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Trauma Program Manager Jobs in Norwalk, CT (NOW HIRING)

What You'll Do As Program Director, under the direction of the Executive Director, you will provide ... trauma-informed, and participant-centered service delivery. * Ability to manage multiple priorities ...

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Trauma Program Manager information

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$11K

$66.8K

$141.5K

How much do trauma program manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for trauma program manager in Norwalk, CT is $66,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $60,200.00 per year, depending on experience, location, and employer.

What is a trauma program manager?

Trauma Program Managers are healthcare professionals, often nurses, responsible for overseeing and coordinating all aspects of a hospital's trauma program. They ensure that trauma care meets regulatory standards and guidelines, manage trauma team operations, and facilitate quality improvement initiatives. Their role also includes staff education, data collection, and reporting to ensure optimal patient outcomes and compliance with accreditation bodies such as the American College of Surgeons. Trauma Program Managers serve as liaisons between hospital administration, medical staff, and external agencies.

What does a trauma program manager do?

A trauma program manager (TPM) develops and oversees all operational nursing issues related to emergency trauma care at a hospital or medical facility. As a TPM, you manage all nurses in the trauma center and report to the trauma program director. Your responsibilities include improving the flow of patients through the center, coordinating care systems for different types of trauma, and contributing to the development and implementation of clinical treatment for all trauma patients. In performing your duties, you work closely with other nurses, physicians, surgeons, and medical staff to ensure this program is working smoothly and to address any issues in care delivery.

How does a trauma program manager typically collaborate with multidisciplinary teams to improve patient outcomes?

A Trauma Program Manager regularly works with physicians, nurses, trauma registrars, and ancillary staff to coordinate care and ensure compliance with trauma center standards. They facilitate multidisciplinary meetings, oversee performance improvement initiatives, and review trauma cases to identify areas for quality enhancement. By fostering open communication and providing education across departments, the Trauma Program Manager helps drive process improvements that directly impact patient outcomes and maintain trauma center accreditation.

What are the key skills and qualifications needed to thrive as a trauma program manager, and why are they important?

To thrive as a Trauma Program Manager, you need expertise in trauma nursing or emergency care, a bachelor’s or master’s degree in nursing, and a valid RN license, often complemented by experience in trauma program coordination. Familiarity with trauma registry databases, performance improvement processes, and certifications like TNCC (Trauma Nursing Core Course) or ATCN (Advanced Trauma Care for Nurses) is typically required. Strong leadership, organizational, and communication skills are crucial for managing multidisciplinary teams and ensuring compliance with trauma system standards. These competencies are vital for maintaining high standards of patient care, facilitating continuous quality improvement, and ensuring the trauma program meets accreditation requirements.

What is the difference between Trauma Program Manager vs Trauma Coordinator?

Trauma Program ManagerTrauma Coordinator
Oversees the entire trauma program, manages staff, develops policies, and ensures compliance with regulations.Supports trauma team operations, assists with patient care coordination, and maintains trauma registry data.

Both roles require knowledge of trauma protocols and certifications like TNCC or ATCN. The Trauma Program Manager typically has more administrative responsibilities, while the Trauma Coordinator focuses on clinical support and data management. Employers in hospitals and trauma centers often use both titles, with the Program Manager holding a broader leadership role. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Trauma Program jobs in Norwalk, CT?

The most popular types of Trauma Program jobs in Norwalk, CT are:

What job categories do people searching Trauma Program Manager jobs in Norwalk, CT look for?

The top searched job categories for Trauma Program Manager jobs in Norwalk, CT are:

What cities near Norwalk, CT are hiring for Trauma Program Manager jobs?

Cities near Norwalk, CT with the most Trauma Program Manager job openings:

Infographic showing various Trauma Program Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $66,831 per year, or $32.1 per hour.

Program Director, Crime Victim Services Program

Urban Resource Institute

New York, NY • On-site

$81K/yr

Full-time

Posted 4 days ago


Job description

URI's work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives-including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention-designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.
POSITION OVERVIEW:
The Crime Victim Services Program Director (CVSP), based at the Bronx Family Justice Center, provides overall leadership and oversight of non-residential case management and advocacy services, including program administration, fiscal management, and staff supervision. The position is part of URI's Justice Initiatives non-residential department.
The NYC Family Justice Centers, operated by the NYC Mayor's Office to End Domestic and Gender-Based Violence, are multidisciplinary, one-stop service centers that bring together government agencies, legal service providers, community-based organizations, and other partners to provide coordinated, survivor-centered services to individuals experiencing domestic and gender-based violence.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Provide strategic direction for learning and development across crisis intervention, advocacy, and case management services
  • Supervise Program Manager and provide clinical triage support to the entire team for high-risk cases.
  • Oversee supervision of the case managers, intensive case managers, and the economic empowerment/housing specialist.
  • Develop strong relationships and liaise regularly with onsite partners to ensure strong collaboration amongst FJC partners with client consent.
  • Ensure adequate team coverage and effectively manage staff schedules, including holidays.
  • Monitor budget performance and track progress on budget to actuals .
  • Promote compliance with all relevant city regulations as well as agency and program policies, and compliance in meeting performance measures based on organizational targets.
  • Ensure accurate and timely data collection and report submissions.
  • Oversee team progress and review case notes for quality and completeness.
  • Regularly participate in external and internal partner meetings.
  • Engage in city-wide crime victim coalitions.
  • Develop and achieve annual department goals in alignment with the theory of change. and logic models as well as funder deliverables and in support of the mission and agency-wide strategic plan.
  • Work closely with the Senior Director of Economic Justice to create innovative program development that is aligned with survivor-led, equity-based solutions specifically for underserved communities.
  • Carry a small caseload of high-risk cases with complex system involvement as needed.
  • Lead weekly case conferencing and ensure quick responses to survivors who are enrolled in the program.
  • Provide inclusive leadership and management to the team and provide comprehensive oversight of the program's operations.
  • Cultivate leadership and professional development for staff, including facilitating growth opportunities.
  • Collaborate closely with other Justice Initiative program leaders and staff along with other divisions within URI.
  • Participate in new hire recruitment process, especially with post-hire onboarding, training, and case shadowing.
  • Adhere to confidentiality practices and protocols.
  • Knowledge in general case management services, crisis intervention and safety planning.
  • Participate in fund development activities for the program and collaborate actively with URI's Development, Marketing and Communications, as well as Government Affairs Departments.
  • Assist with the development and implementation of consistent standards, policies and practices regarding participant services and other agency protocols.
  • Other duties as requested that enhance the mission of URI and CVSP.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES:
  • Master's degree in Social Work, Psychology, or a related field with 2-3 years of relevant experience working with DV & GBV survivors.

REQUIRED SKILLS AND EXPERIENCE:
  • At least 2-4 years of supervisory and program management experience.
  • Strong knowledge and experience of Trauma-informed practice.
  • Knowledge of Family Justice Centers is a plus.
  • Demonstrated experience in reflective supervision.
  • Ability to thrive in a high-volume, high trauma work environment.
  • Strong commitment to equity and social justice, including a focus on self-awareness and engagement of continuous learning around issues of diversity, equity, and inclusion; high level of Emotional Intelligence (EQ).
  • Experience cultivating and maintaining community partnerships.
  • Demonstrated sensitivity and experience with and/or knowledge of domestic violence within and against disenfranchised communities, including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly, and individuals with mental health issues.
  • Must possess a demonstrated ability in delivering participant services, including communication and listening skills, understanding of human interaction and personality development, writing and recording case documentation, and skills in group counseling.
  • Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly.
  • Exceptional interpersonal, critical thinking, communication, and writing skills, and the ability to develop positive and productive relationships.
  • Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
  • Must have the ability to be flexible with work schedule due to program needs.
  • Acknowledge and application of self-care and work-life balance for self and others.

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS:
  • Work schedule includes four days working in the office and one day working from home with the remote day serving as the on-call day.
  • Flexibility is required to meet on-site demands throughout the week
  • Will be required to read printed and handwritten materials.
  • Will be required to manipulate the computer mouse and keyboard.
  • Will be required to read information on computer screen.
  • Must be able to sit for extended periods of time.
  • Must be able to enter information in digital forms and spreadsheets.

SALARY: $81,000/yr-85,000/yr
Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.