Trauma Program Director Jobs in Chicago, IL (NOW HIRING)

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. 

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently searching for a full-time DV Program Supervisor for the Gender Based Violence Rapid Rehousing Program at our Calumet office. 

SALARY: The average starting salary for this position will fall in the range of $62,000 and $69,000 annually. Where candidates fall in this range will be based on skill and experience level. 

ESSENTIAL JOB FUNCTIONS:

• Oversees a domestic violence advocacy program area and supervises its staff members.
• Models' initiative by planning, developing, and implementing interventions that meet changing client needs.
• Assumes responsibility for grant monitoring and reporting within their program area.
• Provides supervision, coaching, and support to program staff in appropriate crisis management, non-violent communication, and conflict resolution skills.
• Has a team-oriented approach that promotes positive interactions.
• In collaboration with the Program Director, is responsible for the hiring, supervision, and evaluation of staff, interns, and volunteers within their program area.
• Oversees scheduling and/or on-call responsibilities of program staff. May rotate on-call responsibilities with other DV Program Supervisors or program staff.
• Administers assessments as appropriate and trains staff in their use and interpretation.
• Assesses and effectively responds to the needs of survivors seeking supportive services using short-term, strengths-based interventions.
• Facilitates group supervision, team meetings, and/or program/agency meetings.
• Participates in a team-oriented approach by collaborating with departmental staff and other programs to provide comprehensive services for clients.
• Is responsible for monitoring contract, grant, and program expectations, ensuring that team members meet timelines and reporting requirements. 
• Conducts program planning and makes recommendations, including budget needs, to the DV Program Director.
• May carry a client caseload, providing short-term, strengths-based, trauma-informed services to survivors of domestic violence and their children.
• Remains cognizant of current developments in the field of domestic violence.
• Attends appropriate workshops, conferences, etc. to enhance professional development and understanding of issues in the field.
• Establishes and maintains contact with local agencies, organizations, and partnering sites as appropriate.
• Effectively and professionally represents Metropolitan Family Services and the domestic violence program in the community.
• Provides services in accordance with the Illinois Certified Domestic Violence Professionals’ code of ethics.
• Other duties as assigned.

KNOWLEDGE, SKILLS and ABILITIES:

• Strong supervisory and administrative skills, including team building, reflective supervision, and grant management.
• Knowledge of community resources, advocacy and crisis intervention skills, and an understanding of trauma and Trauma-Informed Care.
• Empathic, non-judgmental, service-oriented attitude in work with clients.
• Recognizes domestic violence survivors as the experts of their own lives and helps staff to partner with clients to identify and build upon their strengths.
• Ability to respond appropriately in varied situations and to function with minimal supervision.
• Ability to work and problem-solve both independently and collaboratively within a team environment, demonstrating professionalism, flexibility, and mature judgment.
• Must demonstrate self-awareness, insight, and commitment to ongoing professional growth. Models' healthy boundaries and good self-care with clients and coworkers.
• Must have excellent verbal and written communication skills, strong organizational skills, and demonstrate understanding and effectiveness in working with diverse populations.
• Must be able to accommodate flexibility in work schedule, which may include some variable evenings and/or weekends.

QUALIFICATIONS:

• Bachelor’s degree and 5+ years’ experience, including experience in domestic violence survivor services and other services as appropriate to the specific role. 
• Demonstrated increase in administrative/supervisory responsibilities across time. 
• Illinois Certified Domestic Violence Professional (CDVP) certification required by end of first year in role.
• Master’s degree (for court programs) and three years’ experience in the field of gender-based violence and/or social services preferred.
• Court/legal advocacy experience strongly preferred for supervisors of the Court Advocacy Programs preferred. 
• 40-hour Domestic Violence training preferred at time of hire. This training is required at first opportunity upon hire and must be completed prior to any contact with DV program clients or their personally identifying information preferred. 

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screenings and background checks.

TRANSPORATION/TRAVEL REQUIREMENTS: 

• Driving for work required with personally owned vehicle. Travel between sites not required.

PHYSICAL DEMANDS: 

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! 

Some highlights include:

• Aetna Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

MORE ABOUT US:

 Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.