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Transitional Center Jobs in Georgia (NOW HIRING)

The Sales Center Manager exercises complete responsibility for developing and managing a business ... transition into new civilian professions. All offers to external candidates for employment are ...

The Sales Center Manager exercises complete responsibility for developing and managing a business ... transition into new civilian professions. All offers to external candidates for employment are ...

... transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best ...

The Sales Center Manager exercises complete responsibility for developing and managing a business ... transition into new civilian professions. All offers to external candidates for employment are ...

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Transitional Center information

See Georgia salary details

$10

$15

$23

How much do transitional center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for transitional center in Georgia is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Transitional Center Case Manager, and why are they important?

To thrive as a Transitional Center Case Manager, you need a background in social work, psychology, or criminal justice, with relevant experience or a degree often required. Familiarity with case management software, documentation systems, and knowledge of community resources is essential. Strong communication, empathy, and organizational skills help build trust and effectively support residents’ reintegration. These abilities are crucial for delivering tailored support, ensuring compliance, and promoting successful transitions back into the community.

What are some common challenges faced by staff working in a Transitional Center, and how can they be effectively managed?

Staff in a Transitional Center often encounter challenges such as supporting residents with diverse backgrounds, managing behavioral issues, and maintaining a structured yet supportive environment. Effective communication, setting clear boundaries, and ongoing training in conflict resolution and trauma-informed care are key strategies to manage these challenges. Collaboration with multidisciplinary teams—including case managers, counselors, and security personnel—also helps ensure residents' successful reintegration and staff well-being. Regular team meetings and debriefings can further support staff in addressing any emerging issues promptly.

What is the difference between Transitional Center vs Reentry Specialist?

AspectTransitional CenterReentry Specialist
CredentialsVaries; often requires background checks and basic certificationsTypically requires certifications in counseling, social work, or criminal justice
Work EnvironmentResidential facilities, correctional institutions, or community settingsOffices, community centers, or correctional facilities
Employer & IndustryGovernment agencies, correctional systems, or non-profitsGovernment agencies, reentry programs, or social service organizations

Transitional Centers focus on providing temporary housing and support for individuals reentering society, while Reentry Specialists offer personalized guidance and services to facilitate successful reintegration. Both roles are essential in the criminal justice and social services industries, often working together to support individuals' transition back into the community.

What is a Transitional Center?

A Transitional Center is a residential facility designed to help individuals, often those recently released from incarceration, gradually reintegrate into society. These centers provide structured environments, support services, and resources such as job training, counseling, and life skills programs. The goal is to assist residents in developing the skills and stability needed to live independently and avoid reoffending. Transitional Centers play a crucial role in reducing recidivism and supporting successful reentry into the community.
What are popular job titles related to Transitional Center jobs in Georgia? For Transitional Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Transitional Center jobs in Georgia look for? The top searched job categories for Transitional Center jobs in Georgia are:
What cities in Georgia are hiring for Transitional Center jobs? Cities in Georgia with the most Transitional Center job openings:
Infographic showing various Transitional Center job openings in Georgia as of June 2026, with employment types broken down into 61% Full Time, 31% Part Time, and 8% Temporary. Highlights an 100% In-person job distribution, with an average salary of $33,117 per year, or $15.9 per hour.
Contact Center Client Services Manager

Contact Center Client Services Manager

MCI Careers

Savannah, GA • Remote

Full-time

Posted 9 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results, this role is for you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the main point of contact for assigned client accounts.
  • Ensure service delivery aligns with client expectations, SLAs, and KPIs.
  • Conduct regular business reviews and performance presentations with clients.
  • Collaborate with operations, QA, and training teams to resolve issues and implement improvements.
  • Identify opportunities for account growth and upselling additional services.
  • Manage client onboarding, transitions, and change requests.
  • Monitor client satisfaction and proactively address concerns.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business, Communications, or a related field (preferred).
  • 3+ years of experience in client services or account management in a BPO or contact center.
  • Strong relationship management and communication skills.
  • Ability to analyze data and present insights to clients.
  • Experience managing multiple client accounts simultaneously.
  • Familiarity with CRM tools and reporting platforms.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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