you need strong customer service abilities, attention to detail, and a good understanding of travel industry practices, often supported by a certification such as CTA (Certified Travel Associate). Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre, as well as booking and reservation platforms, is typically required. Excellent communication, problem-solving skills, and the ability to adapt to client preferences set outstanding agents apart. These skills ensure clients receive personalized, efficient service and seamless travel experiences.

How does a travel agent typically collaborate with clients and travel vendors to create customized travel experiences?

Travel agents work closely with clients to understand their preferences, budget, and special requirements, then liaise with airlines, hotels, tour operators, and other service providers to arrange travel itineraries. This involves frequent communication, negotiation for the best rates or perks, and coordination to ensure all components of a trip align smoothly. Agents often troubleshoot issues such as flight changes or accommodation concerns, acting as an advocate for their client. Building strong relationships with both clients and vendors is essential for delivering memorable, tailored travel experiences.

What are travel agents?

Travel agents are professionals who help individuals and groups plan, book, and manage travel arrangements. They provide expertise on destinations, transportation, accommodation, tours, and travel insurance. Travel agents can save clients time and money by finding the best deals, offering personalized recommendations, and handling bookings and changes. They often have access to exclusive offers and can assist if issues arise during a trip. Their services are valuable for both leisure and business travelers.

What is the difference between Travel Agent vs Travel Consultant?

AspectTravel AgentTravel Consultant
CredentialsNone required, but certifications like IATA can helpSimilar credentials, often with additional certifications
Work EnvironmentRetail agencies, online platforms, or independentConsulting firms, agencies, or online
Industry UsageCommonly used term for booking travelOften used interchangeably, emphasizing personalized service

Travel Agents and Travel Consultants both assist clients with travel planning and bookings. While the terms are often used interchangeably, Travel Consultants may focus more on personalized, expert advice, whereas Travel Agents typically handle bookings through agencies. Both roles require similar credentials and work environments, making them closely related in the travel industry.

What are the most commonly searched types of Travel Agent jobs in Decatur, GA? The most popular types of Travel Agent jobs in Decatur, GA are:
What are popular job titles related to Travel Agent jobs in Decatur, GA? For Travel Agent jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Travel Agent jobs in Decatur, GA look for? The top searched job categories for Travel Agent jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Travel Agent jobs? Cities near Decatur, GA with the most Travel Agent job openings:
Infographic showing various Travel Agent job openings in Decatur, GA as of May 2026, with employment types broken down into 3% Locum Tenens, 3% As Needed, 47% Full Time, 6% Part Time, and 41% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,920 per year, or $20.2 per hour.
Branch Customer Service Rep - Morrow, GA

Branch Customer Service Rep - Morrow, GA

AAA Auto Club Group

Morrow, GA

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

193rd of 259 rated insurance


Job description

It's a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Exempt/Non Exempt:
Hourly
Job Description:
Why Choose a Career with the AAA The Auto Club Group (ACG)

  • Established brand that has been around for over 100 years. Our members know and trust us!
  • Branch Offices house travel, membership, insurance sales and support employees
  • You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.

Excellent Opportunities to Build a Career Path:
The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
  • Other Branch positions - Field Insurance Sales Agent, Travel Agent or
  • Other Departments such as:
  • Call Centers (ERS, Sales and Service, etc.)
  • Automotive Services
  • Claims
  • Underwriting and more

A DAY IN THE LIFE of a Branch Customer Service Representative
The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
  • Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
  • Generate leads, update members on travel and insurance specials, and provide travel information
  • Respond to customer inquiries and refer to senior staff or agent when appropriate
  • Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
  • Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
  • Provide administrative support to the travel and/or insurance sales staff during peak periods
  • Conduct outbound promotional calls for insurance and/or travel products
  • Other duties as assigned

HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
  • Medical, dental and vision benefits
  • 401k Match
  • Paid parental leave and adoption assistance
  • Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually
  • Tuition assistance program, professional certification reimbursement program and other professional development opportunities
  • AAA Membership
  • Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
  • High School Diploma or equivalent
Work Experience:
  • Working in a customer focused environment
  • Providing customer focused service and timely solutions to problems
  • Microsoft Office applications
  • Taking personal responsibility in seeking solutions to problems
  • Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
  • Passion and enthusiasm for working with people
  • Basic mathematical calculations to accurately perform monetary transactions
  • Communicate effectively (verbal and written) with others in a work environment
  • Work effectively in a team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work under pressure in a high volume, fast paced customer service environment
  • Work irregular hours including holidays and weekends (may include community events)

Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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