Trauma Program Manager Jobs in North Carolina (NOW HIRING)

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

The Trauma Nurse Coordinator (TNC) will work in collaboration with the Trauma Center Medical Director and the Trauma Program Manager to plan, coordinate and evaluate the Duke University Hospital Trauma Center Performance Improvement and Patient Safety Plan.

Serves as a liaison and consultant with interdisciplinary teams, to include Case Managers and Social Workers, for optimal care of the trauma patient. Works collaboratively to ensure patient needs are met and appropriate care delivery is coordinated across the continuum at the proper level of care

Performance Improvement 90%

In conjunction with the Trauma Program Manager and Trauma Medical Director, ensures compliance with the American College of Surgeons standards for Level 1 Trauma Center verification.
Develops, implements, and coordinates PI initiatives for the Trauma Center.
Monitor all PI standards, i.e. audit filters, sentinel events, guideline adherence, variances, etc.
Trauma Center
Contributes to the development and continuous improvement of organizational systems in which plans related to the delivery of patient care services can be developed, implemented, and evaluated.
Ensures that all primary, secondary and tertiary quality review is completed and documented in all Trauma quality indicators.
Assists with development of clinical care guidelines with routine surveillance and reporting of compliance.

Clinical 5%

Supports and adheres to Duke Hospital's policies, procedures, philosophy and mission, applying customer service standards and excellence in attitude and behaviors in performing all job responsibilities.
Act as a liaison between the trauma center and the specialty services caring for trauma patients
Serves as clinical resource and role model for all associates involved in the care of the trauma patient
Responds to L1/2 trauma activations during working hours

Trauma Education/Collaboration 5%

Assess trauma educational needs and participate in provision of education for staff
Actively participates in research and professional practice committees.
Collaborates with the Duke RAC Coordinator to address performance improvement issues of the referring agencies.
Represent the Duke Trauma Center and Emergency Service CSU in a variety of local and regional public forums, to include professional meetings and educational forums.

May include pushing, standing, sitting, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Frequent interruptions in workflow may occur.
Must possess the ability to work under pressure and manage stressful situations.

Supervison Scheduling

Registered Nurse with a valid unencumbered license in North Carolina, Current ACLS, TNCC preferred
A BSN is required with Master's degree preferred in a healthcare field
Three years' experience in trauma/emergency/prehospital care.
TNCC instructor (Or eligible within 18 months of hire)
National nursing certification required, TCRN preferred.
PALS or ENPC preferred
Effective written and oral communication
Able to cultivate and maintain positive relationships

BSN required

3 years of nursing experience required

Current or compact RN licensure in the state of North Carolina required. BLS required.