Trane Technologies Customer Service Jobs (NOW HIRING)

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Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Are you a top Technician who is ready for the next challenge in their career? Trane is a worldwide leader in Data Centers.

Traneis seeking a Data Center Field Service Engineerto join our team supporting our commercial customers!You can belocatedanywherein the Continental United States for this incredible role!

As a Data Center Field Service Engineer, you will be a senior level team member of the Trane Data Center Services Team.In this role, you will be responsible for:

• Travel to and support data center cooling infrastructure across North America, with a primary focus on data center startup, commissioning, maintenance, troubleshooting, repair, and emergency response activities.
• Diagnose and repair complex HVAC and chiller systems, including air-cooled and water-cooled equipment.
• Support field activities involving screw and centrifugal compressor technologies.
• Respond to critical service events, equipment failures, and customer emergency situations in a timely and professional manner.

**Please note that this role will require 75% plus travel. Travel is typically contained within the United States but can include international travel.**

Why Trane Technologies is the best for Traveling Data Center Cooling Technicians:

• Competitive Pay:Highly competitive and comprehensive total compensation program
• Keeping the points:All earned flight, hotel and rental car points are yours to keep
• Full Benefits:Including medical, dental, vision, 401k with up to 6% matching, core company contribution of 2%, 9 paid holidays, 15 days of vacation time, life insurance, and more available on day 1!
• Valuable Training:featuring Manufacturer (OEM) Level Training to help you hone your skills and stay up to date on all Trane data center products
• Join a team that consistently scores 90+ in the Company's annual Employee Engagement survey.

What you'll be doing:

• Support customer operations teams during planned deployments and active service assignments.
• Assist with system performance evaluations, root cause analysis, and reliability improvement efforts.
• Maintain complete, accurate, and timely service records, field reports, and related documentation.
• Follow all company safety policies, customer site requirements, and regulatory standards.
• Maintain professional and effective communication with customers, contractors, project teams, and internal stakeholders.
• Travel extensively throughout North America based on business needs, project requirements, and customer demand.
• Perform startup, troubleshooting, repair, and operational support for Data Center cooling equipment.
• Diagnose mechanical and electrical issues affecting chiller and cooling system performance.
• Support emergency response activities during equipment failures and critical service events.
• Verify proper system operation following maintenance, repair, and service activities.
• Execute preventive maintenance and corrective maintenance activities in accordance with company standards and customer requirements.

What we are looking for:

• 5+ years of experience in the HVAC industry, with experience in mission-critical, large-tonnage, or complex chiller environments.
• Strong knowledge of thermal cooling systems, including air-cooled and water-cooled chillers, pumps, hydronic systems, cooling towers, and associated mechanical equipment.
• Hands-on experience with startup, commissioning, troubleshooting, and repair of mission-critical cooling equipment.
• Experience supporting screw and centrifugal compressor technologies in demanding operating environments.
• Ability to diagnose and resolve complex mechanical and electrical issues affecting cooling system performance and reliability.
• Familiarity with commissioning processes, sequence of operations, equipment checkout, and performance verification.
• Experience working with equipment manufactured by Trane, York, Carrier, Daikin, Vertiv, Liebert, Stulz, and Johnson Controls.
• Previous OEM training, factory startup experience, or field commissioning experience is preferred.
• A 2+ year degree, technical certification, or equivalent training in HVAC, mechanical systems, electrical systems, or a related field is preferred.
• Strong commitment to safety, documentation accuracy, and professional customer support in critical environment applications.
• A valid driver's license, with no major or frequent traffic violations
• Ability to travel 75% plus

This role has been designated by the Company as Safety Sensitive.

Pay Range:

***Disclaimer: This base salary range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Additional Requirements and Environmental Exposure:

• Must be able to safely and legally operate a vehicle using a seat belt
• Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
• Must be able to twist the trunk of your body 90 degrees in each direction
• Must be able to squat and touch the floor with both hands
• Must be able to reach your hands over your head
• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
• Must be able to safely use a ladder with a 350 lb. total weight limit, while carrying equipment of 50 lbs. or less
• Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal
• Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet +
• This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.