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As of Aug 4, 2026, the average hourly pay for transportation operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.
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A map of the United States highlighting the number of Transportation Operations Assistant job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Transportation Operations Assistant job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Assistant/Associate Analyst, Transportation

Abercrombie and Fitch Co.

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Abercrombie & Fitch rating

6.2

Company rating: 6.2 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

48th of 104 rated fashion retailers


Job description

Job Description:
The Transportation Operations Analyst supports Abercrombie & Fitch's Direct-to-Consumer parcel network by driving daily carrier operations, performance management, reporting, and continuous improvement initiatives. This role serves as a critical link between transportation operations, carrier partners, distribution centers, finance, and cross-functional stakeholders to ensure a best-in-class customer delivery experience while optimizing transportation costs.
This role is foundational to maintaining a reliable and cost-effective parcel transportation network that supports millions of annual customer shipments. The position helps ensure operational excellence, drives data-based decision making, improves customer delivery outcomes, and supports strategic transportation initiatives across the A&F supply chain.
What Will You Be Doing?
Transportation Operations
  • Monitor daily parcel carrier performance across North America transportation partners.
  • Investigate and resolve transportation disruptions, service failures, late deliveries, and customer-impacting issues.
  • Serve as a point of contact for operational escalations with internal stakeholders and external carriers.
  • Support peak planning activities and execution readiness for high-volume periods.
  • Track carrier service performance, transit times, and delivery commitments.

Analytics & Reporting
  • Develop, maintain, and distribute transportation performance reporting and dashboards.
  • Analyze shipping trends, cost drivers, volume forecasts, and carrier performance metrics.
  • Identify opportunities to improve service, reduce transportation costs, and enhance customer experience.
  • Perform root cause analysis on operational issues and provide actionable recommendations.
  • Support budget planning, forecasting, and carrier financial analysis.

Carrier & Stakeholder Management
  • Partner with carrier account teams to drive operational improvements and issue resolution.
  • Participate in recurring business reviews and performance discussions with transportation providers.
  • Collaborate with Distribution Centers, Customer Care, Finance, and Supply Chain teams.
  • Ensure carrier compliance with contractual and operational expectations.

Process Improvement & Automation
  • Identify manual processes and implement automation opportunities using tools such as Microsoft Power Platform and AI-enabled solutions.
  • Document transportation processes, standard operating procedures, and best practices.
  • Support testing and implementation of transportation initiatives, system enhancements, and network optimization projects.
  • Drive continuous improvement efforts focused on efficiency, scalability, and operational excellence.

What Do You Need to Bring?
  • Minimum 2 years of experience in transportation, logistics, supply chain, operations, analytics, or relevant experience.
  • Experience working with parcel carriers and transportation networks.
  • Background in retail, eCommerce, distribution, fulfillment operations, or relevant experience.
  • Continuous improvement and project management experience a plus.
  • Strong analytical and problem-solving abilities.
  • Advanced Microsoft Excel skills.
  • Experience with Power BI, Tableau, or similar reporting tools preferred.
  • Familiarity with transportation management, parcel operations, or supply chain systems.
  • Ability to interpret large data sets and translate findings into business recommendations.
  • Strong attention to detail and sense of ownership.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and stakeholder management skills.
  • Comfortable balancing operational execution with strategic analysis.

Success Measures
  • Carrier service performance and delivery experience.
  • Operational issue resolution and escalation management.
  • Transportation cost optimization opportunities identified and implemented.
  • Reporting accuracy and actionable business insights.
  • Process automation and continuous improvement contributions.
  • Strong cross-functional partnership and stakeholder satisfaction.

Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
  • Incentive bonus program
  • 401(K) savings plan with company match
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off and one paid volunteer day per year, allowing you to give back to your community
  • Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles and six work from anywhere weeks per year)
  • Seven associate wellness half days per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement, we believe in promoting from within
  • Access to multiple Associate Resource Groups
  • Global team of people who will celebrate you for being YOU!

Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

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