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Transaction Processing Associate Jobs in Knightdale, NC

Pearson

Advanced Associate, Customer Service

Durham, NC · On-site

$17.75/hr

These Advance Associate are responsible for processing and evaluating a high volume of licensing ... transaction processing environment * 3 year of customer service experience * Strong data entry ...

City of Durham, NC

Customer Engagement Agent

Durham, NC · On-site

$52K - $62K/yr

Processes routine transactions; monitors for accuracy and completeness. Answers phones, responds to routine questions, and/or routes callers to appropriate staff/location. * Receive and process in ...

New

Pearson

Advanced Associate, Customer Service

Durham, NC · On-site

$17.75/hr

These Advance Associate-Customer Service are responsible for processing and evaluating a high ... transaction processing environment * 3 years of customer service experience * Strong data entry ...

Pearson

Advanced Associate, Customer Service

Durham, NC · On-site

$17.75/hr

These Advance Associate-Customer Service are responsible for processing and evaluating a high ... transaction processing environment * 3 years of customer service experience * Strong data entry ...

Rack Room Shoes, Inc.

Sales Associate - 32710

Garner, NC · On-site

$13.25 - $15.50/hr

Process all sales and POS terminal transactions through the POS terminal in accordance with policy ... Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional ...

Rack Room Shoes, Inc.

Sales Associate - 32344

Wake Forest, NC · On-site

$12.75 - $14.75/hr

Process all sales and POS terminal transactions through the POS terminal in accordance with policy ... Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional ...

Rack Room Shoes, Inc.

Sales Associate - 34025

Smithfield, NC · On-site

$10 - $11.50/hr

Process all sales and POS terminal transactions through the POS terminal in accordance with policy ... Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional ...

Rack Room Shoes, Inc.

Sales Associate - 32852

Durham, NC · On-site

$14.50 - $16.75/hr

Process all sales and POS terminal transactions through the POS terminal in accordance with policy ... Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional ...

Rack Room Shoes, Inc.

Sales Associate - 34169

Selma, NC · On-site

$10 - $11.50/hr

Process all sales and POS terminal transactions through the POS terminal in accordance with policy ... Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional ...

Rack Room Shoes, Inc.

Sales Associate - 33254

Raleigh, NC · On-site

$14.50 - $16.75/hr

Process all sales and POS terminal transactions through the POS terminal in accordance with policy ... Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional ...

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Showing results 21-40

All JobsTransaction Processing Associate JobsTransaction Processing Associate Jobs in Knightdale, NC

Transaction Processing Associate information

See Knightdale, NC salary details

$11

$17

$28

How much do transaction processing associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for transaction processing associate in Knightdale, NC is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.17 per hour, depending on experience, location, and employer.

What are some common challenges faced by transaction processing associates, and how can they be managed effectively?

Transaction Processing Associates often encounter challenges such as handling high transaction volumes, meeting strict deadlines, and ensuring accuracy in data entry. To manage these effectively, it's important to develop strong organizational skills, maintain attention to detail, and utilize digital tools for tracking tasks. Collaborating closely with team members and supervisors can also help in resolving discrepancies quickly and ensuring that service level agreements are consistently met.

What is a transaction processing associate?

Transaction Processing Associates are professionals responsible for handling, reviewing, and processing financial or business transactions within an organization. They ensure that transactions are accurately entered, verified, and completed according to company policies and regulatory requirements. Their duties often include data entry, reconciling accounts, addressing discrepancies, and maintaining records. These associates play a key role in supporting finance, operations, or customer service teams, helping ensure smooth and efficient business operations.

What are the key skills and qualifications needed to thrive as a transaction processing associate, and why are they important?

To excel as a Transaction Processing Associate, you need strong analytical skills, attention to detail, and a basic understanding of financial transactions, often supported by a high school diploma or equivalent. Familiarity with transaction processing systems, databases, and spreadsheet software like Microsoft Excel is typically required. Effective communication, time management, and problem-solving abilities help you manage high volumes of data and collaborate with team members. These skills ensure accuracy and efficiency in processing transactions, which is crucial for maintaining financial integrity and customer satisfaction.

What is the difference between Transaction Processing Associate vs Customer Service Representative?

AspectTransaction Processing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require financial or data entry certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBanking, finance, or corporate offices; focus on data entry and transaction accuracyCall centers, retail, or service centers; focus on customer interaction
Employer & Industry UsageFinancial institutions, banks, and corporate finance departmentsRetail, telecommunications, and service industries
Common Search & Comparison IntentUnderstanding job duties, requirements, and career pathCustomer interaction skills and job responsibilities

The main difference is that Transaction Processing Associates focus on handling financial transactions, data entry, and accuracy within financial or corporate settings. Customer Service Representatives primarily engage with customers, providing support and resolving issues. Both roles require strong communication skills, but their work environments and daily tasks differ significantly.

What job categories do people searching Transaction Processing Associate jobs in Knightdale, NC look for? The top searched job categories for Transaction Processing Associate jobs in Knightdale, NC are:
What cities near Knightdale, NC are hiring for Transaction Processing Associate jobs? Cities near Knightdale, NC with the most Transaction Processing Associate job openings:
Transaction Processing Associate jobs near you
Infographic showing various Transaction Processing Associate job openings in Knightdale, NC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,520 per year, or $17.6 per hour.

Advanced Associate, Customer Service

Pearson

Durham, NC • On-site

$17.75/hr

Full-time

Re-posted yesterday

Job description

Do you enjoy actively engaging and supporting internal and external customers? Pearson VUE is hiring Advance Associate, Customer Service to join us as Licensing Specialists.
These Advance Associate are responsible for processing and evaluating a high volume of licensing applications, phone calls and emails regarding the licensing process, and responds to customer inquiries regarding specific licensure questions and inquiries.Advance Associates process a variety of applications, each with its own underlying statutes, rules, policies, and other licensing requirements. They serve as a first point-of-contact for licensing and application processing and execute the application process in accordance with the business rules established by the respective state regulatory agencies. This includes application processing that may include license issuance, ensuring educational requirements are met, including guiding, and assisting applicants and licensees via written and oral communication.
The ideal candidate will serve as a resource for our customer inquiries, questions, and various needs, ensuring customer satisfaction is met for all aspects of the customer relationship. You will deliver services and information to customers in a professional, accurate, and timely manner via a variety of communication channels while utilizing multiple computer applications.
This is a hybrid position out of our Durham, NC location, working in the office 3 days/week. This position is Monday-Friday, 8-hour shift between the hours of 8am-6pm. The pay rate for this position is $17.75/hour.
PRIMARY RESPONSIBILITIES
Application Analysis/Processing
  • Analyzes application information and documentation for licensure/certification to ensure compliance with business rules set forth by the regulatory agency
  • Requires thorough knowledge of the business rules for a multitude of services and license types
  • For the Insurance Program: includes individual and agency continuation, individual and agency new license, miscellaneous requests, and application certification
  • For the Bail Bond and Collection Agency Programs: requires analysis and processing of all incoming applications, according to the business rules established by the regulatory agency, miscellaneous administrative requests, and verification of continued licensing requirements
  • Requires thorough knowledge of the business rules for a multitude of services and license types
  • Additional tasks may include the issuance of individual certificate/license for candidates who require exception processing
  • Analyzing documents for completeness, correctness, and/or compliance with laws, rules, policies, and procedures.
  • Requires thorough knowledge of the business rules for a multitude of services and license types
  • Utilizing multiple web-based platforms to document and verify licensing requirements for applicants.
  • Manage all customer contacts within established procedures and performance standards
  • Formally respond to customer contacts and inquiries via multiple channels such as phone, email or application system
  • Manage customer information needs and proactively provide information to appropriate internal departments when information is not available, incorrect or outside established norms
  • Maintain detailed knowledge of the procedures, policies, and strategies of the supported business unit
  • Identify process improvement opportunities and make recommendation to the supervisor or manager
  • Meet individual quality service goals while appropriately prioritizing workload to meet individual targets and set standards

Customer Service
  • First point of contact for candidate/producer information
  • Provides accurate and thorough information to the customer base through both verbal and written communication
  • Must retain an in-depth knowledge of business rules set forth by the respective regulatory agency to accurately guide candidates and licensees
  • Accurately track and document customer interactions pertaining to licensing applications/records
  • Must retain an in-depth knowledge of business rules set forth by the respective state regulatory agency to accurately guide candidates, applicants, and licensees

QUALIFICATIONS:
  • High school diploma or equivalent required
  • 3 years of experience in a high-volume transaction processing environment
  • 3 year of customer service experience
  • Strong data entry experience
  • Excellent communication skills - both oral and written
  • Problem solving skills
  • Interpersonal skills
  • Organized and detail oriented
  • Ability to work within a team
  • Good multi-tasking and time management skills
  • Ability to process a high volume of work within set timeframe

Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Customer Success
Job Family: GO_TO_MARKET
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Workplace Type: Hybrid
Req ID: 25057

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