Transportation Operations Assistant Jobs in Michigan

This role is responsible to supervise the day to day transportation department activities within assigned area(s) such as dispatching, routing, product/equipment security, equipment maintenance, etc. Assigns work to transportation associates and ensures productivity, safe work environment and efficient operations; and trains associates as necessary.

Here's what you'll do:

• Supervise the day to day transportation department activities within assigned area(s) such as dispatching, routing, product/equipment security, equipment maintenance, etc.

• Work with cross-functional departments as it relates to the transportation/supply chain operations and ensure prompt and timely resolution of any issues.

• Assign and update driver schedules and coordinate delivery changes through routing and scheduling software system(s) or work with dispatchers/route analysts to coordinate day-to-day scheduling of associates based on resources, volume, etc.; maximize resources and ensure most efficient routes for assigned area(s) to include customer deliveries and backhauls.

• Ensure customer concerns are addressed in a timely and accurate manner.

• Oversee the review of on-board computers and log reports to ensure/maximize performance of the assigned fleet.

• Monitor driver schedules to include DOT hours, breaks, idle times, additional stops, total hours, etc.

• Work with Fleet Safety/Compliance team to monitor Federal Motor Carrier Safety Administration (FMCSA) Compliance, Safety and Accountability (CSA) and Department of Transportation (DOT) compliance (i.e., DOT physical re-certifications, driver license renewals, random drug screening) and communicate information to drivers in a timely manner to ensure compliance.

• Assist Transportation and/or Safety Manager with arranging and conducting safety meetings to reinforce compliance and address concerns/issues.

• Oversee, review and/or approve driver incoming paperwork, driver logs and files, hours reporting, submission of driver payroll, and other transportation related activities accordingly; recommend changes as necessary and provide training to team on changes in processes and procedures.

• Maintain transportation related reporting and monitor department KPI metrics; analyze metrics results and customer delivery schedules and partner with transportation/logistics, account representatives, warehouse operations, etc. to ensure most efficient, economical and cost effective routes.

• Ensure the health, safety, cleanliness and security of the work environment. This may include, but is not limited to:

• Ensure compliance with distribution procedures and governmental regulations (i.e., DOT regulations, FMCSA regulations, safety, sanitation, etc.) and promote and reinforce safety and security awareness.

• Oversee and ensure the cleanliness of the work environment.

• Ensure proper maintenance of and report any issues related to equipment

• Report and/or address any issues or work-related injuries, and participate in any investigations as required.

• Coordinate and lead pre-shift meetings and ensure timely communication with associates on various topics (i.e., transportation/distribution procedures, safety, human resources programs, etc.).

• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.

• May be responsible to assist with labor agreement administration, as necessary.

• Additional responsibilities may be assigned as needed.

Here's what you'll need:

• High school graduate or GED (required)

• Three years of combined transportation and/or supply chain operations experience required; must have knowledge/experience within transportation.

• One year of supervisory or lead experience preferred.

• Good written and verbal communication skills.

• Good organization, prioritization, problem-solving and decision-making skills.

• Must be able to multi-task and have good follow through to meet deadlines.

• Must have good leadership and training skills; ability to work with all levels of management and line associates.

• Ability to work flexible hours based on business needs; must be available/on call during evenings or weekends to solve problems arising from equipment breakdowns, weather emergencies, or other situations that require problem solving.

• Knowledge of transportation/logistics activities such as FMCSA/CSA compliance, DOT requirements, dispatching, backhauls, contract carriers, local regulations, etc.

• Knowledge of transportation on-boarding software required; experience with Cadec preferred, and knowledge of dispatch software (CAMS, etc.) and/or routing software (JDA).

• Proficient with computers to include MS Office (Excel and Word).