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Transaction Processing Representative information

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How much do transaction processing representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for transaction processing representative in the United States is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a transaction processing representative?

Transaction Processing Representatives are professionals who handle, review, and process financial or operational transactions on behalf of an organization. Their duties often include verifying data, ensuring accuracy, entering information into systems, resolving discrepancies, and communicating with clients or internal departments. These representatives play a crucial role in maintaining efficient workflow and compliance with company policies and regulations. They typically work in industries such as banking, insurance, healthcare, and finance, where precise and timely processing of transactions is essential.

What are the key skills and qualifications needed to thrive as a transaction processing representative?

To thrive as a Transaction Processing Representative, you need strong attention to detail, data entry accuracy, and familiarity with financial transactions, often supported by a high school diploma or equivalent. Experience with transaction processing systems, spreadsheets, and basic accounting software is typically required. Excellent organizational skills, time management, and effective communication help individuals excel in this role. These skills are crucial for ensuring error-free processing, maintaining data integrity, and delivering reliable service in fast-paced environments.

What are some typical challenges transaction processing representatives face when handling large volumes of transactions?

Transaction Processing Representatives often encounter challenges such as maintaining accuracy and attention to detail while processing a high volume of transactions under tight deadlines. Errors can have significant financial and reputational consequences, so it’s crucial to follow established procedures and double-check work. Additionally, adapting to frequently updated systems or regulatory requirements can require quick learning and flexibility. Effective communication with team members is also essential to resolve discrepancies and ensure smooth workflow.

What is the difference between Transaction Processing Representative vs Customer Service Representative?

AspectTransaction Processing RepresentativeCustomer Service Representative
Primary RoleHandles processing financial transactions, data entry, and account updatesAssists customers with inquiries, complaints, and service requests
Required SkillsAttention to detail, data entry, basic financial knowledgeCommunication skills, problem-solving, customer interaction
Work EnvironmentBank, financial institution, or corporate officeCall center, retail, or service industry
Common CertificationsNone typically required, but financial or data entry certifications helpfulCustomer service certifications optional

While both roles involve interacting with clients and handling information, Transaction Processing Representatives focus on processing transactions and maintaining accurate financial data, whereas Customer Service Representatives primarily assist customers with inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

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What are popular job titles related to Transaction Processing Representative jobs?

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Transaction Processing Representative jobs near you
Infographic showing various Transaction Processing Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $40,568 per year, or $19.5 per hour.

Specialist, Client Processing Representative II

Pittsburgh, PA • On-site

BNY Mellon
Finance and Insurance • 10K+ employees
Learn more about BNY Mellonexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

BNY Mellon rating

7.5

Company rating: 7.5 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

Job description


We're seeking a future team member for the role of Specialist, Client Processing 2 to join our Transaction Processing team for our Conventional Trust Platform. This role is located in Pittsburgh, PA
In this role, you'll make an impact in the following ways:
  • Apply expertise and judgement in providing quality and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.
  • Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation.
  • Conduct complex, manual processing of updates to client accounts or company records and perform reconciliations such as cash breaks and position differences.
  • Serve as the primary point of contact for clients, executing all correspondent requisites timely and accurately with an understanding of the underlying business and specific client needs.
  • Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
  • Identify, investigate, and resolve problems in client accounts or company records, working closely with technology and systems teams to ensure system efficiency and risk mitigation.
  • Provide product knowledge and technical assistance, determining when complex problems should be escalated to a supervisor or senior professional.
  • Review and check work of other Client Processing Support staff, help resolve escalated issues, and may allocate and check work of other team members.
  • Responsible for specific supervisory review and approval actions as required.
  • Ensure the quality and completion of own work.

To be successful in this role, we're seeking the following:
  • Bachelors degree or the equivalent combination of education and experience is required.
  • 3-5 plus years of total work experience is preferred.
  • Excellent critical thinking and problem-solving skills, with ability to analyze complex credit agreements and identify potential issues
  • Strong attention to detail, with ability to accurately review and verify loan documentation
  • Basic knowledge of financial products, including loans, credit facilities, and securities
  • Experience with loan processing systems and software, and ability to learn new systems quickly
  • Strong communication and interpersonal skills, with ability to collaborate with internal stakeholders and clients

About Us
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
About the Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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About BNY Mellon

Sourced by ZipRecruiter

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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